Time to Rethink “Dog-Friendly” Dining. Why Dogs Don’t Belong in Eating Establishments

There’s a growing trend across the UK for cafés, pubs, and restaurants to brand themselves as “dog-friendly.” 

For many, it’s a charming idea, customers can relax with a coffee or a pint while their furry friend lounges nearby.

But after a recent experience, I can’t help but think we’ve taken the concept a step too far.

My wife and I recently visited one of our favourite café bars for a late lunch, a place we’ve enjoyed many times before. 

But this time, our appetites vanished the moment we saw a large dog standing on its hind legs, licking the surface of a dining table. The owner seemed oblivious. The staff didn’t intervene. And that was enough for us to quietly leave.

As we stepped outside, I turned to my wife and said, “You know, Tim Martin, the owner of the Wetherspoon pub and hotel chain, has a good point in not allowing dogs in his premises.” 

She nodded in agreement and added, “This isn’t the first time we’ve seen dogs licking tables in ‘dog-friendly’ places. I think it’s time dogs were banned from places that serve food.”

And she’s right.

While many pet owners are responsible and considerate, there’s a fundamental issue at stake, hygiene. Food establishments are held to strict cleanliness standards for good reason. Staff must wash hands, sanitise surfaces, and adhere to food safety regulations that protect the public. 

Yet somehow, in “dog-friendly” venues, it’s considered acceptable for an animal to put its paws, or tongue, on tables where people eat.

There’s also the comfort of other diners to consider. Not everyone enjoys eating next to a panting Labrador or a barking terrier. Some people have allergies. Others are frightened of dogs. And while a well-behaved dog under the table might not bother anyone, too often the reality is far less civilised.

Tim Martin’s Wetherspoon chain is sometimes criticised for its no-dogs policy, but it’s hard to argue with his logic. It’s not about disliking animals, it’s about maintaining an environment where food, drink, hygiene and safety come first. 

You’ll still find dog-friendly beer gardens and outdoor seating areas at many pubs, but once you step inside to eat, there’s a clear line between the dining table and the dog bowl.

Perhaps it’s time more establishments reconsidered their stance. By all means, love your dog, take them for a long walk, spoil them with treats, and visit dog cafés specifically designed for pets and owners alike. 

But in standard restaurants, cafés, and bars where food is being prepared and served to the public, the presence of dogs simply doesn’t belong.

If we wouldn’t allow a child to stand on a table and lick it, why should it be acceptable for a dog?

What diseases can be passed from a dog's tongue to a table surface it is licking? That's a good question. 

These include the following:-

Bacterial infections

Capnocytophaga canimorsus: Found in the mouths of healthy dogs (and cats). It can enter the body through bites, scratches, or contact with broken skin, causing serious infections in rare cases — particularly in people with weakened immune systems.

Pasteurella multocida:  Common in dog saliva. It can cause local skin infections or, more rarely, respiratory infections.

Staphylococcus aureus (including MRSA):  Dogs can carry MRSA and pass it to humans through saliva or close contact.

Campylobacter: Can cause food poisoning symptoms such as diarrhoea, fever, and cramps.

Salmonella: Dogs can shed Salmonella in their saliva and faeces, especially if they eat raw food diets.

Parasitic and fungal infections

Giardia: A microscopic parasite that causes gastrointestinal illness.

Cryptosporidium: Another parasite that can cause diarrhoea and stomach cramps.

Ringworm: Not an actual worm but a fungal infection; can spread through contact with saliva or contaminated fur.

Viral infections

Rabies: Rare in the UK due to vaccination and import controls, but still a major concern globally.

Why this matters in eating establishments

Even if a dog appears healthy, its mouth can carry pathogens from:

licking its own body, including its genitals or rear end, scavenging or eating spoiled food drinking from puddles or public water bowls, including those placed at the doorway of the food premises you are entering, interacting with other dogs.

Food safety and customer comfort should always come first.

How Your Restaurant, Pub or Café Could Stock Pieminister Pies

Discover how your restaurant, pub or café can stock Pieminister pies – the award-winning British pies loved for their flavour, ethics, and ease of service. Perfect for boosting your menu and attracting new customers.

How Your Restaurant, Pub or Café Could Stock Pieminister Pies

If you’re looking for a way to add hearty, crowd-pleasing comfort food to your menu, stocking Pieminister pies could be one of the smartest moves you make this season. 

Known for their quirky branding, ethical ingredients and exceptional flavour, these Bristol-based pies have built a loyal following across the UK.

Whether you run a cosy countryside pub, a modern café, or a busy restaurant in the city, bringing Pieminister pies to your menu can elevate your food offering, attract new customers, and make life easier in the kitchen.

Why Choose Pieminister?

Pieminister isn’t just another pie company — it’s a British success story. The brand is known for using 100% British meat, free-range chicken, and a wide range of vegetarian and vegan options that don’t compromise on flavour.

As a Certified B Corp, Pieminister also champions sustainability and ethical practices — from responsible sourcing to recyclable packaging. Stocking their pies allows your business to align with those same values, something that’s increasingly important to customers.

Easy to Serve, Hard to Beat

For busy hospitality venues, consistency and simplicity are key. Pieminister pies come ready to bake, making them ideal for pubs, cafés, and restaurants that want to serve fresh, high-quality meals without adding to prep time.

Pair them with mash, peas and gravy for a traditional comfort dish, or get creative with pie boards, tasting platters, or themed specials. With vegan, vegetarian and gluten-free options available, it’s easy to cater to every guest.

Perfect for Seasonal Menus and Promotions

Pieminister pies fit naturally into autumn and winter menus, when diners crave something warming and nostalgic. They’re also perfect for British Pie Week, Sunday lunches, or special pie-and-pint nights.

Try featuring bestsellers like Moo (British beef and ale), Heidi (goat’s cheese, sweet potato and spinach), or Kevin (a vegan mushroom and red wine pie) to suit every customer preference.

How to Stock Pieminister Pies

Stocking Pieminister pies is simple. You can become a trade customer directly through their website at pieminister.co.uk/trade, where you’ll find an easy enquiry form.

The Pieminister team will then help you choose the right range for your business, discuss pricing, and connect you with foodservice partners such as Bidfood, Brakes, and other regional distributors.

This makes adding Pieminister to your menu seamless, especially if you already use these suppliers for your existing orders.

Marketing Support That Works

When you partner with Pieminister, you’re not just buying pies — you’re tapping into a beloved British brand. They offer marketing assets, point-of-sale materials and digital content to help you promote your new menu items.

The brand recognition helps attract new diners while reinforcing your business’s reputation for serving quality, trusted food.

A Smart Move for British Hospitality

Whether you’re running a cosy pub, a vibrant café or a local restaurant, stocking Pieminister pies gives you a menu item that’s easy to serve, ethical, and loved by customers across the UK.

So if you’re ready to serve comfort food with conscience, visit pieminister.co.uk/trade and start stocking these award-winning pies today.

How to Flood-Proof Your Hotel, Restaurant, Café or Pub Before the Heavy Rains Arrive

For hospitality businesses in the UK, autumn and winter often bring with them not just chilly weather, but heavy rains and the very real threat of flooding. 

Even a minor flood can disrupt trading, damage valuable stock, and harm your reputation with guests and customers. 

Preparing your hotel, restaurant, café or pub before the worst of the weather hits is one of the smartest investments you can make.

Here are practical steps you can take to flood-proof your premises:

1. Clear Your Gutters and Drains

Blocked gutters are one of the leading causes of localised flooding around buildings. Leaves, moss, and debris can stop rainwater from draining properly, sending it down your walls and into your property instead. Arrange for your gutters, downpipes, and drains to be cleaned before heavy rainfall is forecast. This simple measure alone can save thousands in water damage repairs.

