Time to Rethink “Dog-Friendly” Dining. Why Dogs Don’t Belong in Eating Establishments

There’s a growing trend across the UK for cafés, pubs, and restaurants to brand themselves as “dog-friendly.” 

For many, it’s a charming idea, customers can relax with a coffee or a pint while their furry friend lounges nearby.

But after a recent experience, I can’t help but think we’ve taken the concept a step too far.

My wife and I recently visited one of our favourite café bars for a late lunch, a place we’ve enjoyed many times before. 

But this time, our appetites vanished the moment we saw a large dog standing on its hind legs, licking the surface of a dining table. The owner seemed oblivious. The staff didn’t intervene. And that was enough for us to quietly leave.

As we stepped outside, I turned to my wife and said, “You know, Tim Martin, the owner of the Wetherspoon pub and hotel chain, has a good point in not allowing dogs in his premises.” 

She nodded in agreement and added, “This isn’t the first time we’ve seen dogs licking tables in ‘dog-friendly’ places. I think it’s time dogs were banned from places that serve food.”

And she’s right.

While many pet owners are responsible and considerate, there’s a fundamental issue at stake, hygiene. Food establishments are held to strict cleanliness standards for good reason. Staff must wash hands, sanitise surfaces, and adhere to food safety regulations that protect the public. 

Yet somehow, in “dog-friendly” venues, it’s considered acceptable for an animal to put its paws, or tongue, on tables where people eat.

There’s also the comfort of other diners to consider. Not everyone enjoys eating next to a panting Labrador or a barking terrier. Some people have allergies. Others are frightened of dogs. And while a well-behaved dog under the table might not bother anyone, too often the reality is far less civilised.

Tim Martin’s Wetherspoon chain is sometimes criticised for its no-dogs policy, but it’s hard to argue with his logic. It’s not about disliking animals, it’s about maintaining an environment where food, drink, hygiene and safety come first. 

You’ll still find dog-friendly beer gardens and outdoor seating areas at many pubs, but once you step inside to eat, there’s a clear line between the dining table and the dog bowl.

Perhaps it’s time more establishments reconsidered their stance. By all means, love your dog, take them for a long walk, spoil them with treats, and visit dog cafés specifically designed for pets and owners alike. 

But in standard restaurants, cafés, and bars where food is being prepared and served to the public, the presence of dogs simply doesn’t belong.

If we wouldn’t allow a child to stand on a table and lick it, why should it be acceptable for a dog?

What diseases can be passed from a dog's tongue to a table surface it is licking? That's a good question. 

These include the following:-

Bacterial infections

Capnocytophaga canimorsus: Found in the mouths of healthy dogs (and cats). It can enter the body through bites, scratches, or contact with broken skin, causing serious infections in rare cases — particularly in people with weakened immune systems.

Pasteurella multocida:  Common in dog saliva. It can cause local skin infections or, more rarely, respiratory infections.

Staphylococcus aureus (including MRSA):  Dogs can carry MRSA and pass it to humans through saliva or close contact.

Campylobacter: Can cause food poisoning symptoms such as diarrhoea, fever, and cramps.

Salmonella: Dogs can shed Salmonella in their saliva and faeces, especially if they eat raw food diets.

Parasitic and fungal infections

Giardia: A microscopic parasite that causes gastrointestinal illness.

Cryptosporidium: Another parasite that can cause diarrhoea and stomach cramps.

Ringworm: Not an actual worm but a fungal infection; can spread through contact with saliva or contaminated fur.

Viral infections

Rabies: Rare in the UK due to vaccination and import controls, but still a major concern globally.

Why this matters in eating establishments

Even if a dog appears healthy, its mouth can carry pathogens from:

licking its own body, including its genitals or rear end, scavenging or eating spoiled food drinking from puddles or public water bowls, including those placed at the doorway of the food premises you are entering, interacting with other dogs.

Food safety and customer comfort should always come first.

How Your Restaurant, Pub or Café Could Stock Pieminister Pies

Discover how your restaurant, pub or café can stock Pieminister pies – the award-winning British pies loved for their flavour, ethics, and ease of service. Perfect for boosting your menu and attracting new customers.

How Your Restaurant, Pub or Café Could Stock Pieminister Pies

If you’re looking for a way to add hearty, crowd-pleasing comfort food to your menu, stocking Pieminister pies could be one of the smartest moves you make this season. 

Known for their quirky branding, ethical ingredients and exceptional flavour, these Bristol-based pies have built a loyal following across the UK.

Whether you run a cosy countryside pub, a modern café, or a busy restaurant in the city, bringing Pieminister pies to your menu can elevate your food offering, attract new customers, and make life easier in the kitchen.

Why Choose Pieminister?

Pieminister isn’t just another pie company — it’s a British success story. The brand is known for using 100% British meat, free-range chicken, and a wide range of vegetarian and vegan options that don’t compromise on flavour.

As a Certified B Corp, Pieminister also champions sustainability and ethical practices — from responsible sourcing to recyclable packaging. Stocking their pies allows your business to align with those same values, something that’s increasingly important to customers.

Easy to Serve, Hard to Beat

For busy hospitality venues, consistency and simplicity are key. Pieminister pies come ready to bake, making them ideal for pubs, cafés, and restaurants that want to serve fresh, high-quality meals without adding to prep time.

Pair them with mash, peas and gravy for a traditional comfort dish, or get creative with pie boards, tasting platters, or themed specials. With vegan, vegetarian and gluten-free options available, it’s easy to cater to every guest.

Perfect for Seasonal Menus and Promotions

Pieminister pies fit naturally into autumn and winter menus, when diners crave something warming and nostalgic. They’re also perfect for British Pie Week, Sunday lunches, or special pie-and-pint nights.

Try featuring bestsellers like Moo (British beef and ale), Heidi (goat’s cheese, sweet potato and spinach), or Kevin (a vegan mushroom and red wine pie) to suit every customer preference.

How to Stock Pieminister Pies

Stocking Pieminister pies is simple. You can become a trade customer directly through their website at pieminister.co.uk/trade, where you’ll find an easy enquiry form.

The Pieminister team will then help you choose the right range for your business, discuss pricing, and connect you with foodservice partners such as Bidfood, Brakes, and other regional distributors.

This makes adding Pieminister to your menu seamless, especially if you already use these suppliers for your existing orders.

Marketing Support That Works

When you partner with Pieminister, you’re not just buying pies — you’re tapping into a beloved British brand. They offer marketing assets, point-of-sale materials and digital content to help you promote your new menu items.

The brand recognition helps attract new diners while reinforcing your business’s reputation for serving quality, trusted food.

A Smart Move for British Hospitality

Whether you’re running a cosy pub, a vibrant café or a local restaurant, stocking Pieminister pies gives you a menu item that’s easy to serve, ethical, and loved by customers across the UK.

So if you’re ready to serve comfort food with conscience, visit pieminister.co.uk/trade and start stocking these award-winning pies today.

How to Flood-Proof Your Hotel, Restaurant, Café or Pub Before the Heavy Rains Arrive

For hospitality businesses in the UK, autumn and winter often bring with them not just chilly weather, but heavy rains and the very real threat of flooding. 

Even a minor flood can disrupt trading, damage valuable stock, and harm your reputation with guests and customers. 

Preparing your hotel, restaurant, café or pub before the worst of the weather hits is one of the smartest investments you can make.

Here are practical steps you can take to flood-proof your premises:

1. Clear Your Gutters and Drains

Blocked gutters are one of the leading causes of localised flooding around buildings. Leaves, moss, and debris can stop rainwater from draining properly, sending it down your walls and into your property instead. Arrange for your gutters, downpipes, and drains to be cleaned before heavy rainfall is forecast. This simple measure alone can save thousands in water damage repairs.

