Why Restaurants, Pubs, and Hotels Should Approach Menu Changes with Great Care

"Where's the beef?" "Sorry, Sir. Beef's off the menu"

In the hospitality industry, a well-crafted menu is more than just a list of food and drink options: It’s a central part of the establishment’s identity and a key element in building customer loyalty. 

Whether it’s the warm familiarity of a local pub, the seasonal variety of a hotel restaurant, or the inventive flair of a trendy café, the menu reflects the values and tastes that define a place. 

Making changes to this carefully balanced list is therefore no small decision. Here’s why restaurants, pubs, hotels, and other eateries should approach menu changes with great care, considering their clientele's preferences and even seeking input from regular diners.

1. Consistency Is Key to Customer Loyalty

For many patrons, the familiarity of a menu is part of what draws them back time and again. Each establishment has its signature dishes, whether it’s the classic fish and chips at the corner pub or the gourmet burger at a local diner. 

Regulars appreciate the certainty of knowing their favourite items will be available whenever they visit. Abruptly changing a menu without considering regulars can leave these loyal customers feeling alienated, causing them to seek out alternatives where their expectations are met.

2. Balancing Tradition with Innovation

Adapting menus can indeed be essential, especially for keeping up with culinary trends, seasonal ingredients, or dietary demands. 

But it’s crucial for eateries to balance innovation with tradition, maintaining elements of the menu that have historically proven popular with regulars. 

Some diners may embrace the excitement of trying new dishes, but others prefer the comfort of the familiar. A menu that offers a blend of both can keep long-standing customers happy while attracting new ones.

3. Understanding Customer Preferences through Feedback

An often-overlooked aspect of menu changes is customer feedback, particularly from those who visit frequently. 

These patrons have a vested interest in the success of the establishment and are likely to have valuable insights into which dishes resonate and which ones don’t. 

By soliciting feedback, whether through in-person surveys, comment cards, or social media, restaurants can gain an honest understanding of what their core audience wants, helping to avoid costly mistakes. 

After all, implementing a new menu that doesn’t align with customer preferences can result in reduced satisfaction and a drop in repeat business.

"Mummy, I don't like my meat!"

4. The Financial Risk of Unpopular Menu Changes

Introducing a new menu requires an investment in ingredients, training for kitchen staff, and potential adjustments to supply chains. 

If customers react negatively to the new selection, it can lead to unsold stock, wasted resources, and a tangible impact on profits. 

Restaurants can minimise this risk by carefully testing new dishes with a small sample of loyal customers or by introducing a “specials” board to gauge interest before committing to a permanent change.

5. Building a Sense of Community with Regular Diners

When eateries invite input from regular diners, they foster a sense of community and loyalty. Patrons feel valued when their opinions are sought, making them more likely to stay loyal and even recommend the place to others. 

This inclusive approach signals that an establishment genuinely cares about its customers’ experience. Furthermore, engaging with customers about potential changes can generate a positive buzz, creating anticipation for new menu items and strengthening the diner-restaurant relationship.

6. Keeping Up with Dietary and Lifestyle Preferences

As diets and lifestyles evolve, so do customers’ needs. From plant-based diets to gluten-free options, more diners today have specific dietary preferences. By involving regular patrons in discussions about menu changes, restaurants can ensure they’re catering to these preferences in a way that feels inclusive and genuine. Letting the chef "have their head" (just because they are the chef) and change the menu at their caprice isn't necessarily good for business. 

After all, whilst "canard rôti à la sauce à la bave d'escargot" might look good on the menu (and on the chef's CV) how many diners would happily eat roast duck in snail slime sauce?

 A dedicated effort to meet customer needs, not just jumping on dietary trends, or fads of the moment, will more likely result in sustainable popularity and customer satisfaction.

7. Crafting an Experience, Not Just a Meal

Menus serve not only as a food list but as a reflection of the entire dining experience. A pub that removes its beloved Sunday roast from the menu, for instance, risks eroding its place as a cosy weekend staple for families. 

By considering changes carefully, eateries ensure they maintain the atmosphere and experience that diners cherish. 

A thoughtful menu change preserves the essence of the establishment while enhancing the customer experience, creating a lasting impression.

A restaurant that my wife and I patronised at least twice a week won't be seeing us dining there again any time in the near future. 

They previously had a lunch menu of a wide variety of genuinely gourmet sandwiches. Imagine our disappointment and displeasure when we found that the entire menu had been stripped of all sandwiches and that the menu now consists of scorched and somewhat tough paninis, some potted meat things, flavoured butter on a roll of bread and that was about it.  

Final Thoughts

Restaurants, pubs, hotels, and other eateries that approach menu changes with great care and consideration build trust and loyalty among their patrons. By seeking feedback from regular diners, establishments can better understand their customers’ preferences, balancing tradition with innovation and making choices that resonate with their audience. Thoughtful menu changes, implemented with an inclusive approach, can lead to a richer dining experience for all, strengthening the relationship between the establishment and its patrons.

In the end, a carefully curated menu isn’t just good business, it’s a reflection of an eatery’s commitment to its customers.

The Importance of Beer Line Cleaning: Why Publicans Must Prioritise It

For any pub or restaurant that serves beer on draught, the quality of the beer served is paramount. 

A major factor that influences this quality, often not known or understood by customers, is the cleanliness of the beer lines. 

Regularly maintaining and cleaning these lines isn’t just about adhering to health standard, it directly affects the flavour, freshness, and appearance of the beer. 

Here’s why publicans must always ensure their beer lines are kept in perfect condition.

1. Preserving the Beer’s Quality

When beer lines are not cleaned properly, residual yeast, bacteria, and mould can accumulate, tainting the beer. These contaminants can alter the taste and aroma of the beer, making it flat or giving it an off-flavour, such as sour or musty notes. Inconsistent flavour across pints can quickly turn loyal customers away, impacting the pub's reputation. Keeping the lines clean ensures that the beer is served as the brewer intended – fresh and full of flavour.