2. Check Your Flood Risk

Use the Environment Agency’s online flood maps to assess the risk level in your area. If your premises are in a medium or high-risk zone, you’ll want to take additional measures such as sandbags, flood barriers, or even permanent flood doors.

3. Install Flood Barriers and Door Guards

Removable flood barriers, door dams, and airbrick covers are a cost-effective way of keeping floodwater out of your premises. These can be fitted quickly when warnings are issued and stored away when not in use.

4. Protect Electrical Systems and Appliances

If your property is at risk of flooding, consider raising electrical sockets, wiring, and key appliances above expected flood levels. For kitchens, this can mean elevating fridges, freezers, and other costly equipment.

5. Create a Flood Emergency Plan

Make sure your staff know exactly what to do if a flood warning is issued. This should include shutting off electricity and gas safely, moving stock and furniture to higher ground, and deploying barriers or sandbags. Training your team reduces panic and speeds up response time.

6. Review Your Insurance Cover

Check that your insurance covers flood damage and business interruption. Many policies exclude certain flood-related losses, so now is the time to clarify and, if necessary, upgrade your protection.

7. Secure Your Outdoor Areas

If you have a beer garden, pavement seating, or outdoor equipment, make sure items can either be brought inside quickly or secured firmly. Loose tables, chairs, and bins can be swept away in fast-flowing water, causing damage and safety hazards.

8. Work With Neighbours

Flooding often affects entire streets. Work together with neighbouring businesses to share resources like pumps, barriers, or sandbags. A collective response can be faster and more effective.

Flood-proofing your hotel, restaurant, café or pub isn’t just about preventing water damage, it’s about ensuring business continuity, protecting your staff and guests, and avoiding costly downtime. Start with simple preventative measures such as clearing your gutters and drains, and then build up your resilience with barriers, emergency plans, and the right insurance.

Preparation today could mean staying open tomorrow.

https://www.floodre.co.uk for information on flood insurance

http://www.floodmary.com the official website of Flood Mary, aka Mary Long-Dhonau OBE.

The Growing Popularity of Cheese Restaurants in the UK

For decades, cheese has been the quiet star of the British table, a wedge of Cheddar in a Ploughman’s, Stilton at Christmas, or a late-night cheese toastie. 

But in recent years, cheese has gone from supporting act to headliner, with specialist cheese restaurants, bars, and pop-ups springing up across the UK. 

Diners are increasingly seeking out places where cheese isn’t just an ingredient, but the main event.

Why Cheese Restaurants Are Taking Off

Several trends have pushed cheese restaurants into the spotlight:

Comfort Food Appeal – Macaroni cheese, baked Camembert, and bubbling fondues are cosy, nostalgic, and indulgent. At a time when diners want meals that feel like a hug, cheese ticks the box.

The Artisan Cheese Boom – The UK now produces more varieties of cheese than France, and small dairies across the country are thriving. Cheese restaurants offer a platform to showcase regional favourites, from Cornish Yarg to Yorkshire Blue.

Food Theatre – Raclette melting at the table, fondue pots for sharing, and cheese wheels used for pasta mixing all provide the kind of interactive dining experience that customers love.

Social Media Appeal – A gooey cheese pull or a towering cheeseboard is irresistibly Instagram-friendly, driving word-of-mouth buzz.

Cheese Restaurants Around the UK

From London to the Lakes, there are plenty of places for cheese lovers to explore:

The Cheese Bar, London – Based in Camden Market, this pioneering spot celebrates British cheese with everything from cheese toasties to baked Yarg. Its sister venue, The Cheese Barge on Regent’s Canal, offers a unique floating dining experience.

The Cheese Wheel, Camden – Fresh pasta tossed inside a huge wheel of Pecorino is the star attraction here, combining Italian tradition with London’s street-food energy.

Pick & Cheese, London – The world’s first cheese conveyor belt restaurant at Seven Dials Market, where over 25 British cheeses circulate for diners to choose from.

Homage2Fromage, Various Cities – A cheese-focused supper club operating in Leeds, Manchester, and beyond, offering themed tasting events and feasts.

La Fromagerie, Marylebone & Highbury – Not strictly a restaurant, but its cafés attached to the famous cheesemonger’s shops are a haven for cheese and wine pairings.

Regional Cheese Festivals – Events like the Nantwich Cheese Show in Cheshire and the Scottish Cheese Trail have also helped spark a culture of cheese appreciation, influencing restaurants to go all-in.

Perfect Pairings: Drinks That Love Cheese

Cheese may be the star of these restaurants, but the right drink pairing can elevate the experience even further. Many UK cheese venues are embracing thoughtful pairings with wine, cider, and even craft beer:

Classic Wines – Rich, creamy cheeses such as Brie and Camembert pair beautifully with sparkling wines like English sparkling from Kent or Sussex. Harder cheeses such as Cheddar or Lincolnshire Poacher shine with bold reds like a Malbec or Cabernet Sauvignon.

Cider Matches - In cider-producing regions like Somerset and Herefordshire, farmhouse Cheddars are often paired with dry, tannic ciders, a natural and distinctly British match.

Beer and Ale – Craft beer is increasingly part of the cheese conversation. A hoppy IPA cuts through the richness of blue cheese, while a malty stout complements smoked or mature varieties.

Fortified Wines – Stilton and Port is a Christmas classic, but many restaurants are experimenting with sherries and Madeiras alongside strong British blues.

Non-Alcoholic Options – For those avoiding alcohol, kombucha and speciality soft drinks with sharp, fruity notes can provide balance against the richness of cheese.

🧀 Must-Try British Cheeses

If you’re visiting a cheese restaurant in the UK, keep an eye out for these standout varieties, which showcase the diversity of British cheesemaking:

Cornish Kern (Cornwall) – A nutty, Gouda-style hard cheese, crowned Supreme Champion at the World Cheese Awards.

Tunworth (Hampshire) – Often called the “British Camembert”, soft and oozy with earthy, mushroomy notes.

Stinking Bishop (Gloucestershire) – Famous for its pungent aroma, this washed-rind cheese is surprisingly mild in flavour.

Yorkshire Blue (Yorkshire Dales) – Creamy, buttery, and less sharp than continental blue cheeses.

Lincolnshire Poacher (Lincolnshire) – A hard cheese combining the tang of Cheddar with the fruitiness of Alpine styles.

Cornish Yarg (Cornwall) – Wrapped in nettle leaves, giving it a fresh, lemony tang.

Isle of Mull Cheddar (Scotland) – Robust, tangy Cheddar made from raw cow’s milk, with a distinctive grassy flavour.

What the Future Holds

With the boom in British artisan cheesemaking and a growing appetite for experiential dining, the trend for cheese-led restaurants looks set to grow. Expect to see more regional venues celebrating local dairies, creative vegan cheese menus, and collaborations with breweries and wineries.

Cheese is no longer just the accompaniment to a meal — it’s the reason people are booking a table.

https://www.thecheesebar.com/

https://www.cheesewheellondon.com/

https://www.thecheesebar.com/seven-dials/

https://homage2fromage.co.uk/

https://lafromagerie.co.uk/

Why Loud Music Has No Place in a High-End Dining Establishment

Loud music can be exhilarating, energising, and even liberating – but it needs the right setting. A nightclub? Certainly. A bustling city bar? Absolutely. 

But when it comes to high-end restaurants and fine dining establishments, blaring beats and booming basslines simply don't belong.

Here’s why:

1. Fine Dining is About Atmosphere – Not Assaulting the Senses

High-end dining is meant to be a sensory experience: beautifully presented food, refined service, elegant surroundings, and a peaceful ambiance. Loud music shatters that atmosphere. Diners aren’t there to shout over their carpaccio or raise their voice to order a wine pairing. They expect sophistication, calm, and a space that allows conversation and focus on the meal.

