The Role of Background Music in Restaurants: Enhancing Ambience, Not Overpowering It

Sometimes music can be too loud

When dining out, most people seek more than just good food – they crave a complete experience.

 From the decor to the lighting, every detail contributes to the atmosphere. One often-overlooked element that can make or break this experience is music. 

However, not all music is created equal, nor is its volume. While background music can elevate a restaurant's ambience, foreground music – that is, music played so loudly that it dominates the space – can do the opposite, spoiling the environment and driving patrons away.

Here’s why restaurants and eateries should prioritise background music to create the perfect dining atmosphere.

1. Dining Is a Social Experience

For many, going out to eat is a social occasion. Whether it’s a couple enjoying a romantic evening, friends catching up, or colleagues having a business lunch, conversation is key. Music that is too loud forces patrons to raise their voices to be heard, leading to a cacophony of shouting that quickly becomes unpleasant.

Background music, on the other hand, enhances the ambience without interrupting conversations. It provides a pleasant backdrop, filling in any awkward silences without demanding attention. Diners can relax, connect, and enjoy their time without straining to hear one another.

2. Music Sets the Mood – Subtly

The right music has a transformative effect on a space. Soft jazz, mellow acoustic tracks, or classical pieces can create a calm and sophisticated atmosphere. Upbeat but unobtrusive music can energise a casual dining space. The key is subtlety. Music should complement the mood, not dominate it.

Foreground music can feel intrusive, creating an atmosphere of stress rather than relaxation. Patrons may feel hurried or overwhelmed, which can shorten their visit and reduce their overall enjoyment.

3. Background Music Encourages Longer Visits

Studies have shown that the right level of background music can encourage customers to stay longer and spend more. When diners feel relaxed and comfortable, they are more likely to linger over dessert, order an extra drink, or simply enjoy the experience.

Loud music, however, has the opposite effect. It can create a sense of urgency, making people want to leave as quickly as possible. While a faster turnover might seem appealing for certain establishments, it can damage long-term customer satisfaction and loyalty.

4. Respecting All Ages and Preferences

Restaurants cater to a diverse crowd, from young families to older couples. While some younger patrons may tolerate or even enjoy loud music in certain settings, it can alienate others. People with hearing difficulties, sensory sensitivities, or simply a preference for quieter spaces may avoid restaurants where they feel bombarded by noise.

Background music strikes a balance, creating a welcoming environment for all. It ensures that the restaurant remains inclusive, accommodating different tastes and needs.

5. Enhancing the Dining Experience

A meal is a sensory experience, engaging taste, smell, sight, and sound. Music should complement the food, not compete with it. Imagine savouring a delicate dish in a fine dining restaurant while being blasted with blaring music – it completely disrupts the harmony of the moment.

Background music works like a seasoning. It enhances the overall experience, adding to the ambience without overpowering the other elements.

6. Reducing Noise Pollution

Restaurants are already naturally noisy environments, with clinking cutlery, working coffee machines, sizzling dishes, and the hum of conversation. Adding loud music to the mix only increases the chaos. Noise pollution not only disrupts patrons but also puts a strain on staff, who must work in an increasingly stressful environment.

By keeping music at a background level, restaurants can maintain a pleasant soundscape that feels alive and vibrant but not overwhelming.

Music is an essential part of creating the perfect dining experience, but volume matters. Background music enhances the ambience, encourages conversation, and keeps customers comfortable and happy. Foreground music, on the other hand, can drive patrons away, leaving them frustrated and dissatisfied.

For restaurants and eating places, the message is clear: music should be a supporting player, not the star of the show. When done right, background music adds just the right note of charm, creating a space where diners can savour their food, enjoy their company, and leave with a desire to return.

After all, a great meal deserves a great atmosphere – and that starts with getting the music just right.

Why Restaurants, Pubs, and Hotels Should Approach Menu Changes with Great Care

"Where's the beef?" "Sorry, Sir. Beef's off the menu"

In the hospitality industry, a well-crafted menu is more than just a list of food and drink options: It’s a central part of the establishment’s identity and a key element in building customer loyalty. 

Whether it’s the warm familiarity of a local pub, the seasonal variety of a hotel restaurant, or the inventive flair of a trendy café, the menu reflects the values and tastes that define a place. 

Making changes to this carefully balanced list is therefore no small decision. Here’s why restaurants, pubs, hotels, and other eateries should approach menu changes with great care, considering their clientele's preferences and even seeking input from regular diners.

1. Consistency Is Key to Customer Loyalty

For many patrons, the familiarity of a menu is part of what draws them back time and again. Each establishment has its signature dishes, whether it’s the classic fish and chips at the corner pub or the gourmet burger at a local diner. 

Regulars appreciate the certainty of knowing their favourite items will be available whenever they visit. Abruptly changing a menu without considering regulars can leave these loyal customers feeling alienated, causing them to seek out alternatives where their expectations are met.

2. Balancing Tradition with Innovation

Adapting menus can indeed be essential, especially for keeping up with culinary trends, seasonal ingredients, or dietary demands. 

But it’s crucial for eateries to balance innovation with tradition, maintaining elements of the menu that have historically proven popular with regulars. 

Some diners may embrace the excitement of trying new dishes, but others prefer the comfort of the familiar. A menu that offers a blend of both can keep long-standing customers happy while attracting new ones.

3. Understanding Customer Preferences through Feedback

An often-overlooked aspect of menu changes is customer feedback, particularly from those who visit frequently. 

These patrons have a vested interest in the success of the establishment and are likely to have valuable insights into which dishes resonate and which ones don’t. 

By soliciting feedback, whether through in-person surveys, comment cards, or social media, restaurants can gain an honest understanding of what their core audience wants, helping to avoid costly mistakes. 

After all, implementing a new menu that doesn’t align with customer preferences can result in reduced satisfaction and a drop in repeat business.

"Mummy, I don't like my meat!"

4. The Financial Risk of Unpopular Menu Changes

Introducing a new menu requires an investment in ingredients, training for kitchen staff, and potential adjustments to supply chains. 

If customers react negatively to the new selection, it can lead to unsold stock, wasted resources, and a tangible impact on profits. 

Restaurants can minimise this risk by carefully testing new dishes with a small sample of loyal customers or by introducing a “specials” board to gauge interest before committing to a permanent change.

5. Building a Sense of Community with Regular Diners

When eateries invite input from regular diners, they foster a sense of community and loyalty. Patrons feel valued when their opinions are sought, making them more likely to stay loyal and even recommend the place to others. 

This inclusive approach signals that an establishment genuinely cares about its customers’ experience. Furthermore, engaging with customers about potential changes can generate a positive buzz, creating anticipation for new menu items and strengthening the diner-restaurant relationship.

6. Keeping Up with Dietary and Lifestyle Preferences

As diets and lifestyles evolve, so do customers’ needs. From plant-based diets to gluten-free options, more diners today have specific dietary preferences. By involving regular patrons in discussions about menu changes, restaurants can ensure they’re catering to these preferences in a way that feels inclusive and genuine. Letting the chef "have their head" (just because they are the chef) and change the menu at their caprice isn't necessarily good for business. 

After all, whilst "canard rôti à la sauce à la bave d'escargot" might look good on the menu (and on the chef's CV) how many diners would happily eat roast duck in snail slime sauce?

 A dedicated effort to meet customer needs, not just jumping on dietary trends, or fads of the moment, will more likely result in sustainable popularity and customer satisfaction.

7. Crafting an Experience, Not Just a Meal

Menus serve not only as a food list but as a reflection of the entire dining experience. A pub that removes its beloved Sunday roast from the menu, for instance, risks eroding its place as a cosy weekend staple for families. 

By considering changes carefully, eateries ensure they maintain the atmosphere and experience that diners cherish. 

A thoughtful menu change preserves the essence of the establishment while enhancing the customer experience, creating a lasting impression.

A restaurant that my wife and I patronised at least twice a week won't be seeing us dining there again any time in the near future. 

They previously had a lunch menu of a wide variety of genuinely gourmet sandwiches. Imagine our disappointment and displeasure when we found that the entire menu had been stripped of all sandwiches and that the menu now consists of scorched and somewhat tough paninis, some potted meat things, flavoured butter on a roll of bread and that was about it.  

Final Thoughts

Restaurants, pubs, hotels, and other eateries that approach menu changes with great care and consideration build trust and loyalty among their patrons. By seeking feedback from regular diners, establishments can better understand their customers’ preferences, balancing tradition with innovation and making choices that resonate with their audience. Thoughtful menu changes, implemented with an inclusive approach, can lead to a richer dining experience for all, strengthening the relationship between the establishment and its patrons.