2. Check Your Flood Risk

Use the Environment Agency’s online flood maps to assess the risk level in your area. If your premises are in a medium or high-risk zone, you’ll want to take additional measures such as sandbags, flood barriers, or even permanent flood doors.

3. Install Flood Barriers and Door Guards

Removable flood barriers, door dams, and airbrick covers are a cost-effective way of keeping floodwater out of your premises. These can be fitted quickly when warnings are issued and stored away when not in use.

4. Protect Electrical Systems and Appliances

If your property is at risk of flooding, consider raising electrical sockets, wiring, and key appliances above expected flood levels. For kitchens, this can mean elevating fridges, freezers, and other costly equipment.

5. Create a Flood Emergency Plan

Make sure your staff know exactly what to do if a flood warning is issued. This should include shutting off electricity and gas safely, moving stock and furniture to higher ground, and deploying barriers or sandbags. Training your team reduces panic and speeds up response time.

6. Review Your Insurance Cover

Check that your insurance covers flood damage and business interruption. Many policies exclude certain flood-related losses, so now is the time to clarify and, if necessary, upgrade your protection.

7. Secure Your Outdoor Areas

If you have a beer garden, pavement seating, or outdoor equipment, make sure items can either be brought inside quickly or secured firmly. Loose tables, chairs, and bins can be swept away in fast-flowing water, causing damage and safety hazards.

8. Work With Neighbours

Flooding often affects entire streets. Work together with neighbouring businesses to share resources like pumps, barriers, or sandbags. A collective response can be faster and more effective.

Flood-proofing your hotel, restaurant, café or pub isn’t just about preventing water damage, it’s about ensuring business continuity, protecting your staff and guests, and avoiding costly downtime. Start with simple preventative measures such as clearing your gutters and drains, and then build up your resilience with barriers, emergency plans, and the right insurance.

Preparation today could mean staying open tomorrow.

https://www.floodre.co.uk for information on flood insurance

http://www.floodmary.com the official website of Flood Mary, aka Mary Long-Dhonau OBE.

25 Things We Absolutely Hate in an Eating Place

Let’s be honest, while dining out is often a treat, it can sometimes turn into a trial. Whether it’s a high-end restaurant or a humble local café, there are certain things that simply ruin the experience. 

Here are 25 things people really hate in an eating place – and once you notice them, you can’t unsee them…

1. Sticky Menus

If your menu feels like it’s been dipped in syrup, that’s not just gross, it’s a hygiene red flag.

2. Overly Bright Lighting

Unless it's a canteen or a dentist’s waiting room, there’s no need to feel like you’re under interrogation lights while trying to enjoy your lasagne.

3. Loud Music

You shouldn’t have to lip-read your dinner companion because the restaurant thinks it’s Ibiza 2007.

4. Dirty Tables

Wipe them down properly. Crumbs and sticky patches are not part of the décor.

5. Obnoxious Smells

Whether it’s burnt oil, bleach or something more mysterious, unpleasant odours can kill an appetite fast.

6. Miserable Staff

No one’s expecting jazz hands, but basic courtesy goes a long way.

7. Menus with No Prices

If you have to ask, you probably can’t afford it – and that’s never a good look.

8. Ridiculous Portion Sizes

Either insultingly tiny or cartoonishly massive – just serve normal food, please.

9. Complicated Menus

If it takes longer to read the menu than eat the meal, it’s too long.

10. Wobbly Tables

Ever tried to cut a steak while your drink threatens to slosh over the edge? Exactly.

11. Tacky Décor

Fake vines, flashing fairy lights, and dusty plastic fruit should’ve stayed in the 90s.

12. Hidden Service Charges

If you’re adding 15% without warning, at least print it somewhere people can see.

13. Toilets That Smell Like Hell

Clean facilities aren’t a luxury – they’re the bare minimum.

14. Too Many Specials

Six pages of daily specials? Just admit it’s your backup menu.

15. Weirdly Themed Everything

A subtle theme is fun. A pirate-themed sushi bar? Slightly terrifying.

16. Overattentive Staff

Don’t hover, don’t ask if everything’s alright every 3 minutes – we’ll raise a hand if we need help.

17. Undercooked or Cold Food

If it’s meant to be hot, make sure it actually is. Lukewarm chips are just sad.

18. Overuse of Truffle Oil

You’re not fooling anyone. A drizzle does not make it fancy.

19. Pretentious Menu Language

Just say “chicken with mash”, not “free-range poultry atop a heritage potato puree”.

20. Overpriced Tap Water

£3.50 for a carafe of ‘filtered house water’? Behave!

21. Slow Service When It’s Quiet

If there are four diners and ten staff, why are we waiting 30 minutes for toast?

22. Kids' Menus with Just Nuggets

Children deserve variety too. Give them a pasta option at least.

23. Uncomfortable Chairs

Design is nice, but not when your bum goes numb after five minutes.

24. WiFi That Doesn’t Work

If you’ve given out the password, make sure the signal works beyond the entrance.

25. Noisy Hand Dryers Right by the Tables

Nothing ruins your pudding quite like a thunderous blast of warm air two feet away.

Final Thoughts

Eating out should be a joy, not an endurance test. If any of these gripes sound familiar, maybe it's time we all start expecting – and demanding – better. Clean tables, honest menus, decent service and edible food. It’s not too much to ask… is it?

Have any more pet hates in a restaurant, café or bistro? Drop them in the comments – let’s make the world of dining less irritating, one meal at a time!

25 Things We Absolutely Love in a Great Eating Place

Because a meal out is about more than just the food…

There’s something special about finding an eating place, whether it’s a cosy café, a rustic pub, or a sleek modern restaurant, a hotel dining room, that just gets it right. 

It’s not just about what’s on the plate. The atmosphere, the service, and the little touches all add up to create a dining experience we want to repeat. 

Here are 25 things we absolutely love in a great eating spot:

1. A Warm Welcome

A friendly greeting when you walk through the door sets the tone for the entire visit.

2. Comfortable Seating

Whether you're perched on a bench or sunk into a plush chair, comfort matters when you’re lingering over food.

3. Well-Trained Staff

Knowledgeable, courteous, and attentive without being intrusive – it makes all the difference.

4. Menus with Personality

A well-written menu (even better if it's seasonal and handwritten on a chalkboard) shows care and creativity.

5. Locally Sourced Ingredients

We love a place that champions nearby farms, dairies, fisheries, and breweries.

6. Decent Portion Sizes

Whether it’s a hearty Sunday roast or a dainty afternoon tea, the balance should feel just right.

7. Cleanliness

From cutlery to the loos – cleanliness is non-negotiable.

8. Background Music at the Right Volume

The right soundtrack enhances the vibe without drowning out conversation.

9. Thoughtful Lighting

No one wants to eat under stark strip lights or in the dark. Cosy, warm lighting wins every time.

10. Free Tap Water Without a Fuss

Being handed a carafe of water without needing to ask twice is a subtle sign of hospitality.

11. Menu Variety

Enough options to please everyone without being overwhelmed by a novel-length list.

12. Clear Labelling for Allergens and Dietary Needs

We love places that take allergies, vegetarian, vegan and gluten-free diners seriously.

13. Decent Coffee and Tea

For many, the hot drinks are as important as the meal itself. A good builder’s brew or freshly ground espresso? Yes, please.

14. Homemade Desserts

It’s always obvious when the puds are made on-site – and we appreciate the effort.

15. Stylish but Not Stuffy Décor

A place with character is more inviting than one trying too hard to be ‘on trend’.

16. Decent Value

We don’t mind paying for quality – but overcharging for mediocrity is a no-go.