2. People Pay for the Whole Experience – Not Just the Food

When someone books a table at a prestigious restaurant, they’re investing in the full package. They want to savour the flavours, enjoy the company they’re with, and immerse themselves in a carefully curated environment. When the music is too loud, it interrupts that flow – and it can come across as disrespectful to the culinary artistry on display.

3. Noise Destroys Nuance

Fine food is all about subtlety. A delicate drizzle of a quality oil, the quiet fizz of a perfectly chilled Champagne, the gentle clink of cutlery. These small but significant touches help create the magic. Loud music flattens these nuances and turns the evening into a rushed or uncomfortable affair.

4. Conversation Shouldn't Be a Struggle

Many people visit high-end restaurants for special occasions: birthdays, anniversaries, client meetings, proposals. If guests can’t hear each other without leaning in or repeating themselves, the moment is lost. Worse still, it may lead to negative reviews or word-of-mouth complaints that no restaurant wants to attract.

5. Music Can Enhance – But Only If It’s Balanced

No one is suggesting restaurants should be silent. A soft background playlist can be a wonderful enhancer – jazz, classical, or acoustic tunes that create mood without overpowering the space. But volume matters. The music should complement, not compete.

6. Hearing Damage and Discomfort

It may seem dramatic, but constant exposure to loud music can cause real discomfort or even harm. For guests and staff alike, the volume matters. In fact, in some cases, excessive decibels could contravene workplace safety laws.

7. Your Clientele Matters

A high-end restaurant typically caters to diners who appreciate elegance, discretion, and comfort. These are not the same people who relish clubbing until 3am. Understanding your clientele – their preferences, expectations and tolerance levels – is key to curating the right experience.

In Summary

There’s a time and place for loud music, but a fine dining restaurant isn’t it. If the chef has spent hours crafting a multi-course tasting menu, the ambience should match that care. Let the flavours sing, let the conversation flow, and save the dance beats for venues where dancing is the main event.

If you want your restaurant remembered for its elegance and excellence – not its decibels – keep the volume low and the experience high.

25 Things We Absolutely Hate in an Eating Place

Let’s be honest, while dining out is often a treat, it can sometimes turn into a trial. Whether it’s a high-end restaurant or a humble local café, there are certain things that simply ruin the experience. 

Here are 25 things people really hate in an eating place – and once you notice them, you can’t unsee them…

1. Sticky Menus

If your menu feels like it’s been dipped in syrup, that’s not just gross, it’s a hygiene red flag.

2. Overly Bright Lighting

Unless it's a canteen or a dentist’s waiting room, there’s no need to feel like you’re under interrogation lights while trying to enjoy your lasagne.

3. Loud Music

You shouldn’t have to lip-read your dinner companion because the restaurant thinks it’s Ibiza 2007.

4. Dirty Tables

Wipe them down properly. Crumbs and sticky patches are not part of the décor.

5. Obnoxious Smells

Whether it’s burnt oil, bleach or something more mysterious, unpleasant odours can kill an appetite fast.

6. Miserable Staff

No one’s expecting jazz hands, but basic courtesy goes a long way.

7. Menus with No Prices

If you have to ask, you probably can’t afford it – and that’s never a good look.

8. Ridiculous Portion Sizes

Either insultingly tiny or cartoonishly massive – just serve normal food, please.

9. Complicated Menus

If it takes longer to read the menu than eat the meal, it’s too long.

10. Wobbly Tables

Ever tried to cut a steak while your drink threatens to slosh over the edge? Exactly.

11. Tacky Décor

Fake vines, flashing fairy lights, and dusty plastic fruit should’ve stayed in the 90s.

12. Hidden Service Charges

If you’re adding 15% without warning, at least print it somewhere people can see.

13. Toilets That Smell Like Hell

Clean facilities aren’t a luxury – they’re the bare minimum.

14. Too Many Specials

Six pages of daily specials? Just admit it’s your backup menu.

15. Weirdly Themed Everything

A subtle theme is fun. A pirate-themed sushi bar? Slightly terrifying.

16. Overattentive Staff

Don’t hover, don’t ask if everything’s alright every 3 minutes – we’ll raise a hand if we need help.

17. Undercooked or Cold Food

If it’s meant to be hot, make sure it actually is. Lukewarm chips are just sad.

18. Overuse of Truffle Oil

You’re not fooling anyone. A drizzle does not make it fancy.

19. Pretentious Menu Language

Just say “chicken with mash”, not “free-range poultry atop a heritage potato puree”.

20. Overpriced Tap Water

£3.50 for a carafe of ‘filtered house water’? Behave!

21. Slow Service When It’s Quiet

If there are four diners and ten staff, why are we waiting 30 minutes for toast?

22. Kids' Menus with Just Nuggets

Children deserve variety too. Give them a pasta option at least.

23. Uncomfortable Chairs

Design is nice, but not when your bum goes numb after five minutes.

24. WiFi That Doesn’t Work

If you’ve given out the password, make sure the signal works beyond the entrance.

25. Noisy Hand Dryers Right by the Tables

Nothing ruins your pudding quite like a thunderous blast of warm air two feet away.

Final Thoughts

Eating out should be a joy, not an endurance test. If any of these gripes sound familiar, maybe it's time we all start expecting – and demanding – better. Clean tables, honest menus, decent service and edible food. It’s not too much to ask… is it?

Have any more pet hates in a restaurant, café or bistro? Drop them in the comments – let’s make the world of dining less irritating, one meal at a time!

25 Things We Absolutely Love in a Great Eating Place

Because a meal out is about more than just the food…

There’s something special about finding an eating place, whether it’s a cosy café, a rustic pub, or a sleek modern restaurant, a hotel dining room, that just gets it right. 

It’s not just about what’s on the plate. The atmosphere, the service, and the little touches all add up to create a dining experience we want to repeat. 

Here are 25 things we absolutely love in a great eating spot:

1. A Warm Welcome

A friendly greeting when you walk through the door sets the tone for the entire visit.

2. Comfortable Seating

Whether you're perched on a bench or sunk into a plush chair, comfort matters when you’re lingering over food.

3. Well-Trained Staff

Knowledgeable, courteous, and attentive without being intrusive – it makes all the difference.

4. Menus with Personality

A well-written menu (even better if it's seasonal and handwritten on a chalkboard) shows care and creativity.

5. Locally Sourced Ingredients

We love a place that champions nearby farms, dairies, fisheries, and breweries.

6. Decent Portion Sizes

Whether it’s a hearty Sunday roast or a dainty afternoon tea, the balance should feel just right.

7. Cleanliness

From cutlery to the loos – cleanliness is non-negotiable.

8. Background Music at the Right Volume

The right soundtrack enhances the vibe without drowning out conversation.

9. Thoughtful Lighting

No one wants to eat under stark strip lights or in the dark. Cosy, warm lighting wins every time.

10. Free Tap Water Without a Fuss

Being handed a carafe of water without needing to ask twice is a subtle sign of hospitality.

11. Menu Variety

Enough options to please everyone without being overwhelmed by a novel-length list.

12. Clear Labelling for Allergens and Dietary Needs

We love places that take allergies, vegetarian, vegan and gluten-free diners seriously.

13. Decent Coffee and Tea

For many, the hot drinks are as important as the meal itself. A good builder’s brew or freshly ground espresso? Yes, please.

14. Homemade Desserts

It’s always obvious when the puds are made on-site – and we appreciate the effort.

15. Stylish but Not Stuffy Décor

A place with character is more inviting than one trying too hard to be ‘on trend’.

16. Decent Value

We don’t mind paying for quality – but overcharging for mediocrity is a no-go.

17. Child-Friendly Options

Whether it’s a good kids’ menu, baby-changing facilities or colouring-in sheets, thoughtfulness goes a long way.