In the end, a carefully curated menu isn’t just good business, it’s a reflection of an eatery’s commitment to its customers.

The Importance of Beer Line Cleaning: Why Publicans Must Prioritise It

For any pub or restaurant that serves beer on draught, the quality of the beer served is paramount. 

A major factor that influences this quality, often not known or understood by customers, is the cleanliness of the beer lines. 

Regularly maintaining and cleaning these lines isn’t just about adhering to health standard, it directly affects the flavour, freshness, and appearance of the beer. 

Here’s why publicans must always ensure their beer lines are kept in perfect condition.

1. Preserving the Beer’s Quality

When beer lines are not cleaned properly, residual yeast, bacteria, and mould can accumulate, tainting the beer. These contaminants can alter the taste and aroma of the beer, making it flat or giving it an off-flavour, such as sour or musty notes. Inconsistent flavour across pints can quickly turn loyal customers away, impacting the pub's reputation. Keeping the lines clean ensures that the beer is served as the brewer intended – fresh and full of flavour.

2. Ensuring Customer Satisfaction

In today’s competitive pub market, customers have become more discerning about the quality of the beer they drink. Poorly maintained lines can lead to hazy, foul-smelling beer with a strange aftertaste. Beer drinkers, particularly those passionate about craft beers, expect a high-quality experience every time. By maintaining clean lines, publicans are more likely to retain their customer base, as patrons will enjoy a crisp, clean pint every visit.

3. Avoiding Health Risks

Unclean beer lines can harbour harmful bacteria such as Pseudomonas, which thrive in damp environments. These bacteria not only spoil the taste but can also pose a health risk to consumers. In extreme cases, drinking beer contaminated with bacteria can lead to stomach problems or illness. Regular cleaning of beer lines, at least once every seven days, significantly reduces the risk of bacterial growth and ensures a safe drinking experience.

4. Maximising Profit

Dirty beer lines can also lead to higher wastage. Unclean lines are prone to clogging, leading to foamy beer or inconsistent pours, which means more beer ends up down the drain instead of in customers’ glasses. Additionally, beer served through contaminated lines may not retain its head properly or may appear cloudy, both of which make it less appealing to customers, leading to fewer sales. By keeping lines clean, publicans can reduce wastage and ensure that every pint served is both profitable and satisfying.

5. Adhering to Industry Standards

In the UK, organisations such as the Cask Marque and the British Beer and Pub Association (BBPA) set standards for beer quality. Maintaining clean beer lines is a key part of ensuring pubs meet these standards. Failing to do so can result in failing inspections and losing accreditation, which can impact a pub’s reputation. By staying compliant with cleaning regulations, publicans can avoid fines, retain their certifications, and maintain a high standard of service.

6. Improving Equipment Longevity

Beer lines that are consistently cleaned experience less wear and tear, meaning less frequent replacements and lower maintenance costs. Contaminants and residue in the lines can erode or block equipment over time, reducing the efficiency of the pumps and chillers. Regular cleaning helps maintain the longevity of these systems, saving publicans money in the long run.

7. It’s the Law

Lastly, publicans are legally obligated to provide food and drink that is safe for consumption under the Food Safety Act 1990. This includes ensuring that all equipment used in the storage and service of beer is clean. Failing to clean beer lines properly could lead to a breach of this law, with potential fines or even closure of the establishment. Regularly maintaining beer lines is a simple yet crucial step in remaining compliant with legal obligations.

For publicans, keeping beer lines clean is non-negotiable. It ensures the quality of the beer, protects customer health, enhances satisfaction, and ultimately boosts profitability. By maintaining high standards of hygiene, publicans can ensure their establishment continues to thrive in an increasingly competitive market. Regular cleaning is a small investment of time and resources that pays dividends in customer loyalty, safety, and the longevity of the pub’s operations.

Remember: a cleaner line means a better pint, and a better pint means happier customers.

If you are a publican, hotelier or restaurateur who is looking for beer line cleaning products the St Austell Brewery sells some very useful products:-

https://staustellbrewery.co.uk/wholesale/sundries/sundry-items/14-day-keg-beer-line-cleaner-2x5ltr-2-5ltr-plastic-bottle

St Austell Brewery don't sponsor That's Food and Drink, we decided to share their products with you. Why are we sharing this? Because they make two of our favourite beers, Proper Job and Tribune so they clearly know what they are doing!

The Hidden Hygiene Risks of Leaving Cutlery Out in the Open in Restaurants, Pubs, and Cafés

In the hospitality industry, maintaining impeccable hygiene is a top priority. However, one often overlooked aspect of food safety and hygiene is the proper handling and storage of cutlery. 

Leaving cutlery out in the open in restaurants, pubs, cafés, and other eating establishments may seem convenient and time saving to the premises but it poses significant risks to both hygiene and customer safety. 

Below, we explore the hidden dangers of this common practice and why it should be avoided.

Incidentally this blogpost was engendered when we were dining out in a chain restaurant (which we will not be naming) when we saw a child wandering free who was picking his nose and then fingering the cutlery in an open cutlery tray that was waiting for diners to collect their cutlery from. Nice! 

1. Exposure to Airborne Contaminants

Cutlery left out in the open, especially in high-traffic areas, is vulnerable to airborne particles such as dust, dirt, and bacteria. In busy restaurants or pubs, with people constantly walking in and out, opening doors, and moving around, the air can carry germs from various sources. Airborne pathogens from coughs, sneezes, and even kitchen vapours can settle on exposed cutlery, contaminating it before it reaches the customer. And even contact contamination such as mentioned above. 

2. Cross-Contamination

Cross-contamination occurs when bacteria or other harmful microorganisms are transferred from one surface to another. Leaving cutlery on open trays, countertops, or self-serve stations makes it easy for contamination to occur. Customers and staff might unintentionally touch the handles or the business end of forks, knives, and spoons while selecting their utensils. If someone has not washed their hands properly or has come into contact with contaminated surfaces, bacteria can be transferred onto the cutlery.

3. Increased Risk of Pest Infestation

Pests such as flies, rodents, and cockroaches are attracted to food establishments. Cutlery left out in the open is an easy target for these pests, which are notorious for spreading harmful bacteria. Flies, for example, can land on cutlery after having been in contact with rotting food or waste, leading to the rapid spread of germs. Similarly, rodents might brush past exposed utensils, leaving behind fur, faeces, or saliva – all of which can carry diseases.

4. Customer Perception and Trust

In an era where customers are increasingly concerned about hygiene and food safety, visible cutlery left in open areas can raise red flags. Diners may question the establishment’s overall cleanliness and food safety practices if they see cutlery left out in the open, especially if it appears dusty or is placed in unclean environments. Maintaining a professional and clean presentation is essential in building trust with customers, and exposed cutlery can negatively impact that perception.

5. Environmental Contaminants

Beyond indoor risks, environmental factors also play a role in hygiene. If cutlery is left near windows, doors, or outdoor seating areas, it is more likely to be exposed to pollutants from outside. Pollens, exhaust fumes, and other outdoor contaminants can settle on cutlery, increasing the risk of contaminating customers' food once they use the utensils.

6. Temperature Control

Cutlery left out in the open is also susceptible to temperature fluctuations, which can affect hygiene. For instance, if utensils are stored near heating sources or in sunny areas, they can become too warm, which might create an environment conducive to bacterial growth. Conversely, cold environments can cause moisture build-up, further increasing the risk of contamination.

7. Best Practices for Cutlery Storage

To ensure customer safety and maintain hygiene standards, it is essential for restaurants, pubs, and cafés to implement proper cutlery storage practices. Here are a few recommendations:

Store cutlery in covered containers or drawers: This prevents exposure to airborne contaminants, pests, and environmental pollutants.

Limit customer contact with utensils: Staff should handle the cutlery as much as possible, using gloves when setting tables or wrapping utensils in napkins.

Keep cutlery in the kitchen until needed: When cutlery is stored in the kitchen or behind the service counter, it is less likely to be contaminated by customers or environmental factors.

Regularly sanitise storage areas: Even when stored properly, cutlery containers and drawers should be cleaned and disinfected frequently.

Monitor for pests: Ensure that pest control measures are in place and regularly inspect cutlery storage areas for signs of infestation.

Conclusion

While it may be tempting to leave cutlery out for the sake of convenience, the potential risks to hygiene far outweigh the benefits. Food safety should always come first in any dining establishment, and proper cutlery storage is a critical component of that. 