17. Child-Friendly Options

Whether it’s a good kids’ menu, baby-changing facilities or colouring-in sheets, thoughtfulness goes a long way.

18. Well-Stocked Bar or Drink Selection

Craft ales, great wine, mocktails, local soft drinks – options are always welcome.

19. Quick but Not Rushed Service

Perfect timing feels effortless, but it takes real skill to get it just right.

20. Tables with a View

Whether it’s a window seat or a lovely garden terrace, a good view makes a meal more memorable.

21. Sustainable Practices

We appreciate venues that reduce plastic, recycle, compost and use ethical suppliers.

22. Accessible Facilities

Wheelchair access, step-free entrances, and accessible loos should be standard, not a bonus.

23. Daily Specials

Fresh ideas and a changing specials board keep things interesting.

24. Loyalty Perks or Community Spirit

From a stamp card to fundraising for local causes, we love when places build bonds with their patrons.

25. Happy Atmosphere

When the staff are smiling, the diners are relaxed, and the air feels full of good cheer, you know you’re in the right spot.

Every great eating place tells a story – not just on the plate, but through the little details that show heart, thought, and pride. What do you love most in your favourite café, restaurant or pub?

Let us know in the comments or tag us on social media with your best dining finds!

How to Find a Decent Hotel, Pub, Café or Restaurant When You're Away from Home

Whether you're heading off for a business trip, a countryside weekend break, or a coastal holiday, finding a reliable place to stay, eat or grab a coffee can make or break your experience. 

But with so many options available, how do you separate the gems from the duds—especially in unfamiliar areas?

Here are some tried-and-tested tips for finding a decent hotel, pub, café or restaurant when you’re away from home, including a handy mention of the Wetherspoon app and hotel list for reliable budget-friendly choices.

1. Use Trusted Review Platforms

Websites and apps like TripAdvisor, Google Reviews, and Yelp are your first port of call. They provide up-to-date feedback from real customers and usually include photos, menus, and info on opening hours and amenities. Be sure to read both the good and bad reviews to get a balanced perspective. Pay particular attention to recent reviews to gauge consistency.

2. Ask the Locals

Taxi drivers, shop staff, and hotel receptionists are often fountains of local knowledge. If you want somewhere authentic and not too touristy, ask a local where they go for lunch, a pint, or Sunday dinner. You're more likely to discover hidden gems this way.

3. Look for Busy Spots

A full café or pub is usually a good sign. If the locals are flocking there, chances are the food and service are worth it. Conversely, an empty establishment during peak hours might be a red flag.

4. Check for Hygiene Ratings

In the UK, food hygiene ratings are public and searchable online through the Food Standards Agency. Look for establishments with a rating of 4 or 5 stars for peace of mind. Many places display their rating sticker in the window or door, always worth a glance before you walk in.

5. Use the Wetherspoon App and Hotel List

If you’re unsure where to go and want a safe bet, Wetherspoon pubs can be a reliable fallback. With hundreds of locations across the UK, including hotels, they offer consistent food, affordable prices, and usually free Wi-Fi.

Wetherspoon App: This free app allows you to find your nearest Wetherspoon pub or hotel, browse menus, and even order food and drinks straight to your table without queuing at the bar.

Wetherspoon Hotels: The chain now offers over 50 hotels in historic buildings and central locations across the UK. They tend to be clean, centrally located, and very reasonably priced, too. So ideal for solo travellers or families on a budget. You can browse the full list and book directly via the Wetherspoon website.

6. Social Media and Local Blogs

Instagram and TikTok are packed with foodie reviews and travel tips. Try searching hashtags like #BestBrunchIn[CityName] or #HiddenGemsUK. Local bloggers often share honest reviews and up-to-date recommendations on where to eat or stay.

7. Check the Menu First

Before committing to a meal or drink, take a moment to look at the menu outside or online. Is there a good variety? Are there vegetarian, vegan or gluten-free options if needed? Are the prices reasonable for the area? All of this can help you avoid disappointment.

Finding a decent place to eat, drink or stay doesn’t need to be stressful. With a bit of local knowledge, a quick online check, and the help of user-friendly tools like the Wetherspoon app, you’ll be well on your way to enjoying your time away from home.

Happy exploring, and may your next cup of coffee, pint or overnight stay be exactly what you hoped for!

Have a favourite app, method or place to recommend when you're away from home? Let us know in the comments below!

What to Do If You Need to Change Your Establishment’s Menu

Whether you're running a bustling café, a fine dining restaurant, or a cosy pub, there comes a time when your menu needs a refresh. 

Perhaps customer tastes have shifted, ingredients have become harder to source, or you're simply looking to keep things exciting and seasonal. 

Whatever the reason, changing your menu is a big decision—and one that requires careful planning.

Here’s a step-by-step guide on what to do if you need to change your establishment’s menu:

1. Identify the Reason for the Change

Start by asking why the menu needs updating. Common reasons include:

Falling sales or customer feedback

Rising costs of ingredients

Seasonal availability

Shifting brand focus or target market

New food trends or dietary requirements (e.g. more vegan/gluten-free options)

Understanding the motivation behind the change helps guide the type of changes you make—whether it's a full overhaul or minor tweaks.

2. Review What’s Working—and What Isn’t

Before scrapping any dishes, analyse your current menu:

Top sellers: What do customers rave about?

Low performers: Which dishes are consistently left untouched?

Profit margins: Which items bring in the most revenue after food costs?

Prep time and complexity: Are some items too labour-intensive?

Keep your strong performers, and use insights from underperforming dishes to guide your updates.

3. Involve Your Team

Your kitchen and front-of-house staff have invaluable insight. Involve them in brainstorming new ideas or adapting current offerings. Chefs may suggest ingredient substitutions that maintain quality but cut costs. Servers can relay common customer requests or complaints.

You’ll get better buy-in—and potentially brilliant ideas—when your team is part of the process.

4. Research Trends and Local Preferences

Food trends can spark inspiration, but always consider your core audience. A fine dining menu in London may benefit from different tweaks than a country pub in Yorkshire.

Sources of insight:

Social media and foodie blogs

Competitor menus

Seasonal produce calendars

Customer surveys or comment cards

You might discover that plant-based options, heritage ingredients, or hyper-local sourcing are what your customers crave.

5. Update Your Suppliers and Costings

Menu changes affect your supply chain. Contact suppliers to check availability, lead times, and pricing for any new ingredients. It’s also essential to update your costing sheets to ensure new dishes align with your desired profit margins.

Don’t forget to factor in training, waste reduction, and storage space too.

6. Test New Dishes

Trial new items before launching them fully. This could involve:

Staff tastings for honest feedback

Limited-time specials to gauge customer interest

Small-scale launches during quieter hours

This testing phase helps iron out issues with portion size, prep time, or presentation.

7. Update Your Branding and Marketing Materials

When the new menu is ready, make sure all your materials reflect the change:

Printed menus and chalkboards

Website and online ordering platforms

Social media profiles

Third-party listings (e.g. Google, TripAdvisor, Just Eat)

Tease the new dishes in advance on social media and email newsletters to build excitement.

8. Train Your Team Thoroughly

A successful menu rollout depends on your staff. Provide detailed training on:

New recipes and cooking methods

Ingredients (particularly allergens)

Presentation standards

How to confidently describe dishes to customers

Well-informed, enthusiastic staff can make a huge difference to customer experience.

9. Gather Feedback Post-Launch

After launching the new menu, ask for customer feedback—formally or informally. Monitor sales patterns and reviews. Be ready to make small adjustments as needed.

Sometimes a dish that looks great on paper doesn’t work in practice. Stay flexible.