18. Well-Stocked Bar or Drink Selection

Craft ales, great wine, mocktails, local soft drinks – options are always welcome.

19. Quick but Not Rushed Service

Perfect timing feels effortless, but it takes real skill to get it just right.

20. Tables with a View

Whether it’s a window seat or a lovely garden terrace, a good view makes a meal more memorable.

21. Sustainable Practices

We appreciate venues that reduce plastic, recycle, compost and use ethical suppliers.

22. Accessible Facilities

Wheelchair access, step-free entrances, and accessible loos should be standard, not a bonus.

23. Daily Specials

Fresh ideas and a changing specials board keep things interesting.

24. Loyalty Perks or Community Spirit

From a stamp card to fundraising for local causes, we love when places build bonds with their patrons.

25. Happy Atmosphere

When the staff are smiling, the diners are relaxed, and the air feels full of good cheer, you know you’re in the right spot.

Every great eating place tells a story – not just on the plate, but through the little details that show heart, thought, and pride. What do you love most in your favourite café, restaurant or pub?

Let us know in the comments or tag us on social media with your best dining finds!

How to Find a Decent Hotel, Pub, Café or Restaurant When You're Away from Home

Whether you're heading off for a business trip, a countryside weekend break, or a coastal holiday, finding a reliable place to stay, eat or grab a coffee can make or break your experience. 

But with so many options available, how do you separate the gems from the duds—especially in unfamiliar areas?

Here are some tried-and-tested tips for finding a decent hotel, pub, café or restaurant when you’re away from home, including a handy mention of the Wetherspoon app and hotel list for reliable budget-friendly choices.

1. Use Trusted Review Platforms

Websites and apps like TripAdvisor, Google Reviews, and Yelp are your first port of call. They provide up-to-date feedback from real customers and usually include photos, menus, and info on opening hours and amenities. Be sure to read both the good and bad reviews to get a balanced perspective. Pay particular attention to recent reviews to gauge consistency.

2. Ask the Locals

Taxi drivers, shop staff, and hotel receptionists are often fountains of local knowledge. If you want somewhere authentic and not too touristy, ask a local where they go for lunch, a pint, or Sunday dinner. You're more likely to discover hidden gems this way.

3. Look for Busy Spots

A full café or pub is usually a good sign. If the locals are flocking there, chances are the food and service are worth it. Conversely, an empty establishment during peak hours might be a red flag.

4. Check for Hygiene Ratings

In the UK, food hygiene ratings are public and searchable online through the Food Standards Agency. Look for establishments with a rating of 4 or 5 stars for peace of mind. Many places display their rating sticker in the window or door, always worth a glance before you walk in.

5. Use the Wetherspoon App and Hotel List

If you’re unsure where to go and want a safe bet, Wetherspoon pubs can be a reliable fallback. With hundreds of locations across the UK, including hotels, they offer consistent food, affordable prices, and usually free Wi-Fi.

Wetherspoon App: This free app allows you to find your nearest Wetherspoon pub or hotel, browse menus, and even order food and drinks straight to your table without queuing at the bar.

Wetherspoon Hotels: The chain now offers over 50 hotels in historic buildings and central locations across the UK. They tend to be clean, centrally located, and very reasonably priced, too. So ideal for solo travellers or families on a budget. You can browse the full list and book directly via the Wetherspoon website.

6. Social Media and Local Blogs

Instagram and TikTok are packed with foodie reviews and travel tips. Try searching hashtags like #BestBrunchIn[CityName] or #HiddenGemsUK. Local bloggers often share honest reviews and up-to-date recommendations on where to eat or stay.

7. Check the Menu First

Before committing to a meal or drink, take a moment to look at the menu outside or online. Is there a good variety? Are there vegetarian, vegan or gluten-free options if needed? Are the prices reasonable for the area? All of this can help you avoid disappointment.

Finding a decent place to eat, drink or stay doesn’t need to be stressful. With a bit of local knowledge, a quick online check, and the help of user-friendly tools like the Wetherspoon app, you’ll be well on your way to enjoying your time away from home.

Happy exploring, and may your next cup of coffee, pint or overnight stay be exactly what you hoped for!

Have a favourite app, method or place to recommend when you're away from home? Let us know in the comments below!

SW16 Bar & Kitchen Puts English Wine in the Spotlight This English Wine Week

Streatham Hill's favourite neighbourhood restaurant, SW16 Bar & Kitchen, is making some waves this English Wine Week with a bold celebration of British vineyards and seasonal British produce, showcasing how a local restaurant can redefine destination dining.

Once a modest bar on Streatham Hill, SW16 has evolved into one of South London's most exciting culinary spots. 

Led by 25-year-old hospitality rising star Tom Small, the restaurant has built a well-deserved reputation for heartfelt service, sustainability, and honest, flavour driven food that speaks for itself.

Now, with a bespoke tasting menu and curated wine pairings featuring standout producers such as Hundred Hills, Whitewolfe Estate, and Davenport Vineyards, SW16 is bringing English wine to the forefront of the local dining scene.

“We've gone from barely stocking English wines to proudly serving Welsh orange wine and Cornish Pinot Noir,” Small told That's Food and Drink.

“What's exciting now is the story behind each bottle, family businesses, biodynamic pioneers, vineyards thriving thanks to climate change. This is wine worth that's well worth discovering.”

Guests can enjoy a special two or three course tasting menu created by Head Chef Teddy Karkut, paired with Tom's handpicked selection of English wines. The menu, which includes standout dishes including scallop ceviche and british rump steak, captures the essence of SW16's ethos: seasonal, Quality ingredients and always local.

SW16 has recently gained acclaim for its monthly Italian Supper Club:

“SW16 is already a beloved local spot, but this supper club made it feel like a destination.”

“The Supper Club, Offers locals another reason to fall in love with this restaurant”

“SW16 is a dining spot hidden gem”  

This same energy is being poured into English Wine Week, a showcase not just of great bottles, but of a restaurant pushing boundaries in local dining. 

With intelligent, thoughtful pairings, a focus on independent producers, and a commitment to genuine hospitality, SW16 is proving that you don't have to leave your postcode for a world class food and wine experience.

Tom Small is available share his expertise and comment on:

English Red - Is it worth it?

How English farmers are selling livestock and planting vines. Climate change and how it's already begun to change our agriculture.

English wine, is it genuinely accessible for the restaurant trade?

The English obsession with wine. Why do we have more Masters of Wine than anywhere else in the world?

Wine influencers, and why they're important for the new generation of wine rookies, geeks and fledgling sommeliers. 

https://sw16barandkitchen.com

Growing Anticipation for a Great British Summer Time as Outdoor Dining Boosts UK Restaurants

As the UK embraces warmer summer months, outdoor dining is proving to be a significant driver for the hospitality sector. 

According to Lightspeed data, between April 2024 and March 2025, during warmer months, restaurants experienced an 8.42% increase in transactions, highlighting the consumer appetite for al fresco experiences. This increase is correlated with the opening of the alfresco dining season in the UK.

With a 2022 survey revealing 75% of UK diners want more outdoor dining options, and 69% actively seek venues offering these experiences. 

It’s not just the South that is enjoying the rays; major cities like Manchester have also become hotspots for outdoor dining, second only to London in popularity.

Restaurants are capitalising on the enthusiasm for outdoor dining by expanding outdoor seating, enhancing ambience with canopies and heaters, and tailoring menus to suit the outdoor dining experience. 

With dishes and drinks that are well appreciated in the summer, like tapas and meze plates, which promote a social style of dining, experiencing the delights of holidays in the sun is closer to home.

Restaurants are capitalising on the enthusiasm for outdoor dining by expanding seating, enhancing ambience with canopies, heaters, and lighting to set the mood—whether for a romantic candlelit dinner or a lively weekend brunch—and tailoring menus to suit the al fresco experience. 