By keeping utensils in covered, controlled environments and minimising their exposure to contaminants, restaurants, pubs, and cafés can ensure the health and safety of their customers, while also maintaining their reputation for cleanliness and professionalism. Also, making one's customers obtain their own cutlery, napkins, etc, smacks of industrial catering and really isn't something an eatery should do if it wants to attract and retain diners.

Wetherspoon's Tim Martin Cuts Food and Drink Prices to Highlight Tax Inequality Between Pubs and Supermarkets

In a bold move to raise awareness about the tax imbalance between pubs and supermarkets, Tim Martin, the founder and chairman of JD Wetherspoon, has announced a significant reduction in food and drink prices across his pub chain. 

This initiative is designed to spotlight the growing disparity in tax obligations that heavily burden pubs while giving supermarkets a competitive edge.

The Tax Inequality

The crux of Martin’s argument lies in the VAT (Value Added Tax) rate. In the UK, pubs and restaurants are required to charge 20% VAT on food and drink sold for immediate consumption. In contrast, supermarkets pay little to no VAT on food sales, making their products considerably cheaper in comparison. This difference has created what many in the hospitality industry consider an uneven playing field.

By slashing prices in Wetherspoon pubs for a limited time, Martin aims to illustrate how pubs could offer lower prices to customers if they were subject to the same tax regime as supermarkets.

The Impact on the Pub Industry

The disparity in VAT charges is a long-standing issue that many publicans have been vocal about. Pubs have struggled in recent years due to rising costs, shifts in consumer behaviour, and the devastating impact of the COVID-19 pandemic. Lockdowns and restrictions dealt a heavy blow to the sector, with many pubs closing their doors permanently.

The reduction in VAT for hospitality during the pandemic gave temporary relief, but since the return to the standard 20% rate, pub owners have once again found themselves at a disadvantage. Supermarkets, on the other hand, thrived during the pandemic, as more people bought food and drink to consume at home. Their ability to sell alcohol and food without the same VAT burden has contributed to the gradual erosion of foot traffic in pubs.

The Message Behind the Price Cuts

For Tim Martin, this price reduction is more than a publicity stunt; it’s a call to action for the government to rethink its tax policies. Wetherspoon’s move is meant to show customers how much more affordable pub prices could be if they were taxed more fairly.

By highlighting this imbalance, Martin hopes to rally both the public and policymakers to reconsider the VAT structure. He believes that levelling the playing field could not only save pubs but also revitalize local communities. Pubs are more than just places to eat and drink; they are social hubs, often serving as the heart of small towns and villages. If pubs were able to compete more effectively with supermarkets, Martin argues, it would benefit the hospitality sector, local economies, and British culture.

The Road Ahead

The broader conversation about tax fairness is one that’s not likely to disappear anytime soon. Martin’s latest move adds fuel to a growing debate about how the government can support local businesses, particularly those in the hospitality sector.

With inflation still a major concern for British consumers and businesses alike, any potential changes to tax policies will require careful consideration. However, if Martin’s price cut campaign succeeds in drawing attention to the issue, it may pressure the government to take action.

In the meantime, customers at Wetherspoon’s will enjoy cheaper food and drink prices—albeit temporarily—while gaining a clearer understanding of the challenges pubs face in their battle against supermarket giants. Whether this gesture leads to long-term change or not, one thing is certain: Tim Martin is determined to keep the conversation alive.

Conclusion

Tim Martin’s decision to cut prices at Wetherspoon’s is more than just a marketing tactic. It’s a direct challenge to the government to address the tax disparity between pubs and supermarkets. As the hospitality industry continues to recover from the pandemic, this issue remains crucial for the future of pubs and other small businesses. By drawing attention to this imbalance, Martin hopes to spark the reforms needed to protect a vital part of British culture and heritage.

Why pubs, restaurants, cafes, hotels, nursing homes and hospitals should NEVER use eco settings on dishwashing machines

Is your dishwashing machine a health risk?

In today’s world, where sustainability and energy efficiency are at the forefront of many business decisions, it’s tempting for pubs, restaurants, cafes, hotels and nursing homes, etc to opt for the lower eco settings on their dishwashing machines. 

After all we have had the ideal of "saving the environment" rammed down our throats for the past several decades.

These settings are often marketed as a way to reduce energy consumption and water usage, which can be appealing both from an environmental perspective and in terms of cost savings. 

However, when it comes to maintaining cleanliness and high standards of hygiene, choosing lower eco settings can be a costly and potentially dangerous mistake.

Hygiene Should Always Be a Priority

The primary purpose of a dishwashing machine in any food establishment is to ensure that all dishes, glasses, and utensils are thoroughly cleaned and sanitised. 

This is not just about removing visible dirt but also about eliminating harmful bacteria and pathogens that can cause foodborne illnesses. (Lower temperature dishwashing often leaves lipstick marks on glasses and particles of food stuck to cutlery or plates.)

Lower eco settings typically use cooler water temperatures and shorter wash cycles, which may not be sufficient to kill these harmful microorganisms.

The UK Food Standards Agency (FSA) sets out clear guidelines for the temperature and conditions required to sanitise food contact surfaces effectively. 

For most commercial dishwashers, this means reaching temperatures of at least 82°C during the final rinse cycle. Lower eco settings often fail to meet these requirements, leading to the risk of inadequate sanitation and potential health hazards for customers and staff alike.

Reputation and Customer Trust

For any pub, restaurant hotel or nursing home, the trust of its customers and service users is invaluable. Patrons expect a high level of cleanliness, and any lapses can quickly damage a business's reputation. 

Instances of food poisoning or even minor cases of stomach upset linked to your establishment can lead to bad reviews, loss of customers, and even legal action. 

Maintaining high hygiene standards by using the appropriate dishwashing settings is a fundamental way to protect your reputation and ensure customer safety. After all, it's not rocket science, it's just good hygiene practices. 

The False Economy of Lower Eco Settings

While the immediate cost savings of using lower eco settings might seem attractive, the long-term consequences can be far more expensive. Health issues stemming from poor hygiene can result in hefty fines, compensation claims, and a loss of business. Furthermore, the costs associated with dealing with a health and safety violation can far outweigh any savings made on energy bills. 

Additionally, the potential need to rewash items that aren’t properly cleaned or sanitised on the first pass also negates any initial savings. Inefficiencies like these can lead to increased water usage and energy consumption over time, defeating the purpose of the eco settings in the first place. And could cause blockages in drains and sewers helping to cause so-called fatbergs.

The Role of Proper Maintenance

It’s also worth noting that a well-maintained dishwashing machine is more efficient, even when operating on higher settings. Regular maintenance and servicing ensure that the machine runs optimally, preventing breakdowns and ensuring that it cleans effectively at the necessary high temperatures. 

This further underscores the importance of investing in proper care for your equipment rather than cutting corners with lower eco settings.

A Balanced Approach to Sustainability

Sustainability is undoubtedly important, and pubs and restaurants can still take steps to reduce their environmental impact without compromising hygiene. Investing in energy-efficient appliances that still meet health and safety standards, training staff on efficient dishwashing practices, and reducing overall water and energy use elsewhere in the business are all effective strategies.

Ultimately, the health and safety of your customers should always come first. By ensuring that dishwashing machines are used on settings that guarantee proper sanitation, pubs and restaurants can maintain the highest standards of cleanliness, protect their reputation, and promote long-term sustainability in a responsible way.

Why Eating Places and Retail Establishments Should Stop Playing Loud Music

Sometimes sounds make us flip

In today's fast-paced world, finding a moment of peace can be a challenge. Whether you're grabbing a bite to eat at your favourite restaurant or browsing through a retail store, these moments should offer a respite from the hustle and bustle of daily life. 

However, an increasing number of establishments have embraced the trend of playing loud music, often to the detriment of their customers' experiences. Here’s why it’s time for eating places and retail establishments to turn down the volume.

The Impact on Customer Experience

One of the most significant reasons to reconsider loud music in public spaces is its impact on the customer experience. When dining out, people seek to enjoy their meals in a relaxed atmosphere, often accompanied by conversation. However, when music is too loud, it can make conversation difficult, forcing patrons to raise their voices just to be heard. This creates an unpleasant dining environment and can deter people from returning to the establishment.

Similarly, in retail settings, loud music can be more of a distraction than an enhancement. Shoppers often visit stores to unwind or enjoy a leisurely browse. When music blares through the speakers, it can create a stressful atmosphere that hinders the shopping experience. In some cases, it may even drive customers away before they’ve had a chance to make a purchase.