10. Celebrate the Change

Highlight your new menu with a launch event, social media campaign, or feature in the local press. Reward regulars with a sneak peek or tasting session. Use the change as a positive story that reinforces your brand’s creativity and commitment to quality.

Final Thoughts

Changing your menu is more than swapping out a few dishes—it’s a strategic move that can boost profitability, improve customer satisfaction, and re-energise your team. With proper planning and communication, a refreshed menu can set your establishment up for success for months (or seasons) to come.

How to Organise a Quiz Night at Your Pub, Café, Restaurant or Bar – and Raise Funds for Charity

Are you looking to add a lively and rewarding event to your venue’s calendar? 

Hosting a quiz night can draw a great crowd, boost sales, and – best of all – raise money for a good cause. 

Whether you run a cosy café, a bustling bar, or a welcoming pub, restaurant or a hotel, here’s how to pull off a successful charity quiz night that your guests will talk about for weeks.

1. Choose Your Cause

Start by selecting a charity that resonates with you, your team, or your customers. Whether it's a local food bank, a health-related charity, or a national appeal, make it personal. If you're unsure, ask your regulars or run a quick poll on social media.

Tip: Reach out to the chosen charity – they might offer promotional support or donate prizes.

2. Pick the Right Night

Midweek evenings like Tuesdays or Wednesdays tend to work well – they’re quiet enough not to disrupt weekend trade but still busy enough to attract interest. Avoid clashing with major events like big sports matches.

3. Plan the Format

Decide on your structure:

Number of rounds: Typically 5–8 rounds, with 8–10 questions each.

Topics: Mix general knowledge with themed rounds (e.g. film, music, sport, local history).

Bonus rounds: Include a picture round or music clips.

Tie-breaker: Always have a tricky final question just in case.

Optional: Introduce a fun twist like a “Beat the Bartender” round!

4. Set Entry Fees and Fundraising Goals

Charge a small fee per player or team (e.g. £2 per person or £10 per team), with all proceeds going to your chosen charity. You could also include a donation box or raffle on the night to boost fundraising.

5. Promote the Event

Advertise your quiz night across all your channels:

Posters and flyers in your venue

Facebook and Instagram posts/stories

Event listings on your website or local forums

Email newsletters

Mention the charity, prizes, and how people can book.

Pro tip: Add a QR code on posters that links to your booking form or event page.

6. Sort the Practicalities

Make sure you have:

Pens, answer sheets, and clipboards

A mic and speaker system (or good vocal projection!)

Tables arranged with space between teams

A scorekeeper or helper if possible

A running order with clear timings

7. Secure Some Prizes

Ask local businesses to donate items or vouchers in return for a shout-out on the night. Popular prizes include:

Bottles of wine or spirits

Gift vouchers

Free meals

Hampers or goody bags

Even “booby prizes” for the lowest-scoring team can add humour.

8. Host with Energy and Fairness

The quizmaster sets the tone. Be friendly, clear, and fair. A bit of banter can go a long way, but always keep things inclusive and light-hearted. Encourage teams to grab drinks and snacks during the breaks – it’s good for business!

9. Say Thanks and Share the Results

After the event, thank everyone who took part, especially donors and volunteers. Share how much was raised and post pictures from the night on social media. If you plan to run another quiz, tease the next date.

Final Thought

Quiz nights aren’t just great fun – they bring communities together and show that your business cares. Whether it’s your first time hosting or part of a regular calendar, a well-run quiz night can build buzz, fill seats, and make a real difference.

Is Your Pub, Restaurant, Café or Hotel Disabled-Friendly? Are You and Your Staff Disability-Aware?

When was the last time you evaluated your venue through the eyes of a disabled customer? 

Whether you run a cosy countryside pub, a bustling high street café, a fine dining restaurant, or a boutique hotel, accessibility should never be an afterthought. 

In the UK, over 16 million people live with a disability—yet many still face barriers when it comes to enjoying a meal out, staying in a hotel, or simply using public facilities.

So ask yourself: Is your business truly disabled-friendly? And perhaps more importantly: Are you and your staff disability-aware?

Accessibility: More Than Just a Ramp

Making your venue accessible doesn’t stop at installing a wheelchair ramp or an accessible loo. True inclusivity means taking a holistic approach. Consider the following:

Entrance and Exit: Are your doors wide enough for wheelchair users or people using mobility aids? Are there steps that lack handrails or alternative access?

Floor Plan: Is there enough space between tables for easy navigation? Are trip hazards, such as rugs or uneven flooring, addressed?

Toilets: Are your accessible toilets clean, clearly signposted, and actually accessible—not used as storage rooms or blocked? You do have accessible toilets, don't you?

Menus: Do you offer large-print menus, braille versions, or easy-read formats for people with visual or cognitive impairments?

Lighting and Noise: Is your environment too dim or too loud for people with sensory sensitivities, autism, or hearing impairments?

Digital Accessibility: Don’t Overlook Your Website

Disabled friendly hotel rooms: Do you have any guestrooms equipped for disabled guests? 

Before visiting, most customers will check your website or social media. If your site is cluttered, difficult to navigate, or lacking basic accessibility information (such as whether you have step-free access or accessible parking), you might be unintentionally turning away customers.

Ensure your website is screen reader-friendly, uses alt text for images, and clearly outlines the facilities and services you offer for disabled guests.

Staff Awareness: A Make-or-Break Moment

A venue can be physically accessible, but if staff don’t know how to interact respectfully and appropriately with disabled customers, the entire experience falls apart.

Training should cover:

Disability etiquette – e.g., don’t lean on someone’s wheelchair, speak directly to the person rather than a companion or carer.

Hidden disabilities – including autism, chronic pain, or mental health conditions, which may not be immediately obvious.

How to assist – understanding how to offer help without being patronising or overbearing.

Inclusive language – using respectful terms and avoiding outdated or offensive language.

Consider investing in Disability Awareness Training, many of which are available online through organisations like AccessAble, Disability Rights UK, or VisitEngland’s accessibility resources.

The Business Case for Inclusion

Being inclusive isn’t just the right thing to do—it’s good for business. The “purple pound” (the spending power of disabled households) is worth £274 billion to the UK economy annually. 

Yet, according to a survey by Scope, 75% of disabled people have left a business or chosen not to spend money there because of poor accessibility or customer service.

By ensuring your venue is inclusive, you’re not only expanding your customer base—you’re building loyalty, positive word of mouth, and a reputation for care and quality.

Final Thoughts: Take the First Step

Accessibility is an ongoing journey, not a tick-box exercise. Start by conducting an honest audit of your venue, engaging with disabled customers for feedback, and providing regular training for your staff.

Being disability-aware isn’t just about compliance with the Equality Act 2010—it’s about treating all your customers with the dignity and respect they deserve.

So, is your business truly accessible?

Resources:

AccessAble https://www.accessable.co.uk

Disability Rights UK https://www.disabilityrightsuk.org

VisitEngland: Accessible Tourism https://www.visitbritain.org/business-advice/make-your-business-accessible-and-inclusive/visitengland-accessible-and-inclusive

Scope: Disability Facts and Stats https://www.scope.org.uk/media/disability-facts-figures

Easy and Affordable Ways to Promote Your Food Business

We understand that times are tough for food businesses. 

Whether you're running a café, restaurant, food van, or catering service, keeping customers engaged and attracting new ones can be challenging—especially when marketing budgets are tight. 

The good news is that there are plenty of easy, cheap, or even free ways to promote your food business effectively. 

Here are some strategies to help you boost visibility and sales without breaking the bank.

1. Leverage Social Media (Free)

Social media is one of the most powerful and cost-effective tools for promoting your food business.

Post high-quality photos of your dishes to entice customers.