With summer-friendly dishes and drinks like tapas and meze plates that encourage a social style of dining, the delights of holidays in the sun feel closer to home. With higher demand in the summer months1 restaurants can scale up staffing and improve systems to help more efficiently manage increased customer flow and maintain service quality.

Making dining out easier through mobile ordering and payment solutions can improve the service flow, reducing congestion and enhancing efficiency in the kitchen. Diners can browse the menu, place their orders, and settle their bills seamlessly, all from the convenience of their smartphones.

Liam Crooks, Managing Director, EMEA at Lightspeed, told That's Food and Drink: "As Brits embrace the joy of dining outdoors, we’re seeing restaurants up and down the country respond with innovation and energy. 

"Whether it’s expanding seating areas, refining service with mobile tech, or curating menus that capture the essence of summer, operators are seizing this opportunity to elevate the guest experience. This trend isn’t just a seasonal shift—it’s an opportunity for businesses ready to adapt to evolving consumer expectations."

Do you like outdoor dining? Please let us know in the comments below. 

https://www.lightspeedhq.co.uk

What to Do If You Need to Change Your Establishment’s Menu

Whether you're running a bustling café, a fine dining restaurant, or a cosy pub, there comes a time when your menu needs a refresh. 

Perhaps customer tastes have shifted, ingredients have become harder to source, or you're simply looking to keep things exciting and seasonal. 

Whatever the reason, changing your menu is a big decision—and one that requires careful planning.

Here’s a step-by-step guide on what to do if you need to change your establishment’s menu:

1. Identify the Reason for the Change

Start by asking why the menu needs updating. Common reasons include:

Falling sales or customer feedback

Rising costs of ingredients

Seasonal availability

Shifting brand focus or target market

New food trends or dietary requirements (e.g. more vegan/gluten-free options)

Understanding the motivation behind the change helps guide the type of changes you make—whether it's a full overhaul or minor tweaks.

2. Review What’s Working—and What Isn’t

Before scrapping any dishes, analyse your current menu:

Top sellers: What do customers rave about?

Low performers: Which dishes are consistently left untouched?

Profit margins: Which items bring in the most revenue after food costs?

Prep time and complexity: Are some items too labour-intensive?

Keep your strong performers, and use insights from underperforming dishes to guide your updates.

3. Involve Your Team

Your kitchen and front-of-house staff have invaluable insight. Involve them in brainstorming new ideas or adapting current offerings. Chefs may suggest ingredient substitutions that maintain quality but cut costs. Servers can relay common customer requests or complaints.

You’ll get better buy-in—and potentially brilliant ideas—when your team is part of the process.

4. Research Trends and Local Preferences

Food trends can spark inspiration, but always consider your core audience. A fine dining menu in London may benefit from different tweaks than a country pub in Yorkshire.

Sources of insight:

Social media and foodie blogs

Competitor menus

Seasonal produce calendars

Customer surveys or comment cards

You might discover that plant-based options, heritage ingredients, or hyper-local sourcing are what your customers crave.

5. Update Your Suppliers and Costings

Menu changes affect your supply chain. Contact suppliers to check availability, lead times, and pricing for any new ingredients. It’s also essential to update your costing sheets to ensure new dishes align with your desired profit margins.

Don’t forget to factor in training, waste reduction, and storage space too.

6. Test New Dishes

Trial new items before launching them fully. This could involve:

Staff tastings for honest feedback

Limited-time specials to gauge customer interest

Small-scale launches during quieter hours

This testing phase helps iron out issues with portion size, prep time, or presentation.

7. Update Your Branding and Marketing Materials

When the new menu is ready, make sure all your materials reflect the change:

Printed menus and chalkboards

Website and online ordering platforms

Social media profiles

Third-party listings (e.g. Google, TripAdvisor, Just Eat)

Tease the new dishes in advance on social media and email newsletters to build excitement.

8. Train Your Team Thoroughly

A successful menu rollout depends on your staff. Provide detailed training on:

New recipes and cooking methods

Ingredients (particularly allergens)

Presentation standards

How to confidently describe dishes to customers

Well-informed, enthusiastic staff can make a huge difference to customer experience.

9. Gather Feedback Post-Launch

After launching the new menu, ask for customer feedback—formally or informally. Monitor sales patterns and reviews. Be ready to make small adjustments as needed.

Sometimes a dish that looks great on paper doesn’t work in practice. Stay flexible.

10. Celebrate the Change

Highlight your new menu with a launch event, social media campaign, or feature in the local press. Reward regulars with a sneak peek or tasting session. Use the change as a positive story that reinforces your brand’s creativity and commitment to quality.

Final Thoughts

Changing your menu is more than swapping out a few dishes—it’s a strategic move that can boost profitability, improve customer satisfaction, and re-energise your team. With proper planning and communication, a refreshed menu can set your establishment up for success for months (or seasons) to come.

How to Organise a Quiz Night at Your Pub, Café, Restaurant or Bar – and Raise Funds for Charity

Are you looking to add a lively and rewarding event to your venue’s calendar? 

Hosting a quiz night can draw a great crowd, boost sales, and – best of all – raise money for a good cause. 

Whether you run a cosy café, a bustling bar, or a welcoming pub, restaurant or a hotel, here’s how to pull off a successful charity quiz night that your guests will talk about for weeks.

1. Choose Your Cause

Start by selecting a charity that resonates with you, your team, or your customers. Whether it's a local food bank, a health-related charity, or a national appeal, make it personal. If you're unsure, ask your regulars or run a quick poll on social media.

Tip: Reach out to the chosen charity – they might offer promotional support or donate prizes.

2. Pick the Right Night

Midweek evenings like Tuesdays or Wednesdays tend to work well – they’re quiet enough not to disrupt weekend trade but still busy enough to attract interest. Avoid clashing with major events like big sports matches.

3. Plan the Format

Decide on your structure:

Number of rounds: Typically 5–8 rounds, with 8–10 questions each.

Topics: Mix general knowledge with themed rounds (e.g. film, music, sport, local history).

Bonus rounds: Include a picture round or music clips.

Tie-breaker: Always have a tricky final question just in case.

Optional: Introduce a fun twist like a “Beat the Bartender” round!

4. Set Entry Fees and Fundraising Goals

Charge a small fee per player or team (e.g. £2 per person or £10 per team), with all proceeds going to your chosen charity. You could also include a donation box or raffle on the night to boost fundraising.

5. Promote the Event

Advertise your quiz night across all your channels:

Posters and flyers in your venue

Facebook and Instagram posts/stories

Event listings on your website or local forums

Email newsletters

Mention the charity, prizes, and how people can book.

Pro tip: Add a QR code on posters that links to your booking form or event page.

6. Sort the Practicalities

Make sure you have:

Pens, answer sheets, and clipboards

A mic and speaker system (or good vocal projection!)

Tables arranged with space between teams

A scorekeeper or helper if possible

A running order with clear timings

7. Secure Some Prizes

Ask local businesses to donate items or vouchers in return for a shout-out on the night. Popular prizes include:

Bottles of wine or spirits

Gift vouchers

Free meals

Hampers or goody bags

Even “booby prizes” for the lowest-scoring team can add humour.

8. Host with Energy and Fairness

The quizmaster sets the tone. Be friendly, clear, and fair. A bit of banter can go a long way, but always keep things inclusive and light-hearted. Encourage teams to grab drinks and snacks during the breaks – it’s good for business!

9. Say Thanks and Share the Results

After the event, thank everyone who took part, especially donors and volunteers. Share how much was raised and post pictures from the night on social media. If you plan to run another quiz, tease the next date.

Final Thought

Quiz nights aren’t just great fun – they bring communities together and show that your business cares. Whether it’s your first time hosting or part of a regular calendar, a well-run quiz night can build buzz, fill seats, and make a real difference.