Health and Well-being Concerns

Beyond the immediate impact on customer experience, there are broader health and well-being concerns associated with loud music in public spaces. Prolonged exposure to high decibel levels can lead to hearing damage, which is a serious concern, especially for employees who are subjected to it throughout their shifts. Moreover, loud environments can contribute to increased stress and anxiety levels, both for customers and staff, diminishing the overall enjoyment and well-being of everyone involved.

In a world where mental health is becoming an ever-more pressing concern, creating environments that promote calmness and relaxation is crucial. By turning down the music, establishments can contribute to a more serene atmosphere, which can positively affect customers' mood and encourage them to stay longer, return more frequently, and, ultimately, spend more money.

The Argument for Subtlety

Music, when used thoughtfully, can enhance the ambiance of a space without overwhelming it. Soft background music can create a welcoming environment that complements the dining or shopping experience. It can set the tone for the establishment, whether it’s a cosy café with soft jazz playing in the background or a high-end retail store with elegant classical music.

The key is subtlety. Music should never be the focus; rather, it should serve as an unobtrusive backdrop that adds to the overall atmosphere without overpowering it. This approach not only improves the customer experience but also shows a level of consideration and respect for patrons’ comfort.

Catering to a Diverse Audience

Another important consideration is the diversity of customers. Not everyone enjoys the same type of music, and what might be appealing to one person could be irritating to another. By keeping music at a lower volume, establishments can cater to a broader audience, allowing customers to focus on what they came for—whether that’s enjoying a meal, shopping, or simply spending time in a pleasant environment.

Furthermore, in an age where inclusivity is valued more than ever, it’s important to consider those with sensory sensitivities. Loud music can be overwhelming and distressing for individuals with autism, anxiety disorders, or other conditions that affect sensory processing. Lowering the volume or offering quieter zones within the establishment can make these spaces more accessible and welcoming to everyone.

Conclusion

While music can undoubtedly enhance the atmosphere of a restaurant or retail store, it should be used with care. Loud music often detracts from the customer experience, poses health risks, and can alienate a diverse range of patrons. By opting for softer, more subtle music, eating places and retail establishments can create environments that are comfortable, inclusive, and ultimately more enjoyable for everyone. Customers who are ASD, for example, can find loud music to be very distressing. Some retailers like Aldi acknowledge this issue by having "quiet hours" but perhaps loud music should become the exception and not the rule?

It's time to turn down the volume and let the quality of the food, service, and products speak for themselves. After all, in a world filled with noise, sometimes the most powerful statement is a quiet one.

https://thatsfoodanddrink.blogspot.com/2023/08/when-noise-annoys-aldi-is-here-to-help.html

Recreating Your Favourite Restaurant Dishes at Home: A Culinary Adventure

There’s something undeniably special about dining out – the ambiance, the service, and of course, the exquisite dishes prepared by professional chefs. 

However, sometimes you crave your favourite restaurant meals but prefer the comfort of your own home. 

The good news is that with a bit of effort and creativity, you can recreate these dishes in your own kitchen. Here’s how to embark on this culinary adventure.

1. Choose Your Dish Wisely

Start by selecting a dish that you truly love and have enjoyed multiple times. It’s easier to recreate something you are familiar with. Consider dishes that you can find recipes for online or in cookbooks. For instance, if you adore a specific pasta dish from an Italian restaurant, search for similar recipes as a starting point.

2. Research the Recipe

Once you’ve chosen your dish, research its recipe thoroughly. Many chefs and food bloggers share recipes online, and you might find the exact one you’re looking for. Read through several recipes to get a comprehensive understanding of the ingredients and techniques involved. Websites like BBC Good Food, Jamie Oliver, and Nigella Lawson are excellent resources.

3. Gather Your Ingredients

Quality ingredients are key to replicating restaurant-quality dishes. Visit local markets and specialty shops to source the freshest produce, the best cuts of meat, and authentic spices. For example, if you’re making a Thai curry, get fresh lemongrass, galangal, and Thai basil.

4. Understand the Techniques

Professional chefs use specific techniques to elevate their dishes. Watch cooking videos and read tutorials to grasp these methods. Whether it’s mastering the art of sautéing, perfecting a slow-cooked stew, or getting the hang of rolling sushi, practice makes perfect.

5. Set Up Your Kitchen

Ensure your kitchen is well-equipped. Invest in good-quality knives, pots, and pans. A food processor, blender, and other appliances can also be incredibly helpful. Arrange your ingredients and tools before you start cooking – a practice known as mise en place, which means “everything in its place”.

6. Cook with Care

Follow the recipe closely, but don’t be afraid to adjust it to your taste. Cooking is as much about intuition as it is about precision. Taste as you go, and make adjustments as needed. If a sauce seems too thick, add a bit more liquid. If a dish lacks flavour, don’t hesitate to add a pinch more seasoning.

7. Plating and Presentation

Presentation is a big part of the dining experience. Take your time to plate your dish beautifully. Use garnishes, arrange the food artfully, and consider the colour contrast on the plate. This will make your home-cooked meal feel like a restaurant dish.

8. Pair with the Right Drink

The right drink can elevate your meal to another level. Pair your dish with a suitable wine, craft beer, or a homemade cocktail. For example, a rich red wine can complement a hearty beef stew, while a crisp white wine pairs well with seafood dishes.

9. Enjoy the Experience

Set the table as if you were in a restaurant. Light candles, play some soft background music, and enjoy your meal with loved ones. Savour each bite and take pride in the fact that you’ve recreated a restaurant-quality dish in your own kitchen.

Example Recipe: Classic Chicken Tikka Masala

Ingredients:

4 boneless, skinless chicken breasts

200ml plain yoghurt

3 tbsp tikka masala paste

1 onion, finely chopped

2 cloves of garlic, minced

1 tbsp grated ginger

400g can of chopped tomatoes

200ml double cream

1 tsp ground turmeric

1 tsp ground cumin

Fresh coriander, chopped

1 tbsp vegetable oil

Salt and pepper to taste

Method:

Marinate the Chicken: Cut the chicken into bite-sized pieces. In a bowl, mix the yoghurt with 2 tablespoons of tikka masala paste, half the garlic, and ginger. Add the chicken and mix well. Cover and refrigerate for at least 2 hours, or overnight for best results.

Cook the Chicken: Preheat your oven to 200°C (180°C fan). Place the marinated chicken on a baking tray and bake for 20 minutes, turning halfway through.

Make the Sauce: Heat the oil in a large pan over medium heat. Add the chopped onion and cook until soft and golden. Add the remaining garlic, ginger, and tikka masala paste, and cook for 2 minutes. Stir in the turmeric and cumin, followed by the chopped tomatoes. Simmer for 10 minutes, stirring occasionally.

Combine and Finish: Add the baked chicken to the sauce and simmer for another 10 minutes. Stir in the double cream and cook for a further 5 minutes. Season with salt and pepper to taste.

Serve: Garnish with fresh coriander and serve with basmati rice or naan bread.

By following these steps, you can bring the magic of your favourite restaurant dishes to your own dining table. Happy restaurant style cooking!

Award-Winning Chef Jamie Rogers Named Executive Head Chef at the Millbrook Inn

There's good news for diners and lovers of good food in Devon in the Westcountry, because South Pool's Millbrook Inn has just announced the appointment of Jamie Rogers as its new executive chef.

Jamie, the celebrated owner of Kingsbridge's award-winning Twenty Seven restaurant, brings with him a whole wealth of experience and numerous accolades.

Recognised and acclaimed for his outstanding food, Jamie, who grew up in Wales, began his chef's career in Devon, beginning as a salad prep worker and cooking pot washer in the Cricket Inn in Beesands. 

Since that start to his career he's worked in some of the area's leading kitchens, including Tanners and the Barbican Kitchen, the Barbican's Glassblowing House, South Sands Hotel, plus the Langdon Court Hotel. He has also participated in Masterchef: The Professionals and was South West Chef of the Year.

Jamie said: “I'm thrilled to be joining the Millbrook Inn as their executive chef. It's a pub I've been an admirer for several years. Its reputation for serving some of the area's best food is well-deserved. I'm obviously looking forward to contributing to its continued success."

Jamie isn't abandoning his foodies haven, Twenty Seven which he opened back in 2018 and quickly established it as a destination for foodies across Devon and beyond, which he will continue to operate. The Millbrook Inn, also justifiably famed for its culinary offerings will provide Jamie with a new outlet for his skills. 