2. Ensuring Customer Satisfaction

In today’s competitive pub market, customers have become more discerning about the quality of the beer they drink. Poorly maintained lines can lead to hazy, foul-smelling beer with a strange aftertaste. Beer drinkers, particularly those passionate about craft beers, expect a high-quality experience every time. By maintaining clean lines, publicans are more likely to retain their customer base, as patrons will enjoy a crisp, clean pint every visit.

3. Avoiding Health Risks

Unclean beer lines can harbour harmful bacteria such as Pseudomonas, which thrive in damp environments. These bacteria not only spoil the taste but can also pose a health risk to consumers. In extreme cases, drinking beer contaminated with bacteria can lead to stomach problems or illness. Regular cleaning of beer lines, at least once every seven days, significantly reduces the risk of bacterial growth and ensures a safe drinking experience.

4. Maximising Profit

Dirty beer lines can also lead to higher wastage. Unclean lines are prone to clogging, leading to foamy beer or inconsistent pours, which means more beer ends up down the drain instead of in customers’ glasses. Additionally, beer served through contaminated lines may not retain its head properly or may appear cloudy, both of which make it less appealing to customers, leading to fewer sales. By keeping lines clean, publicans can reduce wastage and ensure that every pint served is both profitable and satisfying.

5. Adhering to Industry Standards

In the UK, organisations such as the Cask Marque and the British Beer and Pub Association (BBPA) set standards for beer quality. Maintaining clean beer lines is a key part of ensuring pubs meet these standards. Failing to do so can result in failing inspections and losing accreditation, which can impact a pub’s reputation. By staying compliant with cleaning regulations, publicans can avoid fines, retain their certifications, and maintain a high standard of service.

6. Improving Equipment Longevity

Beer lines that are consistently cleaned experience less wear and tear, meaning less frequent replacements and lower maintenance costs. Contaminants and residue in the lines can erode or block equipment over time, reducing the efficiency of the pumps and chillers. Regular cleaning helps maintain the longevity of these systems, saving publicans money in the long run.

7. It’s the Law

Lastly, publicans are legally obligated to provide food and drink that is safe for consumption under the Food Safety Act 1990. This includes ensuring that all equipment used in the storage and service of beer is clean. Failing to clean beer lines properly could lead to a breach of this law, with potential fines or even closure of the establishment. Regularly maintaining beer lines is a simple yet crucial step in remaining compliant with legal obligations.

For publicans, keeping beer lines clean is non-negotiable. It ensures the quality of the beer, protects customer health, enhances satisfaction, and ultimately boosts profitability. By maintaining high standards of hygiene, publicans can ensure their establishment continues to thrive in an increasingly competitive market. Regular cleaning is a small investment of time and resources that pays dividends in customer loyalty, safety, and the longevity of the pub’s operations.

Remember: a cleaner line means a better pint, and a better pint means happier customers.

If you are a publican, hotelier or restaurateur who is looking for beer line cleaning products the St Austell Brewery sells some very useful products:-

https://staustellbrewery.co.uk/wholesale/sundries/sundry-items/14-day-keg-beer-line-cleaner-2x5ltr-2-5ltr-plastic-bottle

St Austell Brewery don't sponsor That's Food and Drink, we decided to share their products with you. Why are we sharing this? Because they make two of our favourite beers, Proper Job and Tribune so they clearly know what they are doing!

The Vital Role of Pubs in British Culture: A Tradition Worth Saving

Pubs have long been more than just places to grab a pint; they are a cornerstone of British social life and an integral part of the nation's cultural fabric. 

As the landscape of hospitality and leisure continues to evolve, it's more important than ever to recognise why pubs must be preserved for future generations. 

These establishments are a living connection to history, community, and tradition, making them irreplaceable in British culture.

A Historic Institution

The origins of British pubs can be traced back to Roman taverns, and over centuries, they’ve evolved into one of the country’s most enduring institutions. Each pub has its own story, many of which stretch back hundreds of years. The architecture alone can often transport visitors to another time—whether it’s a thatched-roof countryside pub or a Victorian-era establishment in the heart of a bustling city.

These buildings, with their timeworn beams and snug interiors, are physical remnants of British history. Many pubs have served as meeting places during crucial moments in local and national events, and continue to be landmarks in their own right. Preserving pubs is not just about saving businesses; it's about safeguarding heritage.

The Heart of the Community

For many towns and villages across Britain, the pub is the beating heart of the community. It’s where neighbours gather, friendships are formed, and local events take place. Whether it’s a cosy Sunday roast, a pub quiz, or a celebratory drink after a football match, pubs offer a space for people to connect, unwind, and enjoy life’s simple pleasures.

In a world that’s becoming increasingly digital and fast-paced, pubs provide a sense of continuity and community that’s more necessary than ever. They are one of the few remaining places where different generations and social backgrounds can come together and share common ground. In rural areas especially, the pub is often the only communal meeting point, and its closure can leave a void that’s hard to fill.

The Role of Pubs in Mental Health and Wellbeing

Beyond the social and cultural significance, pubs have a role in mental health and wellbeing. For many, the local pub offers an escape from the pressures of daily life. A friendly chat with the bartender or a regular group of patrons can stave off feelings of isolation and loneliness. During the COVID-19 lockdowns, the closure of pubs highlighted just how much they mean to people, not just as places to socialise but as vital support networks for individuals feeling cut off from their communities.

As awareness of mental health issues grows, pubs remain important spaces for informal support networks, helping individuals feel part of something larger.

Supporting Local Economies

Pubs are also an essential part of local economies. They provide jobs, attract tourism, and contribute to the vitality of high streets and village centres. The rise of gastropubs, with their focus on quality food and drink, has shown how pubs can adapt to modern tastes while still maintaining their traditional charm. By supporting local breweries, suppliers, and artisans, pubs often play a critical role in sustaining other small businesses, creating a ripple effect in the local economy.

Challenges and the Need for Action

However, the future of British pubs is under threat. Rising costs, changing drinking habits, and competition from chain restaurants and bars have caused thousands of pubs to close in recent years. The COVID-19 pandemic further exacerbated these challenges, with many pubs struggling to stay afloat.