Is Your Pub, Restaurant, Café or Hotel Disabled-Friendly? Are You and Your Staff Disability-Aware?

When was the last time you evaluated your venue through the eyes of a disabled customer? 

Whether you run a cosy countryside pub, a bustling high street café, a fine dining restaurant, or a boutique hotel, accessibility should never be an afterthought. 

In the UK, over 16 million people live with a disability—yet many still face barriers when it comes to enjoying a meal out, staying in a hotel, or simply using public facilities.

So ask yourself: Is your business truly disabled-friendly? And perhaps more importantly: Are you and your staff disability-aware?

Accessibility: More Than Just a Ramp

Making your venue accessible doesn’t stop at installing a wheelchair ramp or an accessible loo. True inclusivity means taking a holistic approach. Consider the following:

Entrance and Exit: Are your doors wide enough for wheelchair users or people using mobility aids? Are there steps that lack handrails or alternative access?

Floor Plan: Is there enough space between tables for easy navigation? Are trip hazards, such as rugs or uneven flooring, addressed?

Toilets: Are your accessible toilets clean, clearly signposted, and actually accessible—not used as storage rooms or blocked? You do have accessible toilets, don't you?

Menus: Do you offer large-print menus, braille versions, or easy-read formats for people with visual or cognitive impairments?

Lighting and Noise: Is your environment too dim or too loud for people with sensory sensitivities, autism, or hearing impairments?

Digital Accessibility: Don’t Overlook Your Website

Disabled friendly hotel rooms: Do you have any guestrooms equipped for disabled guests? 

Before visiting, most customers will check your website or social media. If your site is cluttered, difficult to navigate, or lacking basic accessibility information (such as whether you have step-free access or accessible parking), you might be unintentionally turning away customers.

Ensure your website is screen reader-friendly, uses alt text for images, and clearly outlines the facilities and services you offer for disabled guests.

Staff Awareness: A Make-or-Break Moment

A venue can be physically accessible, but if staff don’t know how to interact respectfully and appropriately with disabled customers, the entire experience falls apart.

Training should cover:

Disability etiquette – e.g., don’t lean on someone’s wheelchair, speak directly to the person rather than a companion or carer.

Hidden disabilities – including autism, chronic pain, or mental health conditions, which may not be immediately obvious.

How to assist – understanding how to offer help without being patronising or overbearing.

Inclusive language – using respectful terms and avoiding outdated or offensive language.

Consider investing in Disability Awareness Training, many of which are available online through organisations like AccessAble, Disability Rights UK, or VisitEngland’s accessibility resources.

The Business Case for Inclusion

Being inclusive isn’t just the right thing to do—it’s good for business. The “purple pound” (the spending power of disabled households) is worth £274 billion to the UK economy annually. 

Yet, according to a survey by Scope, 75% of disabled people have left a business or chosen not to spend money there because of poor accessibility or customer service.

By ensuring your venue is inclusive, you’re not only expanding your customer base—you’re building loyalty, positive word of mouth, and a reputation for care and quality.

Final Thoughts: Take the First Step

Accessibility is an ongoing journey, not a tick-box exercise. Start by conducting an honest audit of your venue, engaging with disabled customers for feedback, and providing regular training for your staff.

Being disability-aware isn’t just about compliance with the Equality Act 2010—it’s about treating all your customers with the dignity and respect they deserve.

So, is your business truly accessible?

Resources:

AccessAble https://www.accessable.co.uk

Disability Rights UK https://www.disabilityrightsuk.org

VisitEngland: Accessible Tourism https://www.visitbritain.org/business-advice/make-your-business-accessible-and-inclusive/visitengland-accessible-and-inclusive

Scope: Disability Facts and Stats https://www.scope.org.uk/media/disability-facts-figures

Grease to Green: How to Recycle Used Cooking Oil the Right Way

Whether you're frying up a full English or whipping up a Sunday roast, cooking oil is a kitchen essential – but what happens after it’s done its job?

Pouring it down the sink can cause fatbergs and clogged pipes, and tossing it in the bin isn't much better. 

The good news? Used cooking oil can be recovered, recycled, and even turned into something useful – like biodiesel or animal feed.

Here’s everything you need to know about recovering and recycling your used cooking oil in the UK.

Why You Shouldn't Pour It Down the Drain

Used oil might look harmless, but when it cools, it solidifies. Combined with other waste, it forms massive fatbergs that block sewers – a costly problem for water companies and local councils. Even small amounts poured down the sink can contribute to this, so it’s vital to dispose of it properly.

What Happens When Cooking Oil Is Recycled?

Used cooking oil, when collected correctly, is cleaned, filtered, and processed. The most common use? Biodiesel – a renewable energy source that powers vehicles and reduces reliance on fossil fuels. It can also be repurposed for:

Animal feed (in regulated conditions)

Industrial lubricants

Soap and cosmetics production

Composting and anaerobic digestion

How to Recycle Used Cooking Oil at Home

Cool It Down: Let the oil cool completely after cooking.

Strain and Store: Use a sieve or coffee filter to remove food particles. Pour the clean oil into a container with a secure lid (an old plastic bottle works well).

Find a Recycling Point: Many councils offer cooking oil recycling at household waste recycling centres (HWRCs). Some even accept it in separate containers with food waste. Check your local council's website for specific guidance.

Use a Collection Scheme: Some eco-friendly companies and charities offer cooking oil collection services – particularly for bulk users like restaurants or community kitchens. A few even offer to exchange it for vouchers or donations.

Can You Reuse Cooking Oil?

Yes – to a point. Oil can be reused a few times for deep frying if it’s strained and stored properly. However, once it becomes dark, smells off, or smokes heavily when heated, it’s time to dispose of it.

For Businesses: Commercial Cooking Oil Recycling

If you run a food business in the UK, it's a legal requirement to dispose of waste oil correctly. Licensed waste carriers like Olleco, Living Fuels, and Quatra UK provide collection services and often offer traceability certificates to prove your oil has been recycled responsibly.

Eco Tips for Everyday Cooking

Use less oil: Consider air fryers or non-stick pans that need minimal grease.

Use recyclable oils: Some vegetable oils are easier to recycle than others (rapeseed oil, for instance, is UK-grown and widely repurposed).

Store it separately: Keep a used oil container handy so you can build up a batch for recycling rather than disposing bit by bit.

Final Thoughts

Cooking oil might seem small-scale, but when millions of households pour it down the drain, the environmental and infrastructure costs add up fast. By recycling your oil, you’re not just protecting pipes – you’re helping create renewable energy and reducing waste.

So next time you fry, think before you pour – and turn that grease into something green.

https://www.olleco.co.uk

https://livingfuels.co.uk

https://uk.quatra.com

There’s Always a Greene King Hungry Horse Pub Nearby

Affordable eats, family-friendly vibes, and a British classic just around the corner

If there’s one thing we Brits can count on – besides the unpredictable weather and our love of a good cuppa – it’s that wherever you are in the UK, there’s likely a Greene King Hungry Horse pub not too far away. 

Whether you’re after a quick lunch, a family meal out, or a cheeky dessert to round off your evening, Hungry Horse has you covered with its no-nonsense, value-packed menu.

A Staple of the British High Street

Hungry Horse pubs, part of the Greene King family, have become a staple in towns and cities across the country. Known for their generous portions, wallet-friendly prices, and relaxed, come-as-you-are atmosphere, they’re the go-to spot for everything from midweek dinners to Sunday roasts.

You’ll often find them tucked into suburban neighbourhoods or near local shopping centres – just close enough to be convenient without feeling overly commercial. That’s part of their charm: local, accessible, and reliably good for what they are.