This will include using a Josper, an indoor oven that allows cooking over living flames. Jamie said: “The Josper will enable me to be really creative with my cooking."

Owners of The Millbrook Inn the Owens family, source most of the ingredients Jamie will cook with from Fowlescombe Farm, their family farm, with organic native and rare breed meats, plus home grown vegetables and fruit from the market garden.

“That much of the food is sourced from Fowlescombe Farm is an added bonus as I've always been committed to using top quality, local ingredients whenever possible," added Jamie.

The Owens family, who also own some holiday cottages near the pub, are pleased that delighted with the appointment of Jamie hss been appointed, saying: and said: “We are really excited that Jamie has joined us.”

Now Open: Mr Fogg's City Tavern

Mr Fogg's City Tavern, the brand-new bar and restaurant in Broadgate Circle near Liverpool Street, is now open.

As guests enter the venue, they are met with a warm and welcoming interior with a ceiling bedecked in everything from bunting, Victorian boxing gloves, a rocking chair, tankards, wooden hot air balloons and flags collected from Phileas' travels around the world. 

The wood-paneled tavern features characterful portraits of Fogg's varied friends and tables made from glass display cabinets, showcasing prized collectibles. Adjoining the Tavern is the sumptuous Saloon, akin to the traditional tavern reception room for games playing and conducting business, with luxuriously upholstered sofas and low seating. This will lead to The Snug, another classic addition to Victorian pubs, a slightly separated area that offers a transitional space between Tavern and Saloon

The cocktail menu features punches, for one, two or four to share, alongside 'Matron's Tipples' that provide a modern take on classic cocktails. Highlights include:

Mexican Berry Biff £14 / £26 / £50

Citrusy / Vibrant / Fruity

Patrón Silver tequila, Martini Fiero vermouth, raspberry shrub, cranberry juice and fresh lime juice

Blue Bull Negroni £14.5

Boozy / Aromatic / Complex

Blue butterfly pea flower-infused Bombay Sapphire gin, Martini Riserva Speciale Ambrato vermouth, Luxardo Bitter Bianco aperitif and Nardini Acqua di Cedro liqueur mist

The Gilded Portfolio £15

Boozy / Aromatic / Complex

Hennessy V.S. cognac, Martini Riserva Speciale Rubino vermouth, Cointreau Noir orange liqueur, Guinness reduction syrup and Ardbeg 10yr Scotch whisky mist

The food menu features elevated classic tavern options such as the homemade chicken & leek pie served with creamy mash potato and red wine onion gravy, vegan shepherd's pie with tenderstem broccoli and vegan gravy and ribeye steak sandwich with melted blue cheese, caramelised onions, and American mustard on a sourdough bloomer. 

Every Saturday, Mr Fogg's City Tavern will host the Live Music Brunch featuring Midnight Rye Society. Guest are treated to a savoury main course and a sweet dessert course with 90 minutes of free-flowing prosecco or punch for £48. 

Savoury dishes include Eggs Benedict with crispy bacon on an English muffin lathered with homemade Hollandaise sauce or Fogg's Famous Fry-up featuring pork sausage, bacon rashers, fried egg, roasted cherry vine tomatoes, portobello mushroom, black pudding, Heinz baked beans, and a hash brown. Sweet dishes range from homemade pancakes with maple syrup, fruit, and coconut yogurt to The Tropical Mess featuring cinnamon meringue, coconut rum cream, mango, pineapple, and shaved toasted coconut.

Later in 2024, the downstairs area The Luggage Room will be opened to the public featuring experiential and immersive aspects that Mr Fogg's venues are known for.

www.mr-foggs.com/mr-foggs-city-tavern

IG: @MrFoggsGB

Mr Fogg's City Tavern 

37 Broadgate Circle,

Liverpool Street,

London EC2M 2QS

Opening Times:

Monday & Tuesday: 12pm - 9pm

Wednesday – Saturday: 12pm - 12am

Sunday: Closed

FACTFILE: Mr Fogg's are well-loved for their unique, eclectic and immersive hospitality concepts across London including Mayfair based Mr Fogg's Residence, modelled on the actual home of Jules Verne's character Phileas Fogg, Mr Fogg's Apothecary, just opposite Claridge's, Mr Fogg's Tavern, a Victorian-inspired pub in Covent Garden, and Mr Fogg's Gin Parlour, which serves over 300 different gins. 

2018 saw the arrival of three new Mr Fogg's concepts, Mr Fogg's House of Botanicals, a Fitzrovia-based floral oasis, Mr Fogg's Society of Exploration, just minutes away from Charing Cross station as well as the newly launched Mr Fogg's Pawnbrokers and Mr Fogg's Hat Tavern & Gin Club in Soho.

Restaurateurs, here's one for you. Are your menu covers serving you well?

That's the question posed by Smart Hospitality Supplies.

As the restaurant industry evolves, the first impression made on diners becomes increasingly important.

 In 2024, the trend is about presenting menus in stylish, innovative, and sustainable covers that reflect your restaurant's ethos and enhance the dining experience. 

Smart Hospitality Supplies, a well-known name in the hospitality industry, is currently exploring the latest trends for food and drink menu covers.

Sustainable Elegance in Menu Cover Manufacturing

Leading the charge in 2024 is the push towards sustainability. Restaurants are now opting for eco-friendly menu covers made using stylish yet recycled materials. 

Hydra Recycled Leather Menus is a testament to this trend, offering a luxurious leather grain texture made entirely from recycled leather. This option appeals to the environmentally conscious and adds a touch of sophistication to the dining experience.

Menu Cover Design Incorporating Natural Textures

This year sees a surge in the use of natural materials. Cork Menu Covers are becoming increasingly popular for their unique textures and environmental friendliness. These covers offer a range of textures and colours, bringing an earthy, warm feel to the table setting.

A Luxurious Touch for Your Restaurant Guests

Restaurants are also gravitating towards high-end materials to make a statement. Saddle Hide Leather Menu Covers are crafted from 100% pure saddle hide leather, offering a flexible, strong, and luxurious option. These covers are available in multiple colours and can be fully personalised to suit any restaurant's branding.

Modern Dining - Contemporary, Clean & Chic

The Acero Menu Covers are at the forefront for a modern, sleek look. They feature a wood-effect texture, pattern, and luxurious suede-like feel. Available in multiple colours, these covers fit perfectly in contemporary dining settings and can be easily cleaned with disinfectant, ensuring both style and hygiene, too.

Timeless Classics, Traditional Menus Are Still Leading the Way

The timeless charm of classic designs continues to hold sway. Bonded Leather Menu Folders, made from high-end bonded leather, come in multiple grain textures and stunning colours. These covers are luxurious and hard-wearing and offer a sense of traditional classiness.

In 2024, the restaurant menu cover landscape has evolved to encompass a harmonious fusion of sustainability, luxury, and personalisation. More than just safeguarding the menu, these covers now play a pivotal role in enhancing the overall dining experience, mirroring the restaurant's unique identity, and forging an indelible first impression on diners.

Smart Hospitality Supplies, The Home of Bespoke Menu Covers

Smart is dedicated to delivering high-quality menu covers, as demonstrated through their collaborations with well-known brands such as Crawley Town Football Club, Mr Fogg's, Manicomo, Little Dessert Shop and many others. These partnerships emphasise their commitment to producing customised menu covers that safeguard and enhance their client's brand image.

For more information, menu cover samples, or to order, please visit www.smartuk.net or give them a call on 01743 465 301.

Exploring Culinary Delights: The Art of Tasting Menus

What, exactly, is a tasting menu? Embarking on a culinary journey is often a real feast for the senses, and one exceptional way to indulge in this experience is through a tasting menu. 

Tasting menus have become a hallmark of fine dining, offering a carefully curated selection of dishes that showcase the chef's creativity, skill, and the restaurant's culinary philosophy.

In this blog post, we will delve into the world of tasting menus, exploring what they are, their history, and why they have become a cherished dining experience for food enthusiasts around the globe.

What is a Tasting Menu?

A tasting menu, also sometimes referred to as a degustation menu, is a curated selection of smaller, artfully crafted dishes served in succession. Unlike traditional à la carte dining, where diners choose individual dishes from a menu, a tasting menu offers a fixed sequence of courses chosen by the chef. Each course is typically a small portion, allowing diners to savor a variety of flavors, textures, and techniques in a single meal.

