Leaving cutlery out in the open in restaurants, pubs, cafés, and other eating establishments may seem convenient and time saving to the premises but it poses significant risks to both hygiene and customer safety.
Below, we explore the hidden dangers of this common practice and why it should be avoided.
Incidentally this blogpost was engendered when we were dining out in a chain restaurant (which we will not be naming) when we saw a child wandering free who was picking his nose and then fingering the cutlery in an open cutlery tray that was waiting for diners to collect their cutlery from. Nice!
1. Exposure to Airborne Contaminants
Cutlery left out in the open, especially in high-traffic areas, is vulnerable to airborne particles such as dust, dirt, and bacteria. In busy restaurants or pubs, with people constantly walking in and out, opening doors, and moving around, the air can carry germs from various sources. Airborne pathogens from coughs, sneezes, and even kitchen vapours can settle on exposed cutlery, contaminating it before it reaches the customer. And even contact contamination such as mentioned above.
2. Cross-Contamination
Cross-contamination occurs when bacteria or other harmful microorganisms are transferred from one surface to another. Leaving cutlery on open trays, countertops, or self-serve stations makes it easy for contamination to occur. Customers and staff might unintentionally touch the handles or the business end of forks, knives, and spoons while selecting their utensils. If someone has not washed their hands properly or has come into contact with contaminated surfaces, bacteria can be transferred onto the cutlery.
3. Increased Risk of Pest Infestation
Pests such as flies, rodents, and cockroaches are attracted to food establishments. Cutlery left out in the open is an easy target for these pests, which are notorious for spreading harmful bacteria. Flies, for example, can land on cutlery after having been in contact with rotting food or waste, leading to the rapid spread of germs. Similarly, rodents might brush past exposed utensils, leaving behind fur, faeces, or saliva – all of which can carry diseases.
4. Customer Perception and Trust
In an era where customers are increasingly concerned about hygiene and food safety, visible cutlery left in open areas can raise red flags. Diners may question the establishment’s overall cleanliness and food safety practices if they see cutlery left out in the open, especially if it appears dusty or is placed in unclean environments. Maintaining a professional and clean presentation is essential in building trust with customers, and exposed cutlery can negatively impact that perception.
5. Environmental Contaminants
Beyond indoor risks, environmental factors also play a role in hygiene. If cutlery is left near windows, doors, or outdoor seating areas, it is more likely to be exposed to pollutants from outside. Pollens, exhaust fumes, and other outdoor contaminants can settle on cutlery, increasing the risk of contaminating customers' food once they use the utensils.
6. Temperature Control
Cutlery left out in the open is also susceptible to temperature fluctuations, which can affect hygiene. For instance, if utensils are stored near heating sources or in sunny areas, they can become too warm, which might create an environment conducive to bacterial growth. Conversely, cold environments can cause moisture build-up, further increasing the risk of contamination.
7. Best Practices for Cutlery Storage
To ensure customer safety and maintain hygiene standards, it is essential for restaurants, pubs, and cafés to implement proper cutlery storage practices. Here are a few recommendations:
Store cutlery in covered containers or drawers: This prevents exposure to airborne contaminants, pests, and environmental pollutants.
Limit customer contact with utensils: Staff should handle the cutlery as much as possible, using gloves when setting tables or wrapping utensils in napkins.
Keep cutlery in the kitchen until needed: When cutlery is stored in the kitchen or behind the service counter, it is less likely to be contaminated by customers or environmental factors.
Regularly sanitise storage areas: Even when stored properly, cutlery containers and drawers should be cleaned and disinfected frequently.
Monitor for pests: Ensure that pest control measures are in place and regularly inspect cutlery storage areas for signs of infestation.
Conclusion
While it may be tempting to leave cutlery out for the sake of convenience, the potential risks to hygiene far outweigh the benefits. Food safety should always come first in any dining establishment, and proper cutlery storage is a critical component of that.
By keeping utensils in covered, controlled environments and minimising their exposure to contaminants, restaurants, pubs, and cafés can ensure the health and safety of their customers, while also maintaining their reputation for cleanliness and professionalism. Also, making one's customers obtain their own cutlery, napkins, etc, smacks of industrial catering and really isn't something an eatery should do if it wants to attract and retain diners.
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