The Menu: Big Plates, Bigger Flavour

Let’s be honest – Hungry Horse isn’t trying to be Michelin-starred dining, and that’s exactly why we love it. It’s the home of Big Plate Specials, towering burgers, pub classics, and some wildly over-the-top desserts that seem specifically designed to make your kids’ (and your inner child’s) day.

Think mixed grills, gammon and eggs, loaded nachos, and the famous Chicken New Yorker. And don’t get us started on the desserts – the Ultimate Chocolate Fudge Cake or the Millionaire’s Cheesecake is basically a rite of passage.

They’re also pretty savvy with their deals – whether it’s a Curry Night, 2-for-1 Burgers, or a Kids Eat Free promo during school holidays, there’s usually something on to make your meal out even better value.

Family Friendly, Group Ready

Hungry Horse pubs are built for everyone. Long tables, kids’ menus, high chairs, and activity sheets keep the little ones happy while adults can relax over a pint of Greene King IPA or a refreshing cider. Got a birthday to celebrate? A casual meet-up with mates? These pubs make group dining easy, with plenty of space and booking options.

A Pub with Local Character

Even though they’re part of a national chain, Hungry Horse pubs tend to reflect the flavour of their communities. You’ll often find local teams gathering after a match, pensioners catching up over lunch, or students popping in for a cheap and cheerful dinner. There’s a comforting familiarity to the experience – like your local, but with the reliability of a well-known brand behind it.

Find Your Nearest Hungry Horse

With over 250 locations dotted across the UK, chances are there’s a Hungry Horse pub within a short drive – or even walking distance. The Greene King pub finder makes it easy to locate your nearest, check the latest offers, and even book a table ahead of time.

In Summary: Reliable, Relaxed, and Just Around the Corner

So next time you’re wondering where to go for an easy meal, a catch-up with friends, or just a place where the kids can colour while you enjoy a moment’s peace, remember: there’s always a Greene King Hungry Horse pub nearby. And that’s a very British comfort.

https://www.hungryhorse.co.uk/

Longer days, lighter bites: Premium Country Pub Collection welcomes spring with new seasonal dishes

Spring is now blooming, and with it, an exciting menu has arrived at the Premium Country Pub Collection, bringing fresh seasonal flavours, vibrant ingredients, and irresistible dishes to the table. 

Famed for its collection of the finest country pubs set in some of the UKs most breathtaking locations, Premium Country Pub Collection provides the perfect setting for every occasion.  

Whether you are celebrating a milestone birthday with a three-course meal, toasting an anniversary with a bottle of chilled champagne, or simply catching up with friends over barista-made coffee, these charming venues offer a truly idyllic escape. 

As the evenings grow longer and the sunshine lingers a little later, the new and refreshed menu is bursting with vibrant ingredients offering a range of crisp, nourishing salads, tantalising vegan delights and sumptuous sharing boards. And now, with warmer days, guests can enjoy alfresco dining at its finest, unwinding in unsoaked terraces and scenic gardens.  

One of the standout additions is the new Signature Sunday Sharing Roast – a decadent sharing experience for two, showcasing the finest cuts of meat and all the traditional, delicious trimmings for an indulgent Sunday treat. 

Also coming soon is a refreshed drinks menu, featuring new additions to the Collection’s already extensive champagne and wine list, sweet and zesty cocktails perfect for summer evenings and a whole range of ‘mocktails’, made using the finest alcohol-free spirits. 

Said Paul Smith, who is Operations Director at the Premium Country Pub Collection: “We’ve worked very closely with our talented chefs to curate the perfect menu for the warmer seasons that blends classic comfort with fresh, exciting flavours.  From indulgent traditional favourites such as pan-fried sea bass fillets and 30 day-aged 10oz rib-eye steak, to decadent desserts, complete with an enticing drinks menu, every plate has been crafted to complement the premium dining experience we pride ourselves on.” 

“Our pubs are more than just places to eat; they are destinations for unforgettable moments. The new menu embodies our passion for delivering the most delicious plates in stunning surroundings, so whether you’re celebrating a special occasion or unwinding after a long countryside walk, you know you’re in the right place. 

“On behalf of the whole team, I’d like to extend a warm welcome to both familiar faces and new guests to experience the magic of the latest menu themselves – we can’t wait to welcome you!” 

Premium Country Pub Collection has also recently launched its new “Rewards by Premium Country Pub Collection” App, offering enticing loyalty rewards and exclusive offers for guests. From a complimentary glass of Moet champagne just for signing up to an entire bottle of Veuve Clicquot upon collecting all stamps, guests can be well and truly spoiled. 

To explore the full menu and sign up to the mailing list to be the first to receive updates, please visit

premiumcountrypubcollection.co.uk  

30 Red Flags That a Restaurant Might Not be a Good Choice

Choosing a restaurant can be a gamble, but some warning signs can help you avoid a disappointing (or even dangerous) dining experience. 

Here are 30 red flags that should make you think twice before sitting down for a meal.

1. Strange or Overwhelming Smells

If a restaurant smells of old grease, sewage, or strong cleaning chemicals, it’s a bad sign. A fresh, inviting aroma should greet you instead.

2. Sticky or Dirty Menus

Menus that are sticky, torn, or covered in food stains suggest poor hygiene practices throughout the establishment.

3. Unkempt or Unfriendly Staff

Disinterested, unclean, or rude staff can indicate deeper issues with management and overall service quality.

4. Unclean Floors and Tables

If you see crumbs, spills, or food debris left unattended, or floors with ground in dirt, chances are the kitchen isn’t any cleaner.

5. Overly Large or Unfocused Menu

A menu with hundreds of items often means the food isn’t fresh and may rely heavily on frozen or pre-prepared ingredients.

6. Unexplained Long Wait Times

Long waits during off-peak hours suggest understaffing or inefficiency in the kitchen.

7. Empty Dining Room at Peak Hours

A restaurant should be reasonably busy at mealtime. A deserted dining area could mean it has a bad reputation.

8. Cash-Only Policy Without Explanation

Some small businesses are cash-only, but if a full-service restaurant avoids card payments, it might be dodging tax obligations.

9. Dirty or Neglected washrooms or toilets

If a restaurant can’t keep its toilets clean, imagine what’s happening in the kitchen!

10. No Visible Food Hygiene Rating

In many countries, restaurants display their hygiene ratings. A missing or low rating is a major red flag.

11. Suspiciously Cheap Prices

While bargains are great, very low prices on meat and seafood dishes could mean poor quality or old ingredients.

12. Lack of Allergen Information

If staff can’t confidently answer questions about allergens, they likely don’t take food safety seriously.

13. Filthy Condiment Bottles

If ketchup, salt shakers, or sauce bottles are sticky or crusty, it’s a sign that cleanliness isn’t a priority.

14. Reheated or Microwaved Food

If food arrives suspiciously quickly or unevenly hot, it may have been microwaved rather than freshly prepared.

15. Overpowering Air Fresheners

Strong scents can be used to mask bad odours, which might suggest poor kitchen hygiene.

16. Pests or Signs of Them

Seeing cockroaches, flies, or rodents (or their droppings) is a major dealbreaker.

17. Multiple Bad Reviews Mentioning the Same Issue

One bad review is normal, but repeated complaints about food poisoning, rude service, or dirty conditions should be a warning.

18. Mismatched or Cheap Cutlery and Dishes

While not always a dealbreaker, broken or low-quality tableware can signal a lack of attention to detail.

19. Uncomfortable or Unmaintained Seating

Ripped chairs, wobbly tables, or uncomfortable seating show a lack of investment in customer experience.

20. Overworked and Stressed Staff

If the waitstaff seem frantic and overwhelmed, it could mean management isn’t treating them well or that they’re severely understaffed.

21. Questionable Food Storage

If you see ingredients left out at room temperature, open containers, or cross-contamination at a buffet, steer clear.