To save this essential part of British culture, action is needed on multiple fronts. Support from local councils, national campaigns to encourage patronage, and innovative approaches to adapt to changing consumer preferences are all vital. Pubs need to be seen not just as businesses, but as cultural assets worth preserving.

A Future Worth Fighting For

Pubs are more than just places to drink—they are a living, breathing part of British history and society. Losing them would mean losing a vital part of the nation’s identity. They embody the values of community, tradition, and hospitality that have defined British life for generations.

For future generations to truly appreciate the spirit of Britain, they must be able to step into a local pub, feel the warmth of its history, and understand its unique role in fostering human connection. Let’s ensure that pubs remain part of Britain’s landscape, not as relics of the past, but as thriving, vibrant spaces where history, culture, and community continue to converge.

Pubs are, and always will be, worth saving.

You can help, here:- https://www.longlivethelocal.pub/letter

The Hidden Hygiene Risks of Leaving Cutlery Out in the Open in Restaurants, Pubs, and Cafés

In the hospitality industry, maintaining impeccable hygiene is a top priority. However, one often overlooked aspect of food safety and hygiene is the proper handling and storage of cutlery. 

Leaving cutlery out in the open in restaurants, pubs, cafés, and other eating establishments may seem convenient and time saving to the premises but it poses significant risks to both hygiene and customer safety. 

Below, we explore the hidden dangers of this common practice and why it should be avoided.

Incidentally this blogpost was engendered when we were dining out in a chain restaurant (which we will not be naming) when we saw a child wandering free who was picking his nose and then fingering the cutlery in an open cutlery tray that was waiting for diners to collect their cutlery from. Nice! 

1. Exposure to Airborne Contaminants

Cutlery left out in the open, especially in high-traffic areas, is vulnerable to airborne particles such as dust, dirt, and bacteria. In busy restaurants or pubs, with people constantly walking in and out, opening doors, and moving around, the air can carry germs from various sources. Airborne pathogens from coughs, sneezes, and even kitchen vapours can settle on exposed cutlery, contaminating it before it reaches the customer. And even contact contamination such as mentioned above. 

2. Cross-Contamination

Cross-contamination occurs when bacteria or other harmful microorganisms are transferred from one surface to another. Leaving cutlery on open trays, countertops, or self-serve stations makes it easy for contamination to occur. Customers and staff might unintentionally touch the handles or the business end of forks, knives, and spoons while selecting their utensils. If someone has not washed their hands properly or has come into contact with contaminated surfaces, bacteria can be transferred onto the cutlery.

3. Increased Risk of Pest Infestation

Pests such as flies, rodents, and cockroaches are attracted to food establishments. Cutlery left out in the open is an easy target for these pests, which are notorious for spreading harmful bacteria. Flies, for example, can land on cutlery after having been in contact with rotting food or waste, leading to the rapid spread of germs. Similarly, rodents might brush past exposed utensils, leaving behind fur, faeces, or saliva – all of which can carry diseases.

4. Customer Perception and Trust

In an era where customers are increasingly concerned about hygiene and food safety, visible cutlery left in open areas can raise red flags. Diners may question the establishment’s overall cleanliness and food safety practices if they see cutlery left out in the open, especially if it appears dusty or is placed in unclean environments. Maintaining a professional and clean presentation is essential in building trust with customers, and exposed cutlery can negatively impact that perception.

5. Environmental Contaminants

Beyond indoor risks, environmental factors also play a role in hygiene. If cutlery is left near windows, doors, or outdoor seating areas, it is more likely to be exposed to pollutants from outside. Pollens, exhaust fumes, and other outdoor contaminants can settle on cutlery, increasing the risk of contaminating customers' food once they use the utensils.

6. Temperature Control

Cutlery left out in the open is also susceptible to temperature fluctuations, which can affect hygiene. For instance, if utensils are stored near heating sources or in sunny areas, they can become too warm, which might create an environment conducive to bacterial growth. Conversely, cold environments can cause moisture build-up, further increasing the risk of contamination.

7. Best Practices for Cutlery Storage

To ensure customer safety and maintain hygiene standards, it is essential for restaurants, pubs, and cafés to implement proper cutlery storage practices. Here are a few recommendations:

Store cutlery in covered containers or drawers: This prevents exposure to airborne contaminants, pests, and environmental pollutants.

Limit customer contact with utensils: Staff should handle the cutlery as much as possible, using gloves when setting tables or wrapping utensils in napkins.

Keep cutlery in the kitchen until needed: When cutlery is stored in the kitchen or behind the service counter, it is less likely to be contaminated by customers or environmental factors.

Regularly sanitise storage areas: Even when stored properly, cutlery containers and drawers should be cleaned and disinfected frequently.

Monitor for pests: Ensure that pest control measures are in place and regularly inspect cutlery storage areas for signs of infestation.

Conclusion

While it may be tempting to leave cutlery out for the sake of convenience, the potential risks to hygiene far outweigh the benefits. Food safety should always come first in any dining establishment, and proper cutlery storage is a critical component of that. 

By keeping utensils in covered, controlled environments and minimising their exposure to contaminants, restaurants, pubs, and cafés can ensure the health and safety of their customers, while also maintaining their reputation for cleanliness and professionalism. Also, making one's customers obtain their own cutlery, napkins, etc, smacks of industrial catering and really isn't something an eatery should do if it wants to attract and retain diners.

Local pubs deliver invaluable socio-economic value, ministers must act to save them – new report urges

The government must overhaul a counterproductive regulatory and tax landscape that threatens the future of the ever-popular British local pub as a vital social and economic anchor for communities across the country, a study published by the think-tank Localis today warns.

In a report issued today at the Labour Party Conference in Liverpool entitled ‘Inn-Valuable 2: unlocking the socio-economic potential of our nation’s pubs’, Localis urges the government to launch a taskforce to clear obstacles that endanger the beer and pub sector which cumulatively supports more than one million jobs, generates £34.3bn in GVA to the economy and delivers £11.4bn in tax revenues to the Exchequer annually.