Use Instagram Stories, Facebook Reels, and TikTok to showcase behind-the-scenes content, daily specials, or customer testimonials.

Engage with your audience by responding to comments and messages promptly.

Run interactive polls, Q&A sessions, or giveaways to keep your followers engaged.

2. Encourage User-Generated Content (Free)

Your customers can be your best marketers. Encourage them to share their dining experiences on social media by:

Creating a unique hashtag for your business.

Running a contest where customers share their meals for a chance to win a free dish or discount.

Featuring user-generated content on your social media pages to build a sense of community.

3. Optimise Your Google Business Profile (Free)

Having an up-to-date Google Business Profile can increase your visibility in local searches. Ensure that:

Your address, contact details, and opening hours are correct.

You upload high-quality photos of your food and premises.

You encourage happy customers to leave positive reviews.

You respond to reviews to show engagement and appreciation.

4. Partner with Local Businesses (Free or Low Cost)

Collaboration is a great way to expand your reach. Consider:

Partnering with local coffee shops, bakeries, local breweries, or markets for cross-promotions.

Offering exclusive discounts to employees of nearby businesses.

Featuring local suppliers or artisans on your menu to create mutual support.

5. Offer Discounts and Loyalty Rewards (Low Cost)

Everyone loves a good deal! Implementing a simple loyalty programme can encourage repeat customers.

Provide a stamp card where customers earn a free item after a set number of purchases.

Offer a small discount for referrals or first-time visitors.

Run limited-time promotions to create a sense of urgency.

6. Engage with Local Media and Bloggers (Free or Low Cost)

Local food bloggers and journalists are always looking for new places to review.

Reach out to them with a friendly email introducing your business.

Invite them for a complimentary meal/drink in exchange for an honest review.

Offer to collaborate on a giveaway to increase exposure.

7. Host Small Events or Tasting Sessions (Low Cost)

Hosting an event doesn’t have to be expensive.

Organise a tasting session for new menu items.

Host a cooking demo or workshop.

Collaborate with local musicians or artists for a themed evening.

8. Make the Most of Email Marketing (Free or Low Cost)

Email marketing remains a powerful tool for customer retention.

Collect emails from customers through your website or in-store.

Send a monthly newsletter with updates, promotions, and special offers.

Personalise emails with customer names and tailored recommendations.

9. Get Listed on Food Delivery Apps and Directories (Varied Cost)

If you offer takeaway or delivery, make sure you're visible on food apps and directories like:

Just Eat, Deliveroo, or Uber Eats (if applicable to your area).

Local online food directories or community pages.

Your own website with an easy-to-use online ordering system.

10. Engage with Your Community (Free or Low Cost)

Building relationships with your local community can generate loyal customers.

Participate in local markets, fairs, food fairs, or charity events.

Sponsor a small community event or sports team.

Offer a “pay-it-forward” scheme where customers can donate a meal to someone in need.

Final Thoughts

Promoting your food business doesn’t have to be expensive. By using these simple and affordable strategies, you can increase visibility, attract new customers, and keep existing ones engaged. The key is consistency—stay active, be creative, and always provide great food and service.

Of course, That's Food and Drink will help promote your business for free. Please get in touch if we can help.

Which of these strategies will you try first? Let us know in the comments or share your own tips for food business success!

Harnessing Collective Wisdom: How Restaurants Can Innovate Menus by Involving All Staff

In the competitive world of hospitality, staying ahead often hinges on creativity and collaboration. 

While many restaurants rely on their chefs and managers to design menus, there’s an untapped resource that could revolutionise how menus are created: the combined knowledge and wisdom of the entire team. 

From the cleaning staff to the head chef, every team member brings unique insights and perspectives that can inspire new and exciting food and drink offerings.

The Value of Diverse Perspectives

Every staff member interacts with the restaurant in a distinct way. Servers are on the front lines, hearing customer feedback firsthand. Cleaning staff notice which dishes are left unfinished and which plates are scraped clean. Bartenders experiment with flavour combinations daily, while kitchen assistants may have ideas rooted in their cultural backgrounds or personal experiences. Even those who don’t directly handle food may have creative suggestions based on their observations.

By creating an inclusive environment where every voice is valued, restaurants can draw on this diversity of experience to craft menus that resonate with customers and reflect genuine innovation.

How to Foster Collaborative Brainstorming

Hold Regular Team Meetings

Schedule monthly or quarterly brainstorming sessions where all staff are encouraged to contribute ideas. Ensure these meetings are casual and inclusive, making it clear that no idea is too small or too unconventional.

Create Suggestion Channels

Establish a suggestion box or digital forum where staff can share ideas at any time. Anonymity can encourage contributions from those who might feel shy about speaking up in group settings.

Celebrate Cultural Diversity

Many staff members may have culinary traditions or drink recipes from their own cultures. Encourage them to share these, and consider incorporating them into the menu to offer something unique.

Taste-Testing Events

Host regular taste-testing events where staff can sample potential new dishes or drinks and provide feedback. This not only boosts morale but also ensures the final menu reflects a range of palates.

Reward Creativity

Recognise and reward staff members whose ideas make it onto the menu. This could be as simple as a public thank-you, a bonus, or even naming a dish after them.

Benefits of a Collaborative Approach

Fresh Ideas

The more perspectives you gather, the greater the chance of uncovering innovative ideas that stand out in a crowded market.

Improved Staff Engagement

When staff feel their opinions are valued, they’re more likely to take pride in their work and contribute enthusiastically to the restaurant’s success.

Stronger Team Dynamics

Collaborative brainstorming fosters a sense of camaraderie, breaking down hierarchical barriers and uniting the team around a shared goal.

Customer-Centric Menus

By involving staff who interact directly with customers, you can design menus that better cater to customer preferences and trends.

Conclusion

Innovation doesn’t have to come solely from the top. By tapping into the collective wisdom of the entire team, restaurants can create menus that are not only exciting and unique but also reflective of the diverse talents and experiences of their staff. In doing so, they foster a culture of creativity, inclusivity, and shared success—qualities that will resonate with both employees and customers alike.

Why not start today? Your next best-selling dish might just be an idea from the person you least expect.

The Power of Consistency: Why Food Quality and Service Standards Matter

Unhappy diners probably won't return.

In the competitive world of hospitality, restaurants face the constant challenge of meeting and exceeding customer expectations.

While marketing strategies, innovative menus, and trendy interiors play a role in attracting diners, the true foundation of success lies in delivering consistent food quality and service standards. Why? 

Because one mediocre meal or subpar experience can result in a customer never returning – and in today’s interconnected world, it might even lead to damaging reviews that discourage others from visiting.

First Impressions Count – But So Do Second and Third.

When customers walk through your doors, they come with expectations. Whether it’s a fine dining establishment or a casual café, diners expect their meals to be delicious, fresh, and prepared with care.

 Likewise, they anticipate friendly, efficient, and attentive service. If their first visit meets these expectations, they’re likely to return. However, if their second or third visit falls short, it creates a sense of unpredictability, and diners may decide it’s not worth the risk.

The Cost of Inconsistency

Inconsistency in food quality or service doesn’t just risk losing one customer. It can create a ripple effect:

Negative Word of Mouth: A dissatisfied customer is more likely to share their experience with friends, family, or online platforms. This can deter potential diners from visiting.

Loss of Trust: A loyal customer who experiences a decline in quality may feel let down, making it harder to regain their trust.

Impact on Staff Morale: Inconsistent standards can confuse and demotivate staff, leading to a decline in overall performance.

Why Consistency Matters

Building Customer Loyalty

Consistency builds trust. When diners know they can rely on your restaurant to deliver the same high-quality experience every time, they’re more likely to return and recommend you to others. Loyal customers are also more forgiving of minor mistakes because they trust your overall standards.