The Structure of a Tasting Menu:

Tasting menus typically consist of multiple courses, ranging from four to upwards of twenty or more, depending on the restaurant and the occasion. The courses progress in a deliberate order, guiding diners through a culinary narrative. The structure often includes:

Amuse-bouche (Amuse-gueule): A small, bite-sized appetiser that sets the tone for the meal, awakening the palate with a burst of flavour.

Appetisers: Light and delicate dishes that pave the way for more complex flavors to come.

Seafood Course: A showcase of the chef's skill with seafood, featuring dishes like ceviche, sashimi, or other ocean-inspired creations.

Meat Courses: Progressing from lighter meats to heavier ones, this section may include poultry, game, or beef dishes.

Palette Cleanser: A sorbet or other refreshing element to cleanse the palate before moving on to the next set of flavours.

Cheese Course: An array of cheeses, often curated to complement each other, served with accompaniments such as nuts, fruits, and honey.

Desserts: A sweet conclusion to the meal, showcasing the pastry chef's talents and creativity.

History of Tasting Menus:

The concept of tasting menus has its roots in French cuisine, where the term "degustation" means tasting. French chefs have long been known for their dedication to culinary excellence, and the tasting menu emerged as a way for them to showcase a wide range of flavours and techniques in a single sitting. Over time, this culinary tradition has spread globally, with chefs from various cultures putting their own unique spin on the concept.

Why Tasting Menus?

Tasting menus offer a myriad of benefits to both chefs and diners. For chefs, it provides an opportunity to express their creativity, experiment with new ingredients, and showcase their culinary prowess. It also allows them to guide diners through a carefully crafted narrative, telling a story with each course.

Diners, on the other hand, benefit from the wonderful opportunity to explore a diverse range of flavours in a single meal. Tasting menus provide a unique dining experience, often featuring ingredients and techniques that might not be part of a regular à la carte menu. It's a chance for food enthusiasts to surrender their taste buds to the chef's expertise and experience a symphony of flavours.

In the world of gastronomy, tasting menus stand as a testament to the artistry and innovation that chefs bring to the table. As diners increasingly seek immersive and memorable dining experiences, tasting menus continue to thrive, offering a culinary adventure that transcends the boundaries of traditional dining. So, the next time you find yourself at a fine dining establishment, consider surrendering your menu choices to the chef and embarking on a journey through the tantalising world of a tasting menu.

(Image courtesy of Rick Bella from Pixabay)

Celebrate Veganuary at the Caxton Restaurant, Westminster

The Caxton Restaurant & Bar located within the historic St Ermin's Hotel in Westminster today announces the launch of its Veganuary menu that will be served throughout January. 

Vegans, and those wishing to live a vegan lifestyle for the month, can enjoy the selection of carefully curated plant-based dishes, perfectly paired with a chosen offering of specially selected vegan wines in the stylish, two AA Rosette Caxton Restaurant. Vegan Afternoon Tea is also available to book in the hotel's award-winning Tea Lounge.

Inspired by seasonal ingredients from the hotel's very own rooftop kitchen garden, visitors can choose from a two or three-course Veganuary menu from £28 per person (two course) or £35 per person (three course).

Starters include heritage beetroot with vegan feta, hazelnuts and orange dressing, and cauliflower, cumin and leek soup with crispy chickpeas. The choice of mains includes portobello mushrooms with toasted fregola, kale, tahini dressing and garlic sauce, and josper grilled tikka marinated tofu served with vegetable quinoa pilaf, puffed quinoa and curry oil. Delicious desserts include seabuckthorn cheesecake, coconut Chantilly and puffed wild rice, and a selection of sorbets.

The accompanying wine list features world-renowned Vegan wines such as Crémant de Loire Amirault, Heiderer Mayer Gruner Veltliner, Xarel-Lo Chardonnay, and Château Peybonhomme-les-Tours Blaye Côtes de Bordeaux.

The exquisite Vegan Afternoon Tea starts from £45 per person / £55 per person with a glass of champagne. The menu offers plain and fruit scones and a selection of mouthwatering Vegan sandwiches including lovage pesto with toasted red peppers, tomato hummus with blue cheese and saffron shallots, smashed avocado with vegan feta, and Coronation chickpea. Sweet treats include lemon and coconut sponge, strawberry and basil trifle, chocolate rose ganache, red velvet cake and vanilla and pineapple tart. 

The Caxton, St Ermin's Hotel, 2 Caxton Street, SW1H 0QW

www.caxtongrill.co.uk  |  Tel: 0800 652 1498

Open: Lunch 12.00pm - 2.00pm | Dinner 6.00pm – 09:30pm

The Caxton is a 72-cover restaurant, with private dining available for ten people

The St Ermin's Hotel is also home to the Caxton Bar for a lighter menu, Caxton Terrace for snacks and the Tea Lounge serving seasonal afternoon tea.

https://www.sterminshotel.co.uk

ChefOnline: Revolutionising the Indian Food Experience in the UK

ChefOnline, a food ordering platform, is transforming how Indian food enthusiasts can experience their favourite cuisine. 

In this blog post, we will delve into the impact of ChefOnline on Indian food consumers in the UK and explore how this platform has become a game-changer in the food industry.

Indian cuisine has been an integral part of British culture for many decades. It all began in the 18th century when the British East India Company established its presence in India. British soldiers and civil servants stationed in India developed a taste for the local flavours and brought this culinary influence back to the UK. Since then, Indian food has steadily gained popularity, with countless Indian restaurants and takeaways dotting the streets of British cities.

The Local Takeaway Tradition

For years, the local takeaway has been the go-to option for Indian food enthusiasts in the UK. Whether it's a Friday night treat or a convenient dinner option after a long day at work, the local takeaway has always been there to satisfy our cravings. However, despite the convenience, there were some limitations to this traditional approach:

- Limited menu options: Local takeaways often have a limited menu, restricting the variety of dishes available to consumers.

- Communication barriers: Ordering over the phone can be challenging, especially for individuals who are not familiar with Indian cuisine or have specific dietary requirements.

- Time-consuming process: Ordering from a local takeaway requires time and effort, especially during busy periods when phone lines are often engaged.

Introducing ChefOnline: Enhancing the Indian Food Experience

Starting of ChefOnline

In this digital age, the rise of food delivery startups has revolutionised the way we order and enjoy our favourite cuisines. In 2015, ChefOnline entered the scene, aiming to bridge the gap between Indian food enthusiasts and their favourite local restaurants. By partnering with a wide range of Indian restaurants across the UK, ChefOnline allowed consumers to explore a vast array of menu options from the comfort of their homes.

Convenience at Your Fingertips

ChefOnline offers a user-friendly mobile app and website that allows users to browse menus, place orders, and even track their deliveries in real time. Here's how ChefOnline has transformed the Indian food experience for consumers in the UK:

1. Expanded Menu Options: With ChefOnline, consumers can access an extensive range of menu options from various Indian restaurants, allowing them to explore new dishes and flavours.

2. User-Friendly Interface: ChefOnline's intuitive interface makes it easy for even the most technologically challenged individuals to navigate and place orders seamlessly.

3. Multiple search criteria: The ChefOnline portal offers a sophisticated search algorithm. Users can find the right restaurant or takeaway easily as they can search by restaurant name or, town name, or postcode. This feature helps users find the right food to order from the right place quickly and easily.

Real-World Scenarios: A Taste of ChefOnline's Impact

To truly understand the impact of ChefOnline on Indian food consumers in the UK, let's explore a few real-world scenarios:

Scenario 1: Exploring New Flavours

Imagine being a vegetarian who loves Indian cuisine but has always been limited to ordering the same few dishes from the local takeaway. With ChefOnline, this individual can now explore a wide range of vegetarian options from various Indian restaurants. From regional specialities to innovative fusion dishes, the possibilities are endless. ChefOnline's menu diversity encourages culinary exploration and expands the horizons of Indian food enthusiasts.

Scenario 2: Catering to Dietary Requirements

In today's health-conscious society, dietary requirements are becoming increasingly prevalent. Many individuals have specific dietary needs, such as gluten-free, vegan, or dairy-free options. ChefOnline addresses these requirements by providing detailed information about the ingredients used in each dish, allowing users to make informed choices. This level of transparency ensures that individuals with dietary restrictions can enjoy Indian cuisine without compromising their health or preferences.

Scenario 3: Saving Time and Effort

After a long day at work, the last thing anyone wants is to spend precious time waiting on hold to place an order. ChefOnline eliminates this hassle, allowing users to place orders with just a few taps on their smartphones. The convenience of ChefOnline saves time and effort, enabling users to enjoy a stress-free dining experience.