According to polling undertaken by YouGov for the report, 72% of people felt the impact of pubs to community life to be positive. When asked if pubs are important in bringing people together, over four-in-five (81%) of British adults agreed they are, with just 14% feeling they are not.

Polling undertaken for the report showed nearly three quarters (73%) of British adults felt pubs can help combat loneliness in their local area. 

Among pro-community activities supported by local pubs, almost half (42%) of people were aware of pub events that bring the community together, over a quarter (27%) knew of local pubs that supported charitable causes and close to one in five, 19%, knew of local pubs that supported vulnerable people in their local area.

The research identified from case studies taken pubs across the country some dominant themes on how the sector supports local people and communities, namely by:

combatting isolation

supporting local causes

bringing local business together

keeping prices down so pubs remain accessible social spaces for communities.

Pollsters also learned among those who’ve ever visited a pub more than half (53%) had met a friend in one, while nearly two-in-five (38%) of people had visited the pub to meet up with family members, a quarter (26%) had enjoyed Sunday lunch in one and 11% of the public had attended a pub-held birthday party in that timespan. Also, 7% of the public had used pubs for dating purposes and 20% watched a sporting event in a pub.

A key recommendation of the report calls for short-term support by extending business rates relief for the hospitality industry and to increasing the window for this to three years in line with the spending review period to give long-term certainty to pub landlords.

The report authors also call for a government taskforce to arrest the decline of the Great British pub which would identify policies to ensure long-term sustainability for the sector, including:

reviewing business rates and excise duty;

providing employment incentives so pubs keep employing younger members of staff;

examining planning policies to support the night-time economy and preserving the role of local pubs as social, cultural and economic anchors in our towns and villages.

Report author and Localis head of research, Joe Fyans, said: “Pubs are more than just businesses; they are the heart and soul of our communities.

“To ensure their long-term survival, we need a policy framework that recognises their value and supports their continued success."

Emma McClarkin, CEO of the British Beer and Pub Association, added: “This research cements what people up and down the country know and believe – that the pub is a home from home, the beating heart of our towns and villages, and offers a warm welcome to people from all walks of life.

“As this research proves, pubs aren’t just about a pint – people know that pubs stave off loneliness, support the vulnerable in their communities, and raise millions for charity.

“While we know brewers and pubs invest billions into the economy, their huge contribution to our communities and society is priceless and they must be supported.

“Government must use this Budget to cut beer duty, reform business rates, and maintain 75% business rates relief so that pubs and brewers can remain a cherished part of society.”

https://www.localis.org.uk

Why pubs, restaurants, cafes, hotels, nursing homes and hospitals should NEVER use eco settings on dishwashing machines

Is your dishwashing machine a health risk?

In today’s world, where sustainability and energy efficiency are at the forefront of many business decisions, it’s tempting for pubs, restaurants, cafes, hotels and nursing homes, etc to opt for the lower eco settings on their dishwashing machines. 

After all we have had the ideal of "saving the environment" rammed down our throats for the past several decades.

These settings are often marketed as a way to reduce energy consumption and water usage, which can be appealing both from an environmental perspective and in terms of cost savings. 

However, when it comes to maintaining cleanliness and high standards of hygiene, choosing lower eco settings can be a costly and potentially dangerous mistake.

Hygiene Should Always Be a Priority

The primary purpose of a dishwashing machine in any food establishment is to ensure that all dishes, glasses, and utensils are thoroughly cleaned and sanitised. 

This is not just about removing visible dirt but also about eliminating harmful bacteria and pathogens that can cause foodborne illnesses. (Lower temperature dishwashing often leaves lipstick marks on glasses and particles of food stuck to cutlery or plates.)

Lower eco settings typically use cooler water temperatures and shorter wash cycles, which may not be sufficient to kill these harmful microorganisms.

The UK Food Standards Agency (FSA) sets out clear guidelines for the temperature and conditions required to sanitise food contact surfaces effectively. 

For most commercial dishwashers, this means reaching temperatures of at least 82°C during the final rinse cycle. Lower eco settings often fail to meet these requirements, leading to the risk of inadequate sanitation and potential health hazards for customers and staff alike.

Reputation and Customer Trust

For any pub, restaurant hotel or nursing home, the trust of its customers and service users is invaluable. Patrons expect a high level of cleanliness, and any lapses can quickly damage a business's reputation. 

Instances of food poisoning or even minor cases of stomach upset linked to your establishment can lead to bad reviews, loss of customers, and even legal action. 

Maintaining high hygiene standards by using the appropriate dishwashing settings is a fundamental way to protect your reputation and ensure customer safety. After all, it's not rocket science, it's just good hygiene practices. 

The False Economy of Lower Eco Settings

While the immediate cost savings of using lower eco settings might seem attractive, the long-term consequences can be far more expensive. Health issues stemming from poor hygiene can result in hefty fines, compensation claims, and a loss of business. Furthermore, the costs associated with dealing with a health and safety violation can far outweigh any savings made on energy bills. 

Additionally, the potential need to rewash items that aren’t properly cleaned or sanitised on the first pass also negates any initial savings. Inefficiencies like these can lead to increased water usage and energy consumption over time, defeating the purpose of the eco settings in the first place. And could cause blockages in drains and sewers helping to cause so-called fatbergs.

The Role of Proper Maintenance

It’s also worth noting that a well-maintained dishwashing machine is more efficient, even when operating on higher settings. Regular maintenance and servicing ensure that the machine runs optimally, preventing breakdowns and ensuring that it cleans effectively at the necessary high temperatures. 

This further underscores the importance of investing in proper care for your equipment rather than cutting corners with lower eco settings.

A Balanced Approach to Sustainability

Sustainability is undoubtedly important, and pubs and restaurants can still take steps to reduce their environmental impact without compromising hygiene. Investing in energy-efficient appliances that still meet health and safety standards, training staff on efficient dishwashing practices, and reducing overall water and energy use elsewhere in the business are all effective strategies.