Establishing a Strong Reputation

Word of mouth and online reviews are crucial in today’s digital age. Consistently positive experiences ensure glowing reviews, helping to establish your restaurant as a reliable choice.

Operational Efficiency

Consistency isn’t just about pleasing customers; it’s also about creating a smooth workflow for your team. Standardised recipes, training, and procedures reduce confusion, improve efficiency, and ensure every dish and interaction meets your standards. And never make the mistake of switching from making everything in house to using ready made sauces, or the like or using cheaper ingredients or lower quality wines, for example. Diners are not stupid. They notice this type of thing. Being British and naturally reticent they probably won't call you out on it. They just probably won't return to your premises. 

Standing Out in a Crowded Market

With countless dining options available, customers have no reason to return to a restaurant that delivers hit-or-miss experiences. Consistency ensures your establishment stands out as a dependable option in a sea of competitors.

How to Maintain Consistency

Invest in Staff Training: Ensure all team members understand your standards for food preparation and service. Regular training sessions can reinforce these expectations.

Standardise Recipes and Procedures: Use clear, step-by-step guides for preparing dishes to ensure consistency in taste, presentation, and portion size.

Monitor Quality Regularly: Regularly review customer feedback, conduct internal quality checks, and address any issues promptly.

Prioritise Communication: Keep your team informed about menu changes, service expectations, and any updates to procedures. Clear communication is key to maintaining consistency.

Final Thoughts

In the restaurant industry, consistency isn’t just a nice-to-have – it’s a necessity. A single disappointing meal or poor service experience can be enough to lose a customer for good, especially when competition is fierce. By prioritising consistency in food quality and service standards, restaurants can build trust, foster loyalty, and create a reputation that keeps customers coming back time and time again.

After all, every meal matters – and so does every customer.

The Hidden Hygiene Risks of Leaving Cutlery Out in the Open in Restaurants, Pubs, and Cafés

In the hospitality industry, maintaining impeccable hygiene is a top priority. However, one often overlooked aspect of food safety and hygiene is the proper handling and storage of cutlery. 

Leaving cutlery out in the open in restaurants, pubs, cafés, and other eating establishments may seem convenient and time saving to the premises but it poses significant risks to both hygiene and customer safety. 

Below, we explore the hidden dangers of this common practice and why it should be avoided.

Incidentally this blogpost was engendered when we were dining out in a chain restaurant (which we will not be naming) when we saw a child wandering free who was picking his nose and then fingering the cutlery in an open cutlery tray that was waiting for diners to collect their cutlery from. Nice! 

1. Exposure to Airborne Contaminants

Cutlery left out in the open, especially in high-traffic areas, is vulnerable to airborne particles such as dust, dirt, and bacteria. In busy restaurants or pubs, with people constantly walking in and out, opening doors, and moving around, the air can carry germs from various sources. Airborne pathogens from coughs, sneezes, and even kitchen vapours can settle on exposed cutlery, contaminating it before it reaches the customer. And even contact contamination such as mentioned above. 

2. Cross-Contamination

Cross-contamination occurs when bacteria or other harmful microorganisms are transferred from one surface to another. Leaving cutlery on open trays, countertops, or self-serve stations makes it easy for contamination to occur. Customers and staff might unintentionally touch the handles or the business end of forks, knives, and spoons while selecting their utensils. If someone has not washed their hands properly or has come into contact with contaminated surfaces, bacteria can be transferred onto the cutlery.

3. Increased Risk of Pest Infestation

Pests such as flies, rodents, and cockroaches are attracted to food establishments. Cutlery left out in the open is an easy target for these pests, which are notorious for spreading harmful bacteria. Flies, for example, can land on cutlery after having been in contact with rotting food or waste, leading to the rapid spread of germs. Similarly, rodents might brush past exposed utensils, leaving behind fur, faeces, or saliva – all of which can carry diseases.

4. Customer Perception and Trust

In an era where customers are increasingly concerned about hygiene and food safety, visible cutlery left in open areas can raise red flags. Diners may question the establishment’s overall cleanliness and food safety practices if they see cutlery left out in the open, especially if it appears dusty or is placed in unclean environments. Maintaining a professional and clean presentation is essential in building trust with customers, and exposed cutlery can negatively impact that perception.

5. Environmental Contaminants

Beyond indoor risks, environmental factors also play a role in hygiene. If cutlery is left near windows, doors, or outdoor seating areas, it is more likely to be exposed to pollutants from outside. Pollens, exhaust fumes, and other outdoor contaminants can settle on cutlery, increasing the risk of contaminating customers' food once they use the utensils.

6. Temperature Control

Cutlery left out in the open is also susceptible to temperature fluctuations, which can affect hygiene. For instance, if utensils are stored near heating sources or in sunny areas, they can become too warm, which might create an environment conducive to bacterial growth. Conversely, cold environments can cause moisture build-up, further increasing the risk of contamination.

7. Best Practices for Cutlery Storage

To ensure customer safety and maintain hygiene standards, it is essential for restaurants, pubs, and cafés to implement proper cutlery storage practices. Here are a few recommendations:

Store cutlery in covered containers or drawers: This prevents exposure to airborne contaminants, pests, and environmental pollutants.

Limit customer contact with utensils: Staff should handle the cutlery as much as possible, using gloves when setting tables or wrapping utensils in napkins.

Keep cutlery in the kitchen until needed: When cutlery is stored in the kitchen or behind the service counter, it is less likely to be contaminated by customers or environmental factors.

Regularly sanitise storage areas: Even when stored properly, cutlery containers and drawers should be cleaned and disinfected frequently.

Monitor for pests: Ensure that pest control measures are in place and regularly inspect cutlery storage areas for signs of infestation.

Conclusion

While it may be tempting to leave cutlery out for the sake of convenience, the potential risks to hygiene far outweigh the benefits. Food safety should always come first in any dining establishment, and proper cutlery storage is a critical component of that. 

By keeping utensils in covered, controlled environments and minimising their exposure to contaminants, restaurants, pubs, and cafés can ensure the health and safety of their customers, while also maintaining their reputation for cleanliness and professionalism. Also, making one's customers obtain their own cutlery, napkins, etc, smacks of industrial catering and really isn't something an eatery should do if it wants to attract and retain diners.

Discover the Gratitude Café: A Hidden Gem in Wellington, Telford

Nestled in the heart of Wellington, Telford, the Gratitude Café, in Duke Stret, offers a unique blend of warmth, community spirit, and delicious food that has quickly made it a beloved spot for locals and visitors alike. 

Whether you’re in the mood for a cosy cup of coffee, a hearty lunch, or just a friendly chat, this café delivers an experience that is far more than just a place to eat—it’s a place to connect, relax, and feel truly welcome.

A Café with a Heart

What sets the Gratitude Café apart from other eateries in the area is its deep commitment to creating a space where everyone feels at home. As soon as you walk through the door, you’re greeted by a welcoming atmosphere that radiates kindness and inclusivity. The décor is charmingly eclectic, with mismatched furniture, soft lighting, and thoughtful touches that reflect the café's ethos of gratitude and mindfulness.

The Gratitude Café takes pride in promoting a sense of community, encouraging patrons to slow down and take a moment to appreciate life’s little joys. Whether it’s a warm conversation with the staff, a book from the community library shelf, or simply enjoying the serene atmosphere, the café is designed to help you unwind from the daily hustle and bustle.

Food for the Soul

The menu at the Gratitude Café is a delightful mix of wholesome, freshly prepared dishes that cater to a wide range of dietary preferences. Whether you’re vegan, vegetarian, or just looking for something hearty and delicious, the café has something to offer. Their focus on locally sourced, seasonal ingredients means that every dish is as fresh as it is flavourful.