The Future of Indian Food in the UK: ChefOnline's Potential Implications

The impact of ChefOnline on Indian food consumers in the UK goes beyond just convenience and menu options. Let's explore some potential future implications of this platform:

Cultural Exchange

ChefOnline's partnership with various Indian restaurants promotes cultural exchange by introducing consumers to the diverse flavours of India. Users gain a deeper understanding and appreciation of India's rich culinary traditions as they explore different regional cuisines. This cultural exchange enhances the dining experience and fosters greater cultural awareness and appreciation.

Support for Local Businesses

By partnering with local Indian restaurants, ChefOnline provides a platform for these businesses to expand their reach and attract a broader customer base. This support is particularly crucial in today's competitive market, where many small businesses struggle to survive. ChefOnline's platform benefits consumers and contributes to the growth and sustainability of local Indian restaurants.

Technological Advancements

ChefOnline's success has paved the way for further technological advancements in the food delivery industry. As the demand for convenient dining experiences continues to rise, we can expect to see more apps and platforms emerge, catering to a variety of cuisines and dietary preferences. This technological evolution benefits consumers and pushes the boundaries of innovation within the food industry.

ChefOnline has undoubtedly revolutionised the Indian food experience in the UK. This food ordering platform has become a game-changer in the food industry through its user-friendly interface, expanded menu options, and emphasis on customisation and dietary requirements. 

By fostering cultural exchange, supporting local businesses, and driving technological advancements, ChefOnline has profoundly impacted Indian food consumers in the UK and beyond. So, the next time you're craving a delicious Indian meal, give ChefOnline a try and experience the future of Indian food from the comfort of your home!

Birmingham: The Balti Capital of Britain

When it comes to diverse culinary experiences in the United Kingdom, Birmingham is a city that proudly stands out. 

Known for its rich history, vibrant culture, and unique contributions to the world of gastronomy, Birmingham has earned its reputation as the Balti capital of Britain. In this blog post, we will explore the fascinating world of Birmingham's Balti cuisine and the city's impact on the culinary scene.

The Origin of Balti Cuisine

To understand Birmingham's claim to the title of the Balti capital, it's essential to know what Balti cuisine is. Balti is a style of cuisine that originated in Birmingham in the 1970s. Its roots can be traced back to the Kashmiri immigrants who settled in the city. These immigrants brought with them their culinary traditions, which were adapted and fused with influences from Pakistani and Indian cuisine.

The word "Balti" refers to the type of pan in which these dishes are cooked. Traditionally, Balti dishes are cooked in a flat-bottomed wok-like pan that gives them a distinctive flavour and texture. Balti cuisine is characterised by its use of fresh ingredients, aromatic spices, and the absence of heavy sauces, allowing the natural flavours of the ingredients to shine through.

The Birmingham Balti Experience

Birmingham's Balti Triangle, located in the city's Sparkbrook, Sparkhill, and Moseley neighbourhoods, is where you'll find the heart of the Balti culture. The area is teeming with restaurants, each offering its unique take on this beloved cuisine. Whether you're a seasoned Balti enthusiast or trying it for the first time, you'll find a vast array of choices to tantalise your taste buds.

One of the most remarkable features of Balti cuisine in Birmingham is its authenticity. Restaurants in the Balti Triangle often prioritise using the freshest ingredients and traditional cooking techniques, staying true to the roots of this cuisine. Diners can expect an array of dishes, from the fiery and spicy to milder, aromatic creations, all served in the iconic Balti pan.

Signature Dishes

Birmingham's Balti cuisine boasts a diverse menu of dishes. Some of the must-try items include:

Chicken Balti: A classic choice, this dish features succulent pieces of chicken cooked in a spicy tomato-based sauce with a blend of fragrant spices.

Lamb Balti: Tender pieces of lamb are cooked in a similar fashion, with a medley of spices and herbs creating a mouthwatering experience.

Vegetarian Balti: Birmingham's Balti restaurants offer a wide range of vegetarian and vegan options, showcasing the versatility of this cuisine. Vegetables, lentils, and paneer (Indian cheese) are often featured prominently in these dishes.

Garlic Naan: To complement your Balti experience, try a freshly baked garlic naan, a type of flatbread that's perfect for sopping up the flavourful sauces.

Cultural Influence

Balti cuisine is not just about food; it's about culture and community. In Birmingham, the Balti experience is as much about the ambiance and social interaction as it is about the food. The city's diverse population and inclusive spirit have contributed to the rise of Birmingham's Balti culture, making it a unique and cherished part of the city's identity.

Birmingham, England's Balti capital, is a shining example of how cultural diversity and culinary innovation can come together to create something truly exceptional. The city's Balti cuisine reflects the rich tapestry of its history and the passion of its residents. So, if you're a food enthusiast looking to explore new flavours and experiences, Birmingham's Balti Triangle is the place to be. Come and savor the Balti experience, and you'll leave with a deeper appreciation for this unique culinary gem in the heart of the UK.

(Images courtesy of Phil Wild and Iril Kolle from Pixabay)

The Ferry House Waterside Restaurant Celebrates Prestigious Hospitality Award

Scooping a prestigious 2AA Rosette for Culinary Excellence, the team at The Ferry House, are raising a toast to the achievement with a glass of Gin (made using grain grown on their family farm). This significant award places the Isle of Sheppey restaurant among one of only 21 restaurants in Kent to have a 2AA Rosette. 

The award represents another milestone in over 20 years of ownership by local third generation farming family, the Burdens, who have taken the venue from humble country pub origins, to a rustically-refined country restaurant, boutique hotel and wedding venue in a beautiful wetland hideaway beside the Swale estuary. 

With a long-standing family heritage of food cultivation, produce for the menu is cropped from the 1.5 acre Kitchen Garden, alongside salt marsh-grazed beef, wild game and foraged produce from the shoreline and Harty estate.  

AA inspector Salvatore Scotti described the dining experience as “one of the highlights of my stay, with great pride taken in quality produce from the estate and vegetable garden. The hands-on team showed wonderful hospitality from making my reservation, to the time it came to leave.” 

Also praised was the experience from the luxury hotel rooms. “The rooms are filled with coordinated style, elegance, comfort and quality. The bathroom displayed clear sparkle!” 

Victoria Burden co-owns The Ferry House alongside her husband, Alex. She described the emotion of receiving the award; “Obviously, we're beyond thrilled! The report highlighted everything that's important to us, the quality of our home grown produce, a relaxed dining experience and warm and friendly service.”  

“Most of all we're happy for our team and proud of their contributions - every element of the AA report touches upon the role of someone role here. Hearing the cheers and seeing the emotion among the team when we gave them the news was a really great feeling. We are especially proud of and happy for Head Chef, James Pilcher.”  

“We are passionate about home growing produce that's not easily available, perhaps because it's perishable or is best handpicked to order. With our own kitchen garden we don't have that challenge, so guests can be introduced to dishes with unique, seasonal produce, that's exciting and creatively prepared, while being approachable and un-pretentious.” 

Recent dishes on the menu include wild Harty Estate duck wellington, pan-fried stone bass with foraged sea vegetables, 10oz salt-marsh grazed sirloin and charcoal-roasted golden beetroot, with pickled golden beets. 

As well as an à la carte Dinner Menu, diners can enjoy a sharing-style Small Plates Lunch Menu, Sunday roast lunches, a dedicated Vegan Menu available to pre-order, and a Children's Menu.  

Dining is available 7 days a week, Monday-Friday from 12pm–2.30pm and 6pm-8.30pm, Saturdays from 12pm-3.30pm and 6pm–8.30pm, and Sundays from 12pm-3.30pm and 6pm-7.30pm. Service times may vary occasionally around privately booked events, so please check The Ferry House website for specific opening times and to pre-book your table. 

The Ferry House, Harty Ferry Road, Harty, Kent, ME12 4BQ. 01795 510214 www.TheFerryHouse.co.uk | info@TheFerryHouseInn.co.uk | Instagram @TheFerryHouseHarty 

Reservation for Relaxation Please! Zen Hits Zizzi as Goodrays Announces Partnership With Restaurant Chain With Restaurant Chain

There's good news for fans of Goodrays and Zizzi! CBD brand Goodrays is now on the menu at Zizzi Italian restaurants with a listing in 135 restaurants al lover the country.