Ultimately, the health and safety of your customers should always come first. By ensuring that dishwashing machines are used on settings that guarantee proper sanitation, pubs and restaurants can maintain the highest standards of cleanliness, protect their reputation, and promote long-term sustainability in a responsible way.

The Importance of Community Pubs in Britain's Towns and Villages

In the ever-changing landscape of modern Britain, there remains a steadfast symbol of tradition and camaraderie: the community pub. 

Found in the hearts of towns and villages across the country, these establishments are far more than places to enjoy a drink; they are integral to the social fabric of British life. 

The community pub serves as a gathering place, a source of local pride, and a vital support network, making it an indispensable part of Britain's cultural heritage.

A Hub of Social Interaction

At its core, the community pub is a place where people come together. It fosters social interaction in an increasingly digital world, providing a physical space where friendships are formed and nurtured. From casual conversations over a pint to lively debates and communal celebrations, the pub is where stories are shared and bonds are strengthened. This social cohesion is particularly important in rural areas, where opportunities for socialising can be limited.

Preserving Tradition and Culture

Community pubs are custodians of local history and tradition. Many of these establishments have stood for centuries, their walls adorned with memorabilia and their floors trodden by generations. They often serve traditional ales and dishes, keeping culinary and brewing heritage alive. Events like pub quizzes, darts tournaments, and live folk music nights celebrate and preserve local customs. In this way, the pub is not just a business, but a living museum of British culture.

Economic Benefits

Beyond their social role, community pubs contribute significantly to the local economy. They provide employment opportunities, not only directly within the pub but also through local supply chains. Brewers, farmers, and other local producers benefit from the pub’s trade. Additionally, pubs attract tourists, who bring additional revenue to the area. The economic boost provided by pubs can be a lifeline for small towns and villages, helping them to thrive.

A Pillar of Support

Community pubs often extend their role beyond hospitality, becoming pillars of support for their patrons. During times of crisis, such as the recent pandemic, many pubs transformed into support hubs, offering food delivery services and welfare checks on vulnerable residents. This adaptability and commitment to the community underscore the pub’s role as a vital resource in times of need.

Promoting Mental Wellbeing

The sense of belonging fostered by community pubs plays a crucial role in promoting mental wellbeing. Loneliness and social isolation are significant issues, particularly among the elderly. Regular visits to the pub provide a sense of routine and a place where individuals can feel seen and heard. The welcoming atmosphere of a well-run pub can make a profound difference to someone's mental health, offering a sanctuary where they are part of a larger community.

Facing Challenges

Despite their importance, community pubs face numerous challenges. Rising operational costs, changing social habits, and competition from large chains and supermarkets pose threats to their survival. However, initiatives such as the Campaign for Real Ale (CAMRA) and various community ownership schemes are working to protect these establishments. By recognising their value and supporting local pubs, communities can ensure their continued presence for future generations.

Final Thoughts

Community pubs are more than just places to eat and drink; they are the heart and soul of Britain’s towns and villages. They encapsulate the essence of community spirit, providing a space for social interaction, cultural preservation, economic support, and mental wellbeing. As we navigate the complexities of modern life, the importance of these local institutions becomes ever more apparent. Supporting and cherishing our community pubs is essential, for they are the keystone in the arch of British community life.

In celebrating and safeguarding our community pubs, we are preserving a vital piece of our national identity, ensuring that the warmth, hospitality, and togetherness they offer continue to enrich our lives for many years to come.

https://campaignforpubs.org.uk/why-pubs-matter

https://companieshouse.blog.gov.uk/2022/01/31/how-communities-have-helped-public-houses-and-bars-in-the-uk

https://robertholmes.co.uk/local-news/power-local-pubs-mean-communities

https://plunkett.co.uk/wp-content/uploads/Plunkett-Foundation-Better-Business-Report-2021-Community-Pubs.pdf

Bringing the Pub Home: Cooking Traditional British Pub Food at home

There's something uniquely comforting about British pub food. These hearty, no-nonsense dishes evoke the warm, convivial atmosphere of the local pub – a cornerstone of British culture. 

Whether it’s the satisfying crunch of fish and chips or the rich, savoury delight of a steak and ale pie, traditional British pub fare has a way of making us feel right at home. 

With a few simple ingredients and a bit of know-how, you can recreate these classic dishes in your own kitchen. Here’s how to bring the taste of the pub to your home.

Fish and Chips

No list of British pub food would be complete without fish and chips. This iconic dish is remarkably simple to prepare at home. Here’s how to make it:

Ingredients:

4 large potatoes, peeled and cut into thick chips

4 boneless white fish fillets (cod or haddock)

200g plain flour

300ml cold sparkling water

Salt and vinegar, for seasoning

Oil, for frying

Method:

Preheat the oven to 200°C (180°C fan) and heat the oil in a deep fryer or large pan to 180°C.

Blanch the chips in the hot oil for 3-4 minutes until soft but not coloured. Remove and drain on kitchen paper.

Mix the flour with a pinch of salt in a bowl, then whisk in the sparkling water to create a smooth batter.

Carefully dip the fish fillets into the batter, ensuring they are properly covered, then allow any excess to drip off, then carefully lower them into the hot oil. Fry for 6-8 minutes until they are golden and crisp.

Return the chips to the hot oil and fry for another 3-4 minutes until golden and crisp.

Serve immediately with salt, vinegar, and mushy peas if desired.

Steak and Ale Pie

A staple of British pub menus, the steak and ale pie is a rich, comforting dish that’s perfect for a cosy evening at home.

Ingredients:

1kg beef stewing steak, cut into chunks

2 tablespoons plain flour

2 tablespoons olive oil

2 onions, finely chopped

2 carrots, sliced

2 celery sticks, chopped

3 garlic cloves, crushed

500ml dark ale

500ml beef stock

2 bay leaves

1 sheet of puff pastry

1 egg, beaten

Method:

Preheat the oven to 160°C (140°C fan).

Toss the beef in flour seasoned with salt and pepper. Heat the oil in a large casserole dish and brown the beef in batches. Remove and set aside.