From light bites like avocado toast and homemade soups to more substantial offerings like smashed burgers, veggie burgers and hearty sandwiches, there’s a dish to suit every taste. For those with a sweet tooth, the café’s selection of homemade cakes and pastries is simply irresistible. Pair your meal with one of their expertly brewed coffees, a pot of loose-leaf tea, or a refreshing smoothie, and you’ve got the perfect meal for any time of day.

Sustainability and Local Support

At its core, the Gratitude Café is about giving back to the local community. Their focus on sustainability is evident in everything they do, from the use of eco-friendly packaging to their partnerships with local suppliers. They believe in supporting small, independent businesses in the area, ensuring that every cup of coffee or slice of cake you enjoy has a positive impact on the local economy.

The café also regularly hosts community events, such as book clubs, mindfulness sessions, and workshops, fostering a sense of connection among Wellington’s residents. These events reflect the café’s mission to be more than just a business—they want to be a space where people come together, share ideas, and inspire one another.

A Personal Touch

One of the things that truly makes the Gratitude Café special is its staff. Friendly, attentive, and always ready with a smile, they go out of their way to make every visitor feel valued. Whether you’re a regular or a first-time visitor, you’re likely to find yourself having a conversation with the staff that goes beyond the usual pleasantries, making you feel like part of the Gratitude Café family.

Perfect for All Occasions

Whether you’re popping in for a quick coffee on your way to work, meeting friends for a leisurely lunch, or looking for a quiet spot to read or work, the Gratitude Café is the perfect destination. Its relaxed vibe makes it ideal for both solo visitors and groups, with plenty of seating options to accommodate everyone.

They also host musical events, too.

Conclusion

The Gratitude Café is more than just a place to grab a bite to eat—it's a place that embodies the values of kindness, community, and mindfulness. With its focus on fresh, locally sourced food, eco-friendly practices, and creating a welcoming atmosphere for all, it’s no wonder this charming spot has become a favourite in Wellington, Telford. If you’re looking for somewhere to relax, recharge, and enjoy a meal that nourishes both body and soul, the Gratitude Café is the perfect place to do so.

Next time you’re in Wellington, be sure to stop by the Gratitude Café. You’ll leave feeling not just satisfied, but uplifted and connected to the community around you.

Range of great kids' meal deals at The Range

The Range is offering free kids’ meals at its instore cafes for the rest of the summer, allowing parents and grandparents an easier, more affordable option to keep keep the kids entertained, whilst also and helping keep family finances a bit more comfortable, which is always a good thing!

Available in most of The Range's stores all over the UK and the Republic of Ireland, customers can enjoy this offer, launched on the 20th July 2024, just by buying at least one full, adult main meal. 

Kids’ dishes, awelcome change from school dinners, include hot and cold meal options like a kids’ Pick ‘n’ Mix sandwich selection or cooked to order breakfast, fish and chips, chicken goujons and more besides. 

All kids meals will include a drink, and piece of fruit to encourage healthy munching.

Meanwhile, the adult mains in the offer also include a cooked to order breakfast, plus options burgers, pizza, pies, pastas and a variety of tasty curries. 

Here's what's available:- 

Qualifying Meals for Kids:

Children can choose from a variety of meals, including:

Kids Breakfast (Served until 11 am): Pick 4 Items | From 195Kcal

Fish & Chips: Served with Peas or Beans | From 367Kcal

Chicken Goujons & Chips: Served with Peas or Beans | From 373Kcal

Vegan Chicken Goujons & Chips: Served with Peas or Beans | From 416Kcal

Sausage & Chips: Served with Peas or Beans | From 340Kcal

Vegetarian Sausage & Chips: Served with Peas or Beans | From 325Kcal

Qualifying Meals for Adults:

To redeem a free child's meal, adults can choose from the following main meals:

Large Breakfast

Fish, Chips & Peas

Burger, Chips & Salad

Southern Fried Chicken, Chips, and Coleslaw

Chicken Tikka Masala

Sweet Potato Curry

Lasagne and Garlic Bread

Vegetarian Lasagne & Garlic Bread

Mac and Cheese

Steak Pie with Chips and Peas

Pizza (Cheese, Pepperoni, Veg, Meat Feast)

T&C apply, please check for availability.

Just look out for Café Eighty Nine within The Range branches. Whilst you are there, check out their 18 departments including DIY, Kitchen & Dining, Furniture, Arts & Crafts and Textiles. (Incidentally my wife and I are often to be found in the kitchenware, pets, garden centre section and the arts and crafts departments of our branch of The Range!)

https://www.therange.co.uk

Looking for a traditional Sunday roast? Morrisons is the answer

Morrisons is adding a variety of classic British roasts to its café menus so customers can enjoy the much-loved dish every Sunday, but without breaking the bank. 

A new and improved Roast Chicken Dinner and Roast Beef Dinner is available, and both come with traditional trimmings of golden roast potatoes, larger Yorkshire puddings, seasonal vegetables, peas, cauliflower cheese, mashed potato, stuffing and a pouring of delicious rich gravy for a mere £7.50.

Diners can also choose a vegetarian or vegan roast dinner option,  meaning there's a warming tasty treat for everyone to enjoy. The Pumpkin, Mushroom & Cranberry Roast is served with roast potatoes, seasonal vegetables, peas, stuffing and gravy, with the vegetarian option including cauliflower cheese and Yorkshires too.

Morrisons has even introduced a smaller roast so that children don’t feel left out. For just £3.50, they can enjoy the Kids Roast Chicken Dinner which comes with roasties, mash, seasonal veg and gravy. 

What’s more, families can take advantage of the Kids Eat Free offer when purchasing an adult meal that costs over £4.50. This means a family of four can all enjoy the roast of their choosing for just £15.

Any roast can be topped off with a delicious dessert for just £3. Sweet treat options include a Bramley Apple Crumble or Sticky Toffee Pudding topped with custard or a Chocolate Fudge Cake served with cream. 

Chris Strong, Morrisons Café Buying Manager, said: “The classic Sunday Roast is a staple of British culture. And it's one we know our customers love, and we are delighted to now offer the hearty dishes from our cafés exclusively on Sundays. 

From the new vegan and vegetarian options to the kids’ dinner, there is something available for everyone so families can enjoy a perfect mealtime together at an affordable price, and save on a mountain of washing up in the kitchen afterwards!”

The Sunday Roast menu is available in all Morrisons cafés now. For more information on Morrisons cafés, visit: https://my.morrisons.com/morrisons-cafe

(I have an idea that I know where we may well end up on Sunday!)

Owens Coffee Unveils Perfect Waves Café

Devon-based coffee roaster, Owens Coffee, is proud to announce the opening of Perfect Waves Café, a stylish new coffee shop within The Roastery at Ivybridge. This expansion marks a significant enhancement to the original takeaway, now providing a warm, inviting indoor space for up to 25 customers.

Perfect Waves Café is located just off the A38, adjacent to Endsleigh Garden Centre, offering an easily accessible pit stop for those passing by to indulge in a cup of sustainably sourced coffee, freshly roasted on-site, beautifully brewed tea and delicious local produce. Find Perfect Waves Café at The Roastery (Ivybridge, PL21 9JL), open from Monday to Saturday from 9am - 4pm. Four-legged friends are welcome inside the new café and in the existing outdoor seating area.

Lorraine Bridden, Managing Director of Owens Coffee, says: “We’ve opened Perfect Waves Café to give our passionate team the opportunity to showcase everything we do, from our organic and Fairtrade coffee to our expertly brewed teas and locally sourced produce. 