Goodrays Raspberry and Guava and Passionfruit and Pomelo are now listed, providing diners with options for 'Sober October' and beyond, too.

 Goodrays drinks are perfect for the sober-curious and those who want to relax and explore adventurous and delicious flavours, without feeling they're compromising on a great night out. 

The drinks were developed by company founder Eoin Keenan, who brings decades of experience within the CBD sector, and an ex-Diageo Liquid developer and drinks industry expert, who worked on harnessing the flavour of CBD to compliment the tropical and zingy flavours of Goodrays. 

Goodrays drinks contain a market-leading 'dose' of 30mg per can, making it the market's best value CBD drink. Double the amount of CBD of its nearest competitor, Goodrays is obviously the go-to brand for consumers that want that extra dose of relaxation.

The announcement comes as Goodrays is now also listed in the first ever Waitrose meal deal nationwide, a listing meaning that per mg, Goodrays is the best value CBD drink on the market and ties into an ethos that CBD should be accessible for all. 

Reporting a 1500% increase in sales over 2022/23, Goodrays is excited to see CBD drinks listed in mainstream outlets in which consumers can sample the products in comfort and alongside delicious foods.

Henry Colyer, Head of Marketing at Goodrays says: "Your mind doesn't have an off switch. That's why we created Goodrays, a moment of clarity for the curious, the creative, the brave and the bold. Zizzi were looking for a non-alcoholic but functional option for their menu which was sophisticated and appealing to the younger market. 

"Clearly, Goodrays fits the brief perfectly. We know more and more younger people want to drink less alcohol, yet want something delicious, interesting, and a valid substitute for alcohol. Our ethos as a brand is we want to be the CBD brand for all occasions and restaurant partnerships are a huge part of our strategy going into 2024.

Zizzi were looking for a non-alcoholic option for their menus which was sophisticated yet on-trend and appealing to the younger market. Goodrays fit that perfectly. We know that more and more younger people want to drink less yet want something delicious, interesting, and a valid substitute for alcohol. Our ethos as a brand is that we want to be the CBD brand for all occasions and restaurant partnerships are a huge part of our strategy going into 2024.”

https://www.goodrays.com

Boutique lunch raises almost £3,000 for Francis House Children's Hospice

“Francis House is an amazing charity, and we were proud to be sponsors of the Boutique Lunch.

A glamorous Boutique Lunch at Gusto Italian Restaurant in Cheadle Hulme, Cheshire, raised £2,700 for the Francis House Children’s Hospice.

The event was sponsored by Sinclair Law and supported by ladies’ fashion retailer Flair Boutique UK.

Lucy Hart, director of Sinclair Law based in Wilmslow said: “Francis House is an amazing charity, and we were proud to be sponsors of the Boutique Lunch. A fabulous afternoon was experienced by all in support of this incredible charity.”

A variety of stalls from chocolates to handbags, fashion to skincare were on hand for guests to browse including Jewellery from Deanne, Beehive Boutique Manchester, Tropics with Shirlie, Henshaw’s House of Cocoa, and Cheshire Home Fragrance, all adding to the relaxed and enjoyable atmosphere.

Based in Didsbury, Francis House supports over 600 families from across the Greater Manchester and Cheshire region with respite care, homecare, sibling support, emotional and bereavement support.

At the lunch, guests enjoyed a special two-course lunch and a fashion show of new season styles by Flair Boutique UK.

Singer Andrew Alty performed beautiful ballads and had everyone up on their feet dancing to Sweet Caroline.

Guest Victoria Young commented on the event: “I had a fantastic afternoon catching up with networking colleagues and raising money for such a worthy cause, it was a lovely afternoon with beautiful food and flowing drinks and even had chance to do a little retail therapy from the stalls that were showcasing their lovely items – a great afternoon and highly recommend, we can’t wait for the next one.”

Raffle prizes included a handbag, beauty hamper, chocolate hamper and a diamond necklace donated by Beaverbrooks.

Lucy Thompson, events manager of Francis House said: “A big thank you to all the ladies that came along and supported our Boutique Lunch. The atmosphere was great, and everyone was so generous with their donations.’’

Tickets are now on sale for the Francis House ‘Let’s Party’ Christmas Ball at the Concorde Conference Centre on December 1. To book for this unmissable event visit www.francishouse.org.uk/christmas-ball

KOL’s 3rd Birthday - A Celebration of Mexico in London

Sunday 8th October at KOL, London - Santiago Lastra welcomes Jorge Vallejo for one day only, uniting Mexican food, culture, and spirit in London. A celebration of everything KOL is and represents on the restaurant's 3rd birthday. 

Held at Santiago’s restaurant KOL, guests will have the option of lunch or dinner and to take a journey through Mexico in the form of an exclusive, collaborative and very special tasting menu: blending influences of each chef’s ethos in creating a personal dining experience of Mexican cuisine.

KOL is now No.23 on The World’s 50 Best Restaurants and honours Mexican cuisine through a contemporary lens. Championing seasonality and regional British produce, Chef Santiago has developed a new understanding of what Mexican cuisine is, without access to Mexico’s abundant ingredients.

Chef Jorge Vallejo, alongside his wife Alejandra Flores, opened Quintonil in 2012, exploring Mexican culinary traditions and concentrating on product and flavour quality by working with regional producers who spark a positive impact on their communities. Now over 10 years later, Quintonil sits at No.9 on The World’s 50 Best Restaurants due to Jorge’s personal and professional interpretation of what it means to be a Mexican chef. He has become an inspiration to Chef Santiago and KOL. 

Santiago and Jorge are welcoming diners to their four-hands collaboration to experience an authentic, personable and contemporary exploration into Mexican cuisine. The two chefs will spend time beforehand foraging in Kent’s open countryside to part source ingredients and inspiration for this new collaboration. 

The tasting menu will feature 8 creative dishes, served with an opening welcome drink from Montelobos Mezcal. Non-alcoholic options are available throughout the meal, as well as a drinks pairing using Montelobos Mezcals, or a curated selection of wines from the KOL Mezcaleria.

“As Aeromexico, we are thrilled to join forces with KOL and Quintonil to celebrate the exquisite flavours of Mexican cuisine. Through this partnership, we are not just bringing Mexico to the UK but also connecting cultures and creating unforgettable experiences. Stay tuned for more exciting collaborations as we continue this culinary journey together” noted Mark Mooren, Aeromexico’s Sales Director UK and Benelux. 

Date: 08/10/23

Times: Lunch - 12:00, Dinner - 18:00

Address: 9 Seymour St, London W1H 7BA

Côte restaurants are giving away FREE three course meals to celebrate the launch of the new Prix Fix menu

Côte restaurants are giving away free three course lunches to celebrate the launch of their new Prix Fixe autumn menu.

In order to win one of up to ten free three course Prix Fixe meals, simply send images of your work lunch to Côte’s Instagram (https://www.instagram.com/coteuk/) and followers will then vote for which is the worst!

Dare to share images of your stale sandwiches or are you shameless enough to send in photos of Sunday lunch left overs on Wednesday! Don’t be shy, the Côte audience will judge and award a free three course lunch of delicious French cuisine to the worst offenders! 

For an affordable set menu price Côte has come to the rescue and made those sorry lunches an exciting meal out to savour, with the new Prix Fixe set to brighten up week days.

Their new seasonal menu showcases classic French food and new, exclusive dishes created as an alternative to dreary lunches in the office of those sad looking leftovers hiding in the fridge whilst working from home.

The Prix Fixe menu has been designed by Côte executive chef Steve Allen who has previously worked alongside Gordon Ramsay at his Michelin starred restaurants including London’s iconic Claridges and Petrus.

The new menu is all about delicious dishes at a great value price including Smoked Salmon Fish Cake, Pear and Walnut Salad, Carrot & Roasted Squash Soup, Charcuterie Board, Seabass Rouge, Steak Frites, Poulet Grille, Roasted Butternut Squash, Plum Clafoutis, Chocolate Mousse, Crepe au Chocolat, Ice Cream & Sorbet, all curated exclusively by Steve.

The Prix Fixe Menu will be available from now Monday to Friday, 12-7pm excluding bank holidays, two courses £16.95, three courses £20.95 (prices may vary by location, so please check ahead).

A Côte spokesperson said: “In France almost every restaurant offers a set menu prix fixe which is all about fine French cuisine at affordable prices. The new Côte Prix Fixe menu has been designed to offer an affordable upgrade to dreary office lunches. Great food at affordable prices.”

Please see: https://www.instagram.com/coteuk/ for full terms & conditions.