In the same dish, add the onions, carrots, celery, and garlic, and cook for 5-7 minutes until softened.

Return the beef to the dish, pour in the ale and beef stock, add the bay leaves, and bring to a simmer.

Cover and transfer to the oven. Cook for 2 hours until the beef is tender.

Increase the oven temperature to 200°C (180°C fan). Transfer the stew to a pie dish, roll out the puff pastry, and cover the top of the dish, trimming any excess.

Brush the pastry with beaten egg and bake for 25-30 minutes until golden and puffed.

Ploughman's Lunch

A ploughman’s lunch is a traditional British cold meal, typically enjoyed in pubs, featuring a variety of items that are easy to assemble.

Ingredients:

A selection of cheeses (Cheddar, Stilton, or Red Leicester)

Crusty bread

Pickled onions

Branston pickle or chutney

Sliced ham

Apples or grapes

Hard-boiled eggs

Salad leaves

Butter

Method:

Arrange the cheeses, bread, pickled onions, chutney, ham, apples or grapes, and eggs on a large platter.

Serve with butter and a simple salad on the side.

Bangers and Mash

This beloved comfort food pairs sausages with creamy mashed potatoes and a rich onion gravy.

Ingredients:

8 pork sausages

1kg potatoes, peeled and chopped

50g butter

100ml milk

2 onions, thinly sliced

1 tablespoon plain flour

500ml beef stock

Method:

Preheat the oven to 200°C (180°C fan). Place the sausages on a baking tray and cook for 20-25 minutes until browned and cooked through.

Meanwhile, cook the potatoes in a large pan of boiling salted water for 15-20 minutes until tender. Drain and mash with the butter and milk, and season with salt and pepper.

For the gravy, cook the onions in a pan over low heat for 10 minutes until caramelised. Stir in the flour and cook for 2 minutes. Gradually add the stock, stirring continuously, and simmer for 5-10 minutes until thickened.

Serve the sausages on a bed of mashed potatoes with the onion gravy poured over.

Conclusion

Recreating traditional British pub food at home allows you to enjoy these comforting dishes any time you like. Whether it’s the crispy delight of fish and chips, the hearty richness of a steak and ale pie, or the simple pleasure of a ploughman’s lunch, these recipes bring the warmth and camaraderie of the pub into your kitchen. So, roll up your sleeves, gather your ingredients, and indulge in the flavours of Britain's culinary heritage. Cheers to good food and even better company!

Award-Winning Chef Jamie Rogers Named Executive Head Chef at the Millbrook Inn

There's good news for diners and lovers of good food in Devon in the Westcountry, because South Pool's Millbrook Inn has just announced the appointment of Jamie Rogers as its new executive chef.

Jamie, the celebrated owner of Kingsbridge's award-winning Twenty Seven restaurant, brings with him a whole wealth of experience and numerous accolades.

Recognised and acclaimed for his outstanding food, Jamie, who grew up in Wales, began his chef's career in Devon, beginning as a salad prep worker and cooking pot washer in the Cricket Inn in Beesands. 

Since that start to his career he's worked in some of the area's leading kitchens, including Tanners and the Barbican Kitchen, the Barbican's Glassblowing House, South Sands Hotel, plus the Langdon Court Hotel. He has also participated in Masterchef: The Professionals and was South West Chef of the Year.

Jamie said: “I'm thrilled to be joining the Millbrook Inn as their executive chef. It's a pub I've been an admirer for several years. Its reputation for serving some of the area's best food is well-deserved. I'm obviously looking forward to contributing to its continued success."

Jamie isn't abandoning his foodies haven, Twenty Seven which he opened back in 2018 and quickly established it as a destination for foodies across Devon and beyond, which he will continue to operate. The Millbrook Inn, also justifiably famed for its culinary offerings will provide Jamie with a new outlet for his skills. 

This will include using a Josper, an indoor oven that allows cooking over living flames. Jamie said: “The Josper will enable me to be really creative with my cooking."

Owners of The Millbrook Inn the Owens family, source most of the ingredients Jamie will cook with from Fowlescombe Farm, their family farm, with organic native and rare breed meats, plus home grown vegetables and fruit from the market garden.

“That much of the food is sourced from Fowlescombe Farm is an added bonus as I've always been committed to using top quality, local ingredients whenever possible," added Jamie.

The Owens family, who also own some holiday cottages near the pub, are pleased that delighted with the appointment of Jamie hss been appointed, saying: and said: “We are really excited that Jamie has joined us.”

Embracing the Joys of Visiting a Wetherspoon Pub: A Modern British Tradition

In the bustling streets of Britain (and now in Dublin), amidst the eclectic mix of historical landmarks and modern establishments, lies a cultural gem cherished by locals and tourists alike: the Wetherspoon pub. 

Stepping into one of these establishments is not merely about grabbing a pint or enjoying a meal; it's about immersing oneself in a unique atmosphere where history meets contemporary conviviality, and where the joys of camaraderie are celebrated with every sip.

Wetherspoon pubs, affectionately known as 'Spoons' by regulars, have carved out a special place in the hearts of Britons over recent years. From the quaint market town pubs to the bustling city centre establishments, each 'Spoons' offers an inviting ambiance that beckons patrons to unwind and indulge in the simple pleasures of life.

One of the most endearing aspects of visiting a Wetherspoon pub is the sense of familiarity it evokes. Whether you're a local popping in for a quick drink after work or a traveller seeking respite from a long journey, or staying at a Wetherspoon hotel (Wetherlodge) there's an unmistakable warmth that permeates these establishments. The welcoming smiles of the staff, the comforting hum of conversation, and the inviting aroma of freshly prepared meals all combine to create an atmosphere that feels like a home away from home.

Of course, no visit to a Wetherspoon pub would be complete without sampling their extensive selection of beverages. From traditional ales and ciders (free tastes are normally available) to innovative craft beers and artisanal cocktails, there's something to suit every palate. Whether you're a connoisseur seeking out rare brews or simply craving a refreshing pint of bitter or lager, you'll find no shortage of options to quench your thirst.