“Our customers will have a choice of coffees, including a house blend or a single origin of the day, plus our organic Decaf. We’ve installed our Rancilio RS1 coffee machine for our professionally trained baristas. The machine is an extremely high-tech piece of kit, which is programmable so that we’re able to make consistent, precision-made coffees. Our teas, Devonshire Tea and Perfect Waves infusions are also a feature of the drinks menu.

“Customers visiting our new space can look forward to an all-round experience with top-quality produce brought to you by our friendly team of baristas.”

The new café is proud to serve Owens’ freshly roasted coffee beans, all of which are 100% certified organic and Fairtrade, having been expertly roasted on-site. Choose from a variety of brewing methods, served black or with Trewithen’s Barista Milk or plant-based alternatives. 

The inspiration for the name, Perfect Waves infusions will also star on the menu, alongside hot chocolates and soft drinks, from local suppliers Luscombe Drinks, Gusto Fairtrade & Organic Drinks, Tarka Springs, Four Elms Apple Juice and Courtney’s Apple Juice.

The menu has been developed around showcasing locally sourced produce, where possible, featuring a selection of sandwiches, paninis, light bites, fresh cakes and pastries with organic and vegan options (subject to availability). Sourced from local producers and suppliers including Cakewhole, Tamar Fresh, Foxcombe Bakehouse Bars, Burts Crisps, Mr Filbert's snacks, Plough to Plate and Flapjackery.

The Roastery - a purpose-built, state-of-the-art facility designed to have a low environmental impact - has been home to Owens Coffee since 2018. This is where they clean-roast, package and distribute their organic and Fairtrade coffee across the UK, both to consumers and businesses. It also houses a shop, contemporary training facility and events space where visitors are welcomed, with tours and tastings for wholesale customers, and professional barista training. A range of coffee experiences and masterclasses can be enjoyed by coffee enthusiasts, including their Latte Art Essentials Workshop.

Owens’ range of freshly roasted coffee beans can be purchased from the shop alongside Perfect Waves infusions and a full range of brewing equipment; tried, tested and recommended by the team.

For more information about the new café and upcoming coffee experiences at The Roastery, please visit the website at owenscoffee.com, follow @owenscoffee_ on Instagram and Owens Coffee on Facebook and @PerfectWavesCafe on Instagram and Facebook.

Co-op's The Apiary secures nationwide listing for Manchester's Northern Quarter-based dessert café, Black Milk

Manchester's Northern Quarter-based café, Black Milk, has secured a listing for its products in Co-op stores all over the UK after working with the convenience retailer’s accelerated support scheme for suppliers, known as the Apiary.

Located at 88 Oldham Street, Manchester, Black Milk will see products including its award winning Hazelnut Cream; Pistachio Cream and, White Chocolate sweet spreads stocked in approaching 300 Co-op stores nation-wide, including stores in the North West located in Manchester; Oldham, Ashton, Stockport, Bolton and Rochdale.

Co-op’s Apiary programme searches for new purpose-led small businesses with a unique point of difference. Successful applicants receive valuable tailored support, mentoring and advice on all aspects of the product journey towards gaining a listing in store.

Oliver Taylor who founded Black Milk said: “We're obviously really pleased to work closely with Co-op, especially as a fellow ethical Manchester-based business. This listing sees our spreads stocked in more communities than we have ever been in before, including here in Manchester and across the North West, and it has the potential to significantly raise awareness of our products.

“Since March 2015, our secret sauces and spreads have been developed in our café at the heart of the Northern Quarter, Manchester. These spreads have always been the most popular part of our menu. One day, whilst serving our luxury hazelnut milkshakes a customer asked for an extra shake jar filled with only our hazelnut cream – and we knew then that we had the perfect product to sell. Made with the finest of nuts, these spreads are truly memorable indulgences, we suggest serving them on top of bread, crumpets or croissants, baked into treats or even just eaten off the spoon.”

Kelly Orme, who is the Co-op Community Buying Manager for Local, World Foods & the Apiary, said: “We are really delighted to work with Black Milk, as the dessert café has developed an impressive reputation and following from its Northern Quarter base, and through our Apiary programme we have been able to spend time with owners Andy and Oliver and work closely with them to bring their sweet nut spreads into our stores. 

"We are thrilled to reach this key milestone where the product is now on our shelves - we believe these spreads offer a real point of difference to interest, enthuse and excite Co-op Members and customers in our communities.”

For more information about Black Milk and, to find your local store selling its sweet spreads, visit: blackmilkcereal.com

Hungry? Shopping? Morrisons has a new café menu!

Hungry shoppers look no further, Morrisons has unveiled its new tasty café menu which includes two very tempting additions; Loaded Crosscut Fries and Mini Fish Fillet Burger, both available in all Morrisons cafés.

For a mere £3.00, the Loaded Crosscut Fries are smothered with a cheesy sauce and BBQ drizzle. Customers can top the dish off with a selection of grated cheese, bacon, or BBQ pulled pork for an extra £1 - £1.50. 

The Mini Fish Fillet Burger is lovingly crafted from fresh, battered fish and served in a bread roll both straight from Morrisons Market Street counters alongside chips and mushy peas, all for just £6.00.

To celebrate the launch, Morrisons is also giving shoppers more reasons to shop by securing some extra More Card points when visiting a Morrisons café. Until 5th November, More Card holders can: 

Earn 400 points when purchasing the new Loaded Crosscut Fries

Earn 600 points when purchasing the Cottage Pie on a Thursday

Earn 600 points when purchasing the new Mini Fish Fillet Burger on a Friday

Earn 600 points when purchasing Half a Roast Chicken and Chips on a Saturday

The new menu still includes popular favourites such as the all day breakfast, fish & chips and bangers & mash, and available all day, every day, families can continue to take advantage of the Kids Eat Free offer when purchasing an adult meal over £4.50.

For more information on Morrisons Cafés, visit: https://my.morrisons.com/morrisons-cafe/

Morrisons launches great new pick 'n mix kids meal deal in cafés for school summer holidays

Ever-mindful of the fact that families up and down the country are struggling to cope with the current economic crisis, Morrisons is doing more to help feed families during the summer holidays with the introduction of a new pick ‘n’ mix style meal option for kids in Morrisons Cafés, just in time for the summer holidays. Customers can now pick up a sandwich, snack and drink to feed their little ones for just £3.49.

The new kid’s meal deal can also be claimed free of charge thanks to Morrisons continued exclusive Kids Eat Free offer. Customers will be able to get one free kids meal from the kids menu with any adult meal that's over £4.49. The offer is available all day, every day, seven days a week for any child aged under 16 in its cafés nationwide. 

Sandwiches filled with classic kids’ favourites, ham or cheese, can be paired with a wide range of snack and drink choices likes Hula Hoops, Babybels, jelly, bags of fruit, flavoured milk, Robinsons Fruit Shoot, Cawston Press Juice or water.

Chris Strong, Morrisons Café Buying Manager said: “We understand that for many parents and carers keeping the kids fed during the summer holidays can be very much of a challenge, especially with the absence of free school meals. Our new pick ‘n’ mix meal deal, alongside our existing Kids Eat Free offer, are just a few ways we at Morrisons are helping everyone have access to nutritious food without breaking the bank.”

An adult meal deal has also been introduced for £4.79 offering customers a sandwich or toastie alongside a drink and a cake. Toastie options include ham and cheese, whilst egg & cress, prawn, tuna mayonnaise and salmon and cucumber sandwiches are available.  

Both hot and cold drinks are included and cake options include chocolate fudge, lemon drizzle, brownie or a Victoria Sponge.

To find your local Morrisons café, visit: https://my.morrisons.com/storefinder