22. Strange or Unfamiliar Colours in Food

Oddly bright or unnatural colours in sauces or meats can mean artificial additives or poor-quality ingredients.

23. Lack of Vegetarian or Special Diet Options

If a restaurant can’t accommodate basic dietary requests, it may not be keeping up with modern food safety and preferences.

24. No Clear Leadership or Managerial Presence

If no one appears to be in charge, problems are less likely to be resolved efficiently.

25. Overuse of Frozen Ingredients

Fresh food should taste, well, fresh. If everything tastes frozen or canned, the kitchen might be cutting corners.

26. Overly Gimmicky Presentation

Smoke effects and extravagant plating are fun, but they shouldn’t be used to disguise poor-quality food.

27. Strange or Out-of-Season Ingredients

Finding strawberries in the winter or asparagus in summer can indicate reliance on imported, possibly lower-quality produce.

28. Inconsistent Portions or Quality

If the same dish varies wildly each time you visit, it suggests a lack of quality control in the kitchen.

29. Multiple Menu Items Unavailable

A few missing items are fine, but if half the menu is unavailable, the restaurant may be struggling financially or disorganised.

30. Your Gut Feeling Tells You to Leave

Sometimes, you just get a bad vibe. Trust your instincts—if something feels off, it probably is.

Final Thoughts

Dining out should be an enjoyable experience, and recognising these red flags can help you avoid bad meals, poor service, or even foodborne illnesses. When in doubt, choose a restaurant that values cleanliness, good service, and fresh, quality ingredients.

Easy and Affordable Ways to Promote Your Food Business

We understand that times are tough for food businesses. 

Whether you're running a café, restaurant, food van, or catering service, keeping customers engaged and attracting new ones can be challenging—especially when marketing budgets are tight. 

The good news is that there are plenty of easy, cheap, or even free ways to promote your food business effectively. 

Here are some strategies to help you boost visibility and sales without breaking the bank.

1. Leverage Social Media (Free)

Social media is one of the most powerful and cost-effective tools for promoting your food business.

Post high-quality photos of your dishes to entice customers.

Use Instagram Stories, Facebook Reels, and TikTok to showcase behind-the-scenes content, daily specials, or customer testimonials.

Engage with your audience by responding to comments and messages promptly.

Run interactive polls, Q&A sessions, or giveaways to keep your followers engaged.

2. Encourage User-Generated Content (Free)

Your customers can be your best marketers. Encourage them to share their dining experiences on social media by:

Creating a unique hashtag for your business.

Running a contest where customers share their meals for a chance to win a free dish or discount.

Featuring user-generated content on your social media pages to build a sense of community.

3. Optimise Your Google Business Profile (Free)

Having an up-to-date Google Business Profile can increase your visibility in local searches. Ensure that:

Your address, contact details, and opening hours are correct.

You upload high-quality photos of your food and premises.

You encourage happy customers to leave positive reviews.

You respond to reviews to show engagement and appreciation.

4. Partner with Local Businesses (Free or Low Cost)

Collaboration is a great way to expand your reach. Consider:

Partnering with local coffee shops, bakeries, local breweries, or markets for cross-promotions.

Offering exclusive discounts to employees of nearby businesses.

Featuring local suppliers or artisans on your menu to create mutual support.

5. Offer Discounts and Loyalty Rewards (Low Cost)

Everyone loves a good deal! Implementing a simple loyalty programme can encourage repeat customers.

Provide a stamp card where customers earn a free item after a set number of purchases.

Offer a small discount for referrals or first-time visitors.

Run limited-time promotions to create a sense of urgency.

6. Engage with Local Media and Bloggers (Free or Low Cost)

Local food bloggers and journalists are always looking for new places to review.

Reach out to them with a friendly email introducing your business.

Invite them for a complimentary meal/drink in exchange for an honest review.

Offer to collaborate on a giveaway to increase exposure.

7. Host Small Events or Tasting Sessions (Low Cost)

Hosting an event doesn’t have to be expensive.

Organise a tasting session for new menu items.

Host a cooking demo or workshop.

Collaborate with local musicians or artists for a themed evening.

8. Make the Most of Email Marketing (Free or Low Cost)

Email marketing remains a powerful tool for customer retention.

Collect emails from customers through your website or in-store.

Send a monthly newsletter with updates, promotions, and special offers.

Personalise emails with customer names and tailored recommendations.

9. Get Listed on Food Delivery Apps and Directories (Varied Cost)

If you offer takeaway or delivery, make sure you're visible on food apps and directories like:

Just Eat, Deliveroo, or Uber Eats (if applicable to your area).

Local online food directories or community pages.

Your own website with an easy-to-use online ordering system.

10. Engage with Your Community (Free or Low Cost)

Building relationships with your local community can generate loyal customers.

Participate in local markets, fairs, food fairs, or charity events.

Sponsor a small community event or sports team.

Offer a “pay-it-forward” scheme where customers can donate a meal to someone in need.

Final Thoughts

Promoting your food business doesn’t have to be expensive. By using these simple and affordable strategies, you can increase visibility, attract new customers, and keep existing ones engaged. The key is consistency—stay active, be creative, and always provide great food and service.

Of course, That's Food and Drink will help promote your business for free. Please get in touch if we can help.

Which of these strategies will you try first? Let us know in the comments or share your own tips for food business success!

Level Up With Gordon Ramsay in London

Next month Gordon Ramsay Restaurants is taking London's restaurant and bar scene to new levels with the opening of five stunning culinary and libationary experiences. 

The city's iconic skyline will welcome 2025's most exciting new dining destinations at the impressive 22 Bishopsgate, which is London's tallest office building.

With three new restaurants, a must-visit bar and a Gordon Ramsay x Hexclad academy, prepare to be wowed with breathtaking, unparalleled views of the London skyline. 

Opening 3rd February 2025, 22 Bishopsgate will usher in a new era to London's iconic skyline and epicurean experiences.

Guests are invited to create lasting memories over exceptional fare and an exciting drinks menu, delivered by a talented team of front-of-house staff and an unmatched chef brigade, all while gazing down at London landmarks including Tower Bridge, The Shard and St Paul's Cathedral.

At level 60, Lucky Cat by Gordon Ramsay, will become the capital's highest restaurant, offering an Asian-inspired menu with unparalleled 360' views of the city and beyond. The space boasts a main dining room spanning window to window, a private dining room looking towards Alexandra Palace for elevated parties as well as a up-close sushi bar for a true experience.

With a dedicated, bar area and top-tier DJs, Lucky Cat is destined to be the coolest drinks destination in the city for an afternoon tipple, pre-dinner drink or late night drinks.

Extending to the 61st floor with a world-class, expertly crafted cocktail menu with Lucky Cat classics, stunning interiors and views like no other, the Lucky Cat Terrace will be the capital's must-visit drinks destination. 

It will be the highest rooftop bar in Europe and will open with a retractable roof, so in summer guests can experience the fresh air at 61 floors up!

Level 60 will also feature an exceptional 12-seat Chef's Table 'Restaurant Gordon Ramsay - High'. This descends from Gordon Ramsay's flagship Chelsea restaurant, Restaurant Gordon Ramsay and will inherit the legacy of the iconic establishment, which will be celebrating its 25th anniversary and its 22nd year maintaining three Michelin stars.

Below on level 59, Bread Street Kitchen & Bar by Gordon Ramsay will serve its signature dishes, cocktails, and a new afternoon tea experience.

Finally, the Gordon Ramsay x Hexclad Academy, will also be established at 22 Bishopsgate, where culinary enthusiasts can hone their skills in everything from pasta making to mixology, and of course perfecting the classic beef Wellington. 

The Gordon Ramsay x Heclad academy not only is the perfect place for a social adventure with friends, but a unmatched team building or corporate experience for all businesses, for 22 Bishopsgate's city-based neighbours and beyond.