But it's not just the drinks that keep patrons coming back time and time again; it's the unbeatable value for money that sets Wetherspoon pubs apart. With their wallet-friendly prices and frequent promotions, 'Spoons' offer a budget-friendly way to enjoy a night out without compromising on quality. 

Whether you're indulging in a hearty meal from their extensive menu or treating yourself to a round of drinks for you and your friends, you can rest assured that you'll be getting excellent value for your money.

Beyond the food and drink, Wetherspoon pubs also play a vital role in the social fabric of their communities. From hosting live music nights and quiz events to providing a space for local groups to meet and socialise, these establishments are more than just places to eat and drink, they're hubs of activity where friendships are forged and memories are made.

In an increasingly fast-paced world, the simple pleasures of sharing a meal or raising a glass with friends often get overlooked. But in the timeless embrace of a Wetherspoon pub, these joys are celebrated and cherished, reminding us all of the importance of slowing down, connecting with others, and savoruing the moment. So the next time you find yourself in need of a dose of warmth and camaraderie, why not step into your local 'Spoons' and experience the joy for yourself?

You can find your nearest Wethspoon pub or Wetherlodge Hotel here https://www.jdwetherspoon.com

And don't forget! Next month it's the Spring Wetherspoon Real Ale Festival, which you can read about here https://thatsfoodanddrink.blogspot.com/2024/02/wetherspoon-spring-beer-festival-is.html

Now Open: Mr Fogg's City Tavern

Mr Fogg's City Tavern, the brand-new bar and restaurant in Broadgate Circle near Liverpool Street, is now open.

As guests enter the venue, they are met with a warm and welcoming interior with a ceiling bedecked in everything from bunting, Victorian boxing gloves, a rocking chair, tankards, wooden hot air balloons and flags collected from Phileas' travels around the world. 

The wood-paneled tavern features characterful portraits of Fogg's varied friends and tables made from glass display cabinets, showcasing prized collectibles. Adjoining the Tavern is the sumptuous Saloon, akin to the traditional tavern reception room for games playing and conducting business, with luxuriously upholstered sofas and low seating. This will lead to The Snug, another classic addition to Victorian pubs, a slightly separated area that offers a transitional space between Tavern and Saloon

The cocktail menu features punches, for one, two or four to share, alongside 'Matron's Tipples' that provide a modern take on classic cocktails. Highlights include:

Mexican Berry Biff £14 / £26 / £50

Citrusy / Vibrant / Fruity

Patrón Silver tequila, Martini Fiero vermouth, raspberry shrub, cranberry juice and fresh lime juice

Blue Bull Negroni £14.5

Boozy / Aromatic / Complex

Blue butterfly pea flower-infused Bombay Sapphire gin, Martini Riserva Speciale Ambrato vermouth, Luxardo Bitter Bianco aperitif and Nardini Acqua di Cedro liqueur mist

The Gilded Portfolio £15

Boozy / Aromatic / Complex

Hennessy V.S. cognac, Martini Riserva Speciale Rubino vermouth, Cointreau Noir orange liqueur, Guinness reduction syrup and Ardbeg 10yr Scotch whisky mist

The food menu features elevated classic tavern options such as the homemade chicken & leek pie served with creamy mash potato and red wine onion gravy, vegan shepherd's pie with tenderstem broccoli and vegan gravy and ribeye steak sandwich with melted blue cheese, caramelised onions, and American mustard on a sourdough bloomer. 

Every Saturday, Mr Fogg's City Tavern will host the Live Music Brunch featuring Midnight Rye Society. Guest are treated to a savoury main course and a sweet dessert course with 90 minutes of free-flowing prosecco or punch for £48. 

Savoury dishes include Eggs Benedict with crispy bacon on an English muffin lathered with homemade Hollandaise sauce or Fogg's Famous Fry-up featuring pork sausage, bacon rashers, fried egg, roasted cherry vine tomatoes, portobello mushroom, black pudding, Heinz baked beans, and a hash brown. Sweet dishes range from homemade pancakes with maple syrup, fruit, and coconut yogurt to The Tropical Mess featuring cinnamon meringue, coconut rum cream, mango, pineapple, and shaved toasted coconut.

Later in 2024, the downstairs area The Luggage Room will be opened to the public featuring experiential and immersive aspects that Mr Fogg's venues are known for.

www.mr-foggs.com/mr-foggs-city-tavern

IG: @MrFoggsGB

Mr Fogg's City Tavern 

37 Broadgate Circle,

Liverpool Street,

London EC2M 2QS

Opening Times:

Monday & Tuesday: 12pm - 9pm

Wednesday – Saturday: 12pm - 12am

Sunday: Closed

FACTFILE: Mr Fogg's are well-loved for their unique, eclectic and immersive hospitality concepts across London including Mayfair based Mr Fogg's Residence, modelled on the actual home of Jules Verne's character Phileas Fogg, Mr Fogg's Apothecary, just opposite Claridge's, Mr Fogg's Tavern, a Victorian-inspired pub in Covent Garden, and Mr Fogg's Gin Parlour, which serves over 300 different gins. 

2018 saw the arrival of three new Mr Fogg's concepts, Mr Fogg's House of Botanicals, a Fitzrovia-based floral oasis, Mr Fogg's Society of Exploration, just minutes away from Charing Cross station as well as the newly launched Mr Fogg's Pawnbrokers and Mr Fogg's Hat Tavern & Gin Club in Soho.

Local pubs deliver invaluable socio-economic value, ministers must act to save them, new report reveals

Government must give pubs which serve as the beating hearts of their communities greater support with tax rebates to safeguard the nation’s locals as vital social lifelines, a report from think-tank Localis urges.

In a report entitled ‘Inn-Valuable: unlocking the socio-economic potential of our nation’s pubs’, Localis also argues a minister for pubs role be reinstated to join up help for the country’s pubs sector, which supports 936,000 jobs, generates £28bn in GVA to the economy and delivers £15bn in tax revenues to the Exchequer, annually. 

According to polling undertaken by YouGov for the report, 75% of people believe pubs have a positive impact on community life.

When asked if pubs are important in bringing people together, over four-in-five (81%) of British adults agreed with this idea, with just14% feeling they aren't. 

Polling for the report showed 68% of British adults felt pubs have a part in helping to combat loneliness in their local area. 

Among pro-community activities supported by local pubs, almost half (44%) of people are aware of pub events that bring the community together, a quarter (25%) knew of local pubs that supported charitable causes and 17% knew of local pubs offering to support vulnerable people in their local area.

The research identified from case studies taken pubs across the whole country some dominant themes on how the sector supports local people and communities, namely by:

combatting isolation

supporting local causes

reflecting local culture

bringing local business together

supporting community through generations.

Pollsters also learned among social uses of pubs in the last three months, over half of the population (51%) had met a friend in one, while nearly two-in-five (37%) of people had visited the pub to meet up with family, a quarter (25%) had enjoyed Sunday lunch in one and 10% of the public had attended a pub-held birthday party in that timespan. In addition, 6%s of the public had used pubs for dating purposes and 13% watched a sporting event in a pub.

A key recommendation of the report calls for the re-establishment of a Minister for Pubs position to co-ordinate a cross-government taskforce responsible for long-term strategy for the British pubs sector and to lead on help with tax and regulation, alongside an emergency fund for energy bill support.

The report authors also make the case for business rates rebates for those pubs which take on socially valuable roles like foodbanks or in providing warm spaces for vulnerable people, with a call for a modest £4m cashpot to help 1,000 pubs to diversify at a cost of only £4,000 per pub.

Joe Fyans, who is head of research at Localis said: “Across Britain, pubs consistently played a pivotal role in knitting communities together and promoting social cohesion.

“In fact, pubs are the beating heart of many communities, playing multifaceted roles in local daily life. This is why the decline of pubs is obviously a great cause for concern. With each closure, both tangible and intangible voids are left behind.

“The lessons are clear: pubs, in all their forms and across all locations, remain integral to British social cohesion as hubs of activity, community, and social capital. This makes their presence all the more crucial as community safety nets and beacons of light, offering a lifeline hope for many people looking for a real sense of local belonging.”

Emma McClarkin, CEO of the British Beer and Pub Association, said: “The stories highlighted in this report truly are just a snapshot of the hugely positive impact pubs have in communities across the whole country every single day.

“There are few businesses that can say they add both social and economic value and pubs are delivering that value in neighbourhoods from Lanarkshire to Liskeard, and everywhere in between. Pubs provide solace to people in tough times and a place to celebrate in others and to lose them would have a serious impact on people’s lives.

“With closures continuing to rise and pubs under threat from further duty and business rates cost hikes we hope the Government will giver serious consideration to the proposals put forward by this report so the foundations can be laid to help pubs continue to do this brilliant work in their communities long into the future.”

Becky Barnett who runs The Lamb Inn in Swadlincote, which features in the report, said: “We support our local community in a number of ways, including offering free food and drinks to people on Wednesday mornings. People can come into the pub, have a free hot meal, and in winter, sit by our log fire in comfy chairs, no questions asked.

“When times are tougher, we want to be a place where people can come for help and local people have been incredibly grateful of us opening our doors at no cost. At the same time, we are also facing challenges with higher energy bills and other rising costs so it’s a scary time for our business too. But we want to continue to provide a non-judgemental warm space for people, but we’re facing our own difficulties as well.”

Pub is The Hub chief executive, John Longden, said: “Pubs and publicans are the heroes at the heart of community life that provide essential local services and activities that create social value.

“They are a valuable lifeline for many rural areas providing vital local services and activities like village stores, allotments and community cafes, plus offering a safe space to tackle the major societal issue of loneliness.

“Pub is The Hub now estimates 1,000 more pubs and local areas could benefit from services if they can be directly supported in the future to diversify."

https://www.localis.org.uk/wp-content/uploads/2023/09/InnValuable_Localis_WEBAWK.pdf

https://beerandpub.com/

(Image courtesy of Rudy and Peter Skitterians from Pixabay)

How are the new meals at Sizzling Pubs? Sizzling!

On April 25, Sizzling Pubs brand new summer menu launches across all their 220 locations nationwide. With tasty new dishes and deals for all the family, the menu is set to go down a storm and offer something for every taste and wallet.

With a range of new additions and the return of some old favourites, customers can expect to find the usual classic and traditional dishes, friendly service and a warm welcome to make them feel at home but now with that little bit extra.

For adults, the new menu sees the all-new, Season N Shake Chicken, which is a bit of food theatre on your plate. Customers get their choice of a Sizzling chicken combo and a selection of delicious seasonings; they then simply shake it up for themselves at the table to create their own tasty dish.

Also for adults the new menu sees new dishes such as crispy chicken noodles, which is from Sizzling Pubs “Create A Dish” initiative. Sizzling Pubs chefs across the country get to come up with dishes and this meal was made by Tracey Rayner from the Greville Arms in Birmingham. Plus there is also a range of new pies and salads plus a brand new weekend offer. All day Saturday and Sunday, two can dine for just £20. The offer includes two courses, choosing from a starter, main and dessert, plus a bottle of wine, so why not take your loved one out for a bargain bite to eat and save on the washing up.

There’s a brand new Sizzling Kids menu with a three-step format, making little ones’ decisions on their food much easier. Simply pick a main, a type of potato and a veg option – all priced at just £2.99. Why not take advantage of the kids bundle deal where you can get a main, pudding and a drink, just for £4.50.

For those with a sweet tooth, the brand new Lightly Lemon Ice Cream Cake and Chocolate Fudge Sundae are sure winners. Both priced at just £2.99 why not indulge in a post meal treat or two.

With the return of great weekday offers like Curry Night, Grill Night and Kids Eat for £1, Sizzling Pubs is the best place for the whole family every night of the week this summer.

With locations nationwide, Sizzling Pubs serves almost a quarter of a million meals each week. Check out www.sizzlingpubs.co.uk to find your nearest location and information on all their mouth-watering offers and